Best service ever!! I will call Rogness for all services from now on…read more Service- on time, friendly, clean and super knowledgeable about a variety of items- microwave, stove, dishwasher. Honesty- he didn't try to upselll and showed me how to maintain the appliances. Unlike some other places that usually say- you're better off getting a new one. Price - super reasonable He ordered the part, came back promptly and fixed it in five minutes. Excellent service Can't say enough good things!

I have used Kevin / Rogness on two occasions for three different appliances and have had excellent…read moreservice and results each time. Scheduling is super easy and they generally are able to come in one or two business days. The pricing is very reasonable.

Have an appliance issue? These are the guys you call. Collin came out to our house when our Asko…read moredryer stopped working. He was able to diagnose the issue and fix it fairly quickly. Our dryer was up and running in no time. But the thing that stood out was their guarantee and professionalism. The same dryer had an issue within 60 days and they came out and fixed it, quickly and easily without an extra diagnose fee. Major kudos and thanks to Collin.

The best of the best. We've had a number of appliance repair technicians over the years. Never has…read moreour experience been as positive as with Collin and Omega Force. The process was smooth. The service was friendly, knowledgeable, and professional. The prices were reasonable. The repair was quick. Highly recommended!

It has been a few months and I am still very upset every time I open our fridge. Fuming actually…read more We needed service on our fridge and Whirlpool sent this company. The repair wasn't under warranty. While they have a system in place to keep you notified of your position in line for repair, that didn't work for us. We never saw the line number advance as our scheduled technician apparently showed up several hours late to start work. I called the company in the afternoon and they assured us they would still come out that day. There were still 5 or 6 people in line ahead of us in the late afternoon. We then received a call at dinner time saying the tech was on the way. The tech that showed up complained that the other guy came in late and now he had to work late. He started pulling apart the fridge including shelves and drawers. I had laid out some pads but he just set items everywhere and was not gentle with them. The tech completes the repair and starts putting the fridge back together. I notice a 1-2" piece of white plastic on the floor and comment about it. The tech said the fridge is fine and then wouldn't double check when I asked him to find where the piece broke off from. He left and wasn't happy. It was over a week before we were confident it was finally fixed and then we filled the fridge back up. We immediately noticed that the produce drawer doesn't slide in and out properly anymore.Very upset. The piece had either chipped off from the drawer or the track. So now I think of them every time I open the fridge and not happy thoughts.

I can't say enough good things about Twin Cities Appliance! They helped me fix my Maytag dryer…read moreagain! All the staff from the initial call, scheduling, quick service and great repair person!! You hope to not need them, but I feel confident that if I do, they will be there for me. All of them. thanks again, MaryO

Excelsior Appliance went above and beyond - - again. My new fridge of only 1year and 2 weeks broke…read more I called them and Wyatt came out again. He quickly determined that it was the compressor. Wyatt and Excelsior Appliance worked to get me a new compressor from Whirlpool so that I wouldn't have to pay for that up front. Luckily, I'd purchased the extended warranty from Home Depot, so they reimbursed me for the labor. I really don't know what I would've done without the wonderful folks at Excelsior Appliance!!

Wyatt professionally repaired our broken ice maker on our GE refrigerator! It is good as new and we…read moreare extremely happy with his service ! Tom Burns

I feel bad for writing this average review. I realize this is a family business and I want to…read moresupport them. However, I can't help but be disappointed. My fridge was making a whining sound from the back and it had stopped working. I called for an appointment. Indeed, the website states $49 for a trip and diagnostic fee. And that's exactly what he did. He came out, rolled out my fridge, unscrewed three screws, and said yep...your compressor's out. Buy a new fridge. Total time - 2 minutes max. All that for $49. Now that would be fine except I can't help but compare it this business to my water heater repair man. This guy came out on a weekend and spent two hours trying to fix my water heater. When he couldn't, he REFUSED to charge me because he couldn't fix it. He recommended I replace it, which I did. He came back with a new heater, replaced it while I was gone at work, and didn't even ask for labor charges (probably built into the margin of the heater). But when I looked online, he didn't even charge me anything more than other retailers for the heater. I felt AWESOME after that experience, feeling like I found a great deal. Not in this situation. I felt crappy, paying a dude $50 to unscrew three screws when I could have done it.

I called Pat on Monday evening. He asked me some questions about my refrigerator and told me the…read morepossibilities and the approximate cost if the problem was what he thought it was. We made an appointment for Tuesday morning. Pat arrived on time and after diagnosing the problem gave me a price which matched his phone price from Monday evening. The refrigerator was fixed shortly and is now running fine. I couldn't be happier with his honesty and good service. I will highly recommend him to my friends. Dan H.

He came out very quickly and identified the problem with the oven smelling like something was…read moreburning. He repaired a connection and all okay. He is also very reasonable in his pricing so I paid him a little extra.

Very friendly, item ended up not being broken ,it had just flipped over which I couldn't see . He…read moreflipped it back and good to go

Good communication on the front end. I had a inducer motor replaced, and added on a new solenoid…read moreand ignitor. I asked for an itemized receipt and didn't get one after. My fault for paying before getting it, but it doesn't make me feel great about the markups not being shared. I thought I would be a repeat customer at the beginning but probably not after this lack of follow up

Mario was quick in response time and was able to come out almost immediately! He did great work and…read moreexplained what happened as well as offered to order me new air filters when I need. He is there to look out for your best interest. Because of him I now am sitting in a 65 degree house versus 87 degrees!