After dealing with several private-equity backed HVAC companies that felt more like high-pressure car dealerships, we were relieved when Gill from Warrior Heating and Cooling came by. From the start, he was honest, thorough, and transparent. He took the time to explain everything clearly and never once tried to upsell us on things we didn't need. We decided to replace both our AC system and gas furnace (after the furnace died on the morning of the first blizzard!) with new American Standard units, and Gill gave us a very fair and reasonable price. While Warrior may not have had "7 trucks ready to finish the job in one day" like some of the larger companies promised, Gill and his team focused on doing the work the right way -- with care, professionalism, and attention to detail. What really stood out was the customer service. Gill even helped us install and set up a new smart thermostat I had purchased myself. It's rare these days to find contractors who are both skilled and genuinely trustworthy. We'll absolutely be calling Gill again for any future HVAC needs, and we highly recommend Warrior Heating and Cooling! read more

Very professional and honest. Helped with cleaning and descaling , explained everything clearly without pushing unnecessary replacement. Would definitely use again! read more

Gilson was great! He showed up during my window and was very efficient and friendly. I've never had a boiler nor have I ever lived somewhere that I was responsible for maintenance. He was kind and walked me through what he was doing and why certain things were the way they were. He mentioned one part possibly needing attention in the future and even gave me a quote for a new boiler since this one is at end of expected life. Wasn't pushy at all and made me feel confident that we will likely get another season or two out of this one and possibly more. Will 100% call Warrior again! (But hopefully won't have to anytime soon haha) thank you!!! read more

Amazing service. Came quickly. Took the time to explain what's the situation was. For us it was a bad capacitor that failed on our ancient central air system. In and out repair done in 15 minutes. When I asked him about upgrading the system to mini splits, he didn't give me a hard sell but told me about to read up on what mass save rebates I might be eligible for and then he can discuss how to navigate that to make sure we get the most out of anything we decide to do in the future. 1000/10 will hire again and be my go to for any HVAC related issues. read more

Great team - very professional, courteous and knowledgeable. We recently replaced our thermostat and had no issues all winter. With the summer heat, we switched to cooling and were surprised that both the AC and Furnace were going full blast. We contacted the Warrior team and Gilson came over and systematically checked everything and reset all the wires; the system was now operating as it should. A month later, when we needed AC again, we got heat coming back on with the AC. Gilson returned right on time and re-checked everything and got us running again. He also gave us advice on what to do should this happen. This second visit was at no charge. I recommend the Warrior team for your heating and cooling challenges. read more

Excellent service. Gil came same day and repaired our unit for a very fair price when another company insisted on a replacement unit. Very happy with the quality and value as well as responsiveness of the service. Showed up as promised. Highly recommended. read more

Perfect. Gilson came by quickly. He's extremely knowledgeable and cares about doing a great job. He immediately figured out what was wrong, fixed it, and took the time to verify and fine tune. The price was reasonable. We will definitely ask for him to return in the fall to do the regular maintenance on our furnace. You can't go wrong! read more

Happy with the steam boiler maintenance work Gilson performed. From entering my home and agreeing to wear shoe sleeves (keeping the floors clean for my kids), to cleaning the boiler inside out. He answered all of my questions and was very pleasant to talk with. Also the price was very reasonable based on the quotes I had received from others. Would recommend! read more

Gilson responded to the service request within hours, showed up as appointed, properly analyzed the system problems and went to work resolving them. We hit a few little bumps in the process, but Gilson persevered and finished the job. He even tolerated my questions and theories as we worked to resolve an unexpected complication. In the end, he did great work, was very pleasant and considerate, cared deeply about doing good work and priced his job fairly. I highly recommend him, and will use him again when/where needed. read more

Our AC went out and we had our long time HVAC company (the original installer) come out to repair it. After charging a dispatch fee (for the pleasure of driving to our house) and a very large diagnostic fee, we got a preliminary cost estimate from the tech to replace the air handler evaporator coil. Since it was an older system, he called his sales manager, who proceeded to try to sell us the installation of two new systems (est. $16-28k ea). We let them know we were just looking for a repair. The proposal came afterwards and was 4x the preliminary estimate. We then reached out to Warrior and got a response the next morning. We provided the model and S/N and they came back with a reasonably priced proposal that was pretty close to the original tech's estimate. Gill came by quickly and replaced the coil and made a few other minor system updates. He was very pleasant, knowledgeable and professional, and cleaned up when he was done. No BS or hard sell for new system installation. I'm happy to say that we now have a new HVAC service that we can trust. We highly recommend Warrior for your HVAC system repairs. read more

Very prompt response, showed up on time, considerate and honest, quickly identified the issue and implemented an effective fix, reasonable price, highly recommended! read more

Gill was awesome. Had a dryer vent/air duct repair that needed to be done and Gill got it done like the pro he is. Also, he went out of the way to put the dryer in place as well. Clean job, on time appearance and fair prices. Thank you for a wonderful service visit. read more

