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    Chase Eason & Associates

    5.0 (1 review)
    Open Open 24 hours

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    Services - Chase Eason & Associates

    Bookkeepers

    Audit and conflict resolution support

    Current year tax preparation and filing

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    1 year ago

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    H&R Block

    H&R Block

    2.3
    (3 reviews)

    I just moved to Northern Westchester. The accountant who had my taxes since February told me over…read morethe phone they were extremely busy and had not yet gotten to my taxes (it was now March 28). On April 1st out of total frustration, I contacted H&R Block in Mount Kisco, was given an appointment and expecting to find total chaos at this busy time of year, was greeted by the total opposite - very kind and efficient service and my taxes were done that day.

    I relied on H&R Block to assist with both my business and personal tax matters and expected clear…read moreguidance throughout the process. During a large tax payment, I followed the instructions I was given and believed all of my tax obligations were being addressed. I later learned that I had overpaid the IRS by many thousands of dollars while a substantial New York State tax payment remained outstanding. This unexpected situation required me to change investment plans, spend significant additional time resolving the issue, and caused considerable stress. I also experienced missed appointments, delayed communication, and difficulty obtaining timely assistance while trying to understand what had happened. In my experience, I did not feel that responsibility for these events was accepted despite the financial impact on me. I am sharing this review only to describe my own experience. I encourage anyone using tax preparation services to carefully verify where every payment is being applied, confirm whether separate federal and state payments are required, and review payment confirmations before assuming all tax obligations have been satisfied. I appreciate that others may have different experiences, but I believe timely communication, accurate guidance, and careful follow-up are essential when handling important tax matters. I hope this review helps others ask detailed questions, keep copies of every communication, and independently verify significant tax payments before concluding that everything has been completed correctly.

    Walter Castro, CPA

    Walter Castro, CPA

    1.0
    (1 review)

    I came into my appointment with Walter as a new client hoping for a supportive and informative…read moreintroduction to working with a CPA. As someone young and trying to make sure everything is set up properly from the beginning, I was looking for guidance and a chance to build a long term professional relationship. Unfortunately, the meeting did not meet those expectations. The interaction felt cold and dismissive, and I did not feel comfortable asking questions or getting clear explanations. Instead of feeling guided, I felt like my concerns were brushed aside, which made the experience frustrating and unproductive. A first meeting with a CPA should feel welcoming and educational, but this one left me feeling the opposite. Because of how the appointment went, I made the decision to move forward with a different professional who better aligns with the level of communication and respect I was expecting. Based on my experience, I would not recommend this service.

    From the owner: Walter Castro CPA offers customized financial advice to business owners and individuals within the…read moreMount Kisco region. With over three decades of service excellence, their accounting services range from fundamental needs such as tax management and accounting to more extensive solutions like financial planning and statements. With an emphasis on meticulous attention to detail and an unwavering commitment to integrity, their team ensures that each client experiences personalized financial care, resulting in lasting partnerships.

    Chase Eason & Associates - bookkeepers - Updated July 2026

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