I'm moving my business down the street. Way too many errors, IT problems limiting access to…read moreaccount information, and plain BAD business practices. I will be surprised if this bank is around in a few years.

Great Bank been using them for years for a basic checking account. Polite and friendly staff.read more

Blanca was super friendly, very helpful with helping us set up an account. Every time me and my…read moreboyfriend go in there shes always super initiative. Definitely a 5 star employee!

Amazing experience! the tellers were very friendly a young…read morewoman by the name of Vee was extremely insightful and throughout the whole experience a very pleasant person to have help me.

I recently moved to Mendocino County and had the great opportunity to work with Redwood Credit…read moreUnion. Needing a good local branch after living in Southern California as well a few other states im impressed with the professionalism of the bank employee Leslie Mendoza she has been a life saver when it comes to direction and response in what is needed to a customer. My hat goes off to redwood credit union for having such great staff and look forward to doing more business with them.

My experience with the mortgage lending operation of this business contradicts my years-long…read morerelationship with the firm. The representative was a complete moron, talking down to me as if he had some secret model that more accurately priced my home than local market realities. I decided not to get a second mortgage and sell, at which point the house went into escrow one week after listing, at a price over $150,000 USD more than the little boy's magic knowledge box had told him it would. Totally an ass.

After looking into which bank to use on the coast, I chose Redwood Credit Union over the bank in…read moreGualala. I was told that the other bank was more corporate and didn't do much philanthropy in the Bay Area. This is important to me as I can see the bank's profit going back to the community instead of lining rich fat cats pockets. Redwood CU is a full service financial institution and you can do most of your banking at their tiny Point Arena office, or at their ATM at Surf Market. I love that you can make deposits without a deposit envelope and it reads the amount on the check. Try them and you will be pleased with the personal service.

Redwood credit union is the best bank in the Bay Area! So grateful they have all these locations on…read morethe Mendocino coast.

It's so nice to walk into your bank and see a friendly face or two! That's exactly what I get when…read moreI walk into the Laytonville branch. They know me by name and are always so helpful even if I make a stupid mistake, they help me fix it. A special shoutout to Jessica & Amanda for always being so helpful and easy to work with

I dropped by while delivering to deposit150.00 , gave Michael my checking deposit slip , with…read more200.00. He rudely called over to his manager, as if I wasn't, standing there, do you know her? The manager looked at me suspiciously , and told Michael no. Like I was in a lineup. Michael then demanded My id. I said wait a minute I am depositing money. He said he couldn't gibe mr my 50.00 change without my id. Paranoia had cancelled out manners and lgic.

Johanna House has always provided us with great customer service when I come in with multiple…read moredeposits. Friendly and Professional. Judy - Mendocino Coast Humane Society

Danica has been soooo helpful with us! Paying off a mortgage, making investments, and account…read moreadjustments have all gone very smoothly.

Excellent customer service and as far as I could see all the tellers are bilingual…read more When I was there a customer walked in very upset and the Teller Cielo handle the situation beautifully. She was very open to hear your this customer and patient with her and eased her concerns and worries. Monserrat I believe is the manager or supervisor not sure what but quickly came to Cielos side to help out a customer in beef. Can't say enough good things about this bank. Definitely if one lives in Healdsburg this is the place to come if we want to be treated with Respect and Dignity. 7 stars for this Business and I for recommend BofA for our Latino Community.

Great staff. Alma was amazing and helped in setting up a mortgage pay off. In a quiet place with…read moreprompt service

Great location for a bank and crack staff always there to help! I am a member of another bank but I…read moreuse their atm a ton.

Who doesn't love being able to go to the bank and do your groceries at the same time, this location…read moreis located inside of Safeway so it is very convenient. The lines here can get long during the lunch hour but the tellers and the rest of the people there try to make it as smooth and easy as they can to make your experience delightful. If waiting in line isn't your thing then there are two ATMs on site that you can use. If a loan is what you need they have that on location and they put you in a private room to make you feel secure and comfortable.