Have used Joyce before and will use again when needed. Had…read moreto replace valves at the water meter, due to small leak. They came next day and gave estimate. They coordinated schedule with water company (to shut off at street) and did the work in less than 2 hours. Now it all works and at a reasonable cost. Today's tech's were Jonathan and Justyn.

Called for an estimate on replacing a heat register for a forced hot water system. Two guys showed…read moreup and said, "Well, we can't work on this because we're plumbers and we won't be able to give you a quote." They took pictures and sent it to the office. They charge me $129 for showing up. 3 days go by with no follow up call with a quote. When I called, there seemed to be confusion around getting me a quote. I was told that the master electrician would call on Monday with my quote. Surprised by that, I asked, "why would an electrician call me when the job had nothing to do with electrical?" I could not get an answer to that. Monday comes and no call. It's now been a few weeks and I've never heard back nor received service for what I paid for. Was my first time calling looking for a new heating and cooling service. Will never call this company again. My mistake was paying the $129 before receiving what I should have received.

Extremely happy with the services provided by James. He installed a 6 unit/2 compressor heat pump…read moresystem in our 150+ year old house in about two days, demonstrating superior knowledge of the system and suggesting actually aesthetically pleasing choices for ducting etc. that many other contractors ignored. Price was reasonable for the scope and system specs, and James was extremely responsive and patient throughout the whole process. We also really appreciate James's help coordinating with MassSave (including some truly terrible inspections), ultimately enabling us to claim our full rebate. I'd highly recommend working with James, and we will continue to reach out to him for all our HVAC needs!

James Wu and his crew installed 5 mini splits (along with 2 outdoor units) in my home. During the…read moreinitial meeting, he took the time to discuss the various options (equipment choices and exactly where to locate the mini splits) and answered all my questions. This allowed me to make well-informed decisions on these choices. James's crew arrived on the scheduled date and completed the work on the 2nd day (as was expected), and they did an excellent job. The mini splits are working well. I would highly recommend this company to anyone considering having mini splits installed in their home.

After dealing with several private-equity backed HVAC companies that felt more like high-pressure…read morecar dealerships, we were relieved when Gill from Warrior Heating and Cooling came by. From the start, he was honest, thorough, and transparent. He took the time to explain everything clearly and never once tried to upsell us on things we didn't need. We decided to replace both our AC system and gas furnace (after the furnace died on the morning of the first blizzard!) with new American Standard units, and Gill gave us a very fair and reasonable price. While Warrior may not have had "7 trucks ready to finish the job in one day" like some of the larger companies promised, Gill and his team focused on doing the work the right way -- with care, professionalism, and attention to detail. What really stood out was the customer service. Gill even helped us install and set up a new smart thermostat I had purchased myself. It's rare these days to find contractors who are both skilled and genuinely trustworthy. We'll absolutely be calling Gill again for any future HVAC needs, and we highly recommend Warrior Heating and Cooling!

Very professional and honest. Helped with cleaning and descaling , explained everything clearly…read morewithout pushing unnecessary replacement. Would definitely use again!

I needed a new furnace and when Bryan came to give a quote, he was prompt, courteous, and…read morepatiently answered all my questions. He was also great about encouraging me to do some research so I'd know better what I was getting. The price was excellent, and the work was done cleanly and efficiently. He then took time to show me everything and explain what he'd done. I was dreading this whole ordeal, and it was so easy - and the outcome was excellent. Highly recommend!!!!!!

During the 2023 polar vortex, at 1AM of course, our plumbing pipe burst sending water along the…read morewalls down 2 flights. Luckily we were home and cut the main water off but needed a plumber first thing in the morning on a Sunday. We were striking out. No calls back. Voicemails upon voicemails to several companies and local plumbers. We were fairly new to the home and area and did not establish any plumbing service with anyone. Some companies were only responding to established customers first. We found several people on social media (FB) had recommended David's Plumbing on local community pages. We gave it a try. He picked up but you can tell he was moving from job site to job site. He squeezed in a visit to our home that same day in the early afternoon. The pipe ran along a very poorly insulated and tight crawl space. In about an hour, the pipe was repaired. He released the air and pressure from the entire system. He examined the basement and the system. He tested and ensured all worked properly. David was kind, knowledgeable, and professional. He showed up in his company vehicle with everything needed to complete the job on site. We found his rate to be extremely reasonable given the repair, the location of the burst-pipe, and the same-day service call. We highly recommend David Plumbing and will be using him moving forward for all our plumbing needs. He is fully licensed and certified.

They are a quality company. The have pride in the work they do and stand behind it. Price is very…read morefair. I would recommend them to anyone. Smaller company that still believes in costumer service.

Twice we have had this company come to our home for an oil furnace cleaning and both times he…read moredidn't change the filters. Thus causing us to look elsewhere. Furnace kept shutting off prematurely and both times it was due to filter clog. He never brought a vacuum to even vacuum the furnace out. We will not be using this company again.

We called RAM HVAC last week about cleaning our air ducts and dryer vent. We called after seeing a…read morerecommendation on a local community Facebook page and good comments posted on the company's Facebook page, and we're glad we did. Rob was very professional and personable and explained everything that he was doing. The price he quoted us was very reasonable; as a matter of fact, it was lower than what we paid another company several years ago to do the same work on a similar size home we used to own. I highly recommend the company.

These folks are truly amazing! My A/C died during the middle…read moreof the heat wave, along with a million others, I'm sure, so these people were swamped. Laura kept me up to date on the status of my repair. Justin the tech was wonderful, clean and respectful. They took care of my problem as fast as humanly possible and they were kind and sympathetic. I highly recommend!!

About 5 years ago they installed a new furnace. We recently lost hot water and Ian was able to fix…read moreit that Monday morning. Excellent job. He is laser focused and gets the job done.