I discovered my gas furnace was leaking at about 8pm. After contacting Warrior on Yelp, Gilson responded within a half hour and offered to come out the next morning. Gilson arrived within the 2 hour window he promised and addressed the issue quickly. Pricing was very reasonable. Would absolutely hire again. read more

Gilson was on time and very helpful. He was kind and patient. After resolving the issue. He even did full inspection of the HVAC system and recommended improvements. The price for his visit and repair was also reasonable. I would recommend him and the vendor! read more

Quick and responsive. Helped me out with AC issues quickly during a heatwave. And their techs are friendly and reliable. Would definitely recommend again. read more

Gill replied to my inquiry within minutes and offered to come out to my house that day to give me a quote on replacing my Central Air unit. He came back the next day at 6:30am and completed the job by 11:30am. This was during the heat wave so I was so grateful he was able to come and work so quickly. While in my basement he also recommended some other things that I wasn't even aware of. I would highly recommend working with him. read more

Gil and team are the best HVAC contractors we have the pleasure to work with as homeowners. We recently moved into a home that had no air conditioning and reached out to Warrior for the project. Gil and team alleviated any concerns and worked with us to scope and design a plan and build that would work best for our layout. The work and installation was done quickly and efficiently, with little disruption to other renovations being done concurrently. Their team finished the project on-time with their projections. The cost and pricing were reasonable and the value they provided by being easy to work with and responsive to our needs was invaluable. We would use them again in a heartbeat for any of our HVAC needs and would highly recommend them to anyone who values quality service. read more

Great service - friendly, responded rapidly and fixed steam boiler issue. Would recommend for heating needs

Fast and knowledgeable service! I installed my mini-split AC but it sprung a leak when I fired it up. Warrior Heating & Cooling was able to fit me in that afternoon and had me chilling in my AC that night! Highly recommend if you're looking for a quality local HVAC company. Thank you Warrior! read more

Warrior HVAC is worth seriously considering. Before choosing Warrior and owner Gill Bastos, I had in person consults with two other companies that were highly rated. I chose Warrior because they didn't rush me into making a specific choice between mini-split or duct system for A/C and heating, and because they came for several unpaid visits to answer questions from myself and even from other folks in my condo building about how the mechanics and outdoor components would impact the exterior. Oh, and btw, his rate was reasable and less than that of the other companies. In my case, living on a first floor, I already had functioning ductwork, and chose to use and upgrade it, as well as replace the furnace with a new and more energy efficient one. Anyone reading this will recognize that this can be complex and costly. Gill brought the job in within the promised 4 days. I made regular trips to the basement to see and understand what he was doing. He never hesitated to answer questions and demonstrate what her was doing. He worked almost solo, with the help of an electrician. I was amazed and pleased. The installation took place last summer. It's now December. I love the sytem whether for AC or heat. I recommend Warrior and Gill Bastos highly and would be happy to add more than the 5 stars. ~ Lainey ,Somerville MA read more

Our mini split was dripping inside the house. Warrior heating & cooling responded quickly to our request for help, unclogged the unit and identified/fixed the cause. Reasonable price and friendly service. Will use again! read more

I couldn't be happier with Gil's service and responsiveness. He was very prompt in his responses, was able to accommodate me right away, despite the general heat wave that is keeping HVAC gurus so busy, and was even able to work around my tight schedule. My mini split is an older model so I knew it might be up for replacing but Gil did his absolute best to try to get it working again. In the end , it would not have been cost effective to get all the parts needed for a fix but I was so impressed with Gil that I have decided to hire him to put in the new unit needed. He was very reasonably priced for his diagnostic visit (especially given the quotes that I had been hearing these past few days). I really respect and like that he was not price gauging due to the heat and taking advantage of people needing AC. His prices were absolutely fair and reasonable , he even worked with me because the AC needed to be fully replaced and charged me less than I anticipated. I will add to the review once we get the new unit in but I know that it's going to be a great experience. He provided the quotes in a very timely manner, was available for additional questions and, once again, was flexible about my schedule to agree on a time for installation. I also found that his price for the new unit and install was more than competitive, which I really appreciate, and he was very honest about trying to work with some of the existing set up to even save me a little money. All in all a great experience so far and I would absolutely recommend. It's always a little nerve wracking to have a stranger come to your house but Gil is friendly, respectful , efficient and very professional so I was out at ease right away. read more

Gill repaired our AC unit and did a great job. There was something that really impressed me about Gills job performance, and that was, He explained everything about the repair. Gill really cared about what he was doing for me as a customer. He took pride in his work which you don't see very much today. His price was very reasonable. Great job Gill. We will definingly refer you to others. His office manager Crystal was very polite, and kind as well. Thank you read more

great job - super responsive and solved the problem right away (clogged water line to the sewer that required a nitrogen air blast). A/C worked right after that! read more