I just use this to deposit my rent check but they are always friendly and helpful. I like to go…read morethrough the drive-through. They open early at 8:30 and they have a teller available.

3rd consecutive weekend with no withdrawal available with the ATM. Really? I would assume that…read morewould be a popular time, especially if you can't make it to the branch. This inconvenience has cost me . Have to find a more accessible bank.

Excellent service despite being a very small operation... We've (my wife and me) used Westamerica…read moresince they took over Vaca Valley Bank over 40 years ago (we lived in Vacaville at the time) but transferred our account when we moved up here (Gualala) in 1986... I've read the 3 "reviews" posted here previously and can't feel anything I read to be sensible or complete... While we don't bank online, the in-bank service has always been to-p notch, despite the occasional employee turnover (did I mention we are a very small community?) So, I had to speak out (I went to the site only for information about savings rates) when I read the misleading [posts that proceed my own... Good day to all Satisfied Customer

I had a similar circumstance as the person who posted the review three years ago. This summer,…read more2020, I needed cash to pay a local contractor. The tellers were not only not helpful but bordered on rude. So my husband and I each had to withdraw cash from the ATM over two days and could only get 20's. I went into bank again on the second day and asked for hundreds instead of having to pay the contractor all in 20's. Again, they were unpleasant and said they could only give me a limited amount each time I came in. I suppose, we could've both gone out after receiving the paltry amount and then come back in and requested some more. Going out again and come back and requested more. How ridiculous! Now we are moving to Sea Ranch and I figured that my only choice for a bank was West America. When I mentioned that to a local friend from the area, she told me that would be a mistake and that I would be better off using Redwood Credit Union. The employees of West America Bank just figured I was some tourist and it wasn't necessary to treat me well. Now we are going to live in the area and their bank will miss out on our business.

I recently moved to Mendocino County and had the great opportunity to work with Redwood Credit…read moreUnion. Needing a good local branch after living in Southern California as well a few other states im impressed with the professionalism of the bank employee Leslie Mendoza she has been a life saver when it comes to direction and response in what is needed to a customer. My hat goes off to redwood credit union for having such great staff and look forward to doing more business with them.

My experience with the mortgage lending operation of this business contradicts my years-long…read morerelationship with the firm. The representative was a complete moron, talking down to me as if he had some secret model that more accurately priced my home than local market realities. I decided not to get a second mortgage and sell, at which point the house went into escrow one week after listing, at a price over $150,000 USD more than the little boy's magic knowledge box had told him it would. Totally an ass.

I've been banking with Redwood CU since the 80s. They have always taken great care of me and my…read morebanking needs. The staff at the Cloverdale branch have been absolutely helpful and pleasant. I'll always bank with them.

Do not recommend. I first visited this branch for a former employer to do deposits, get change,…read moreetc. The tellers were friendly but extremely unprofessional and gossipy. I felt like I was at a department store at the mall. One time I returned from a visit and realized they had given me $5 too much. If a bank teller can't count money, who can?!? I later left that job and started a new job that had a health and wellness event on site. The manager, the older blond woman and another employee that I had chatted with many times were there and they were so rude for no reason. They whispered and stared like I had actually done something to them which I had not. I had just left that job so it was obvious they were gossiping about it. This is the least professional and well run bank I have ever seen. After all this I obviously closed my account.

Great location for a bank and crack staff always there to help! I am a member of another bank but I…read moreuse their atm a ton.

Who doesn't love being able to go to the bank and do your groceries at the same time, this location…read moreis located inside of Safeway so it is very convenient. The lines here can get long during the lunch hour but the tellers and the rest of the people there try to make it as smooth and easy as they can to make your experience delightful. If waiting in line isn't your thing then there are two ATMs on site that you can use. If a loan is what you need they have that on location and they put you in a private room to make you feel secure and comfortable.

I called this branch to resolve a complicated problem that had occurred in Oregon. They were…read morefriendly, professional and extremely competent. Christine solved the problem quickly and courteously. I would certainly recommend this bank based on her excellent service.

No reviews for this bank yet?! WHAT?…read more I love this bank and the universal associates that work there. Claudia and Rebekah are awesome and are always ready to help customers when needed. I couldn't ask for better people to work on my financial needs with.

Great service from Danielle in Willits. Answered all my questions and fit me in on a Friday at the…read moreend of the day.

$15 a month for a business account....???!!!! I dont think so! Closing 4 accounts. BYE BYE!read more

Don't bother with this bank. Family has been a loyal customer since 1992 and has never had any…read moreissues until this week. Cindy M. belittled my mother and made her cry over a situation that was out of her control. Recently, we lost my dad (they've been married for almost 40 years) and a situation happened where we had no control over it. Cindy told my mom to stop "writing bad checks and she wouldn't overdraw" while in front of other customers, as well as making another teller cry in front of my mom. Not sure why they'd keep a teller around that's okay with making a customer feel this way.

Nice dealing with this local bank. Jonna Harris is my favorite teller, I love her friendly attitude…read moreand outstanding service. You will love doing business here!