I had a great experience with my hairstylist Norah! She was efficient, friendly, and when I asked…read morefor her to take off another inch when she was close to done she had no problem doing so. The salon is nice and cute inside. Also very reasonably priced. Highly recommend to anyone looking for a haircut in Rochester.

I have been going to Katie for a year. I mention to her to color the back of my hair. But no…read morestrikes were done in back. 8/12/2024 Edit: I just spoke with Katie and she called me to straighten out the situation with her. And I was happy she will fix the missed area.

Very dissapointing they offer a 30% discount to Mayo staff and patients, before 12pm on certain…read moreservices. Firstly nobody is around till after 12pm, so there is no chance to get the discount. There seems to be a language barrier and getting the correct service is a challenge. I just wanted 1 service but somehow they gave me 3. My bill came to $110, when I did not add a tip I was confronted and told I need to give a tip. Note I was attracted because of the discount. As most out of town visitors I'm here for medical reasons, and there are costs involved airfare, hotel, food and don't forget the medical. The spa should be more sensetive about price gauging. As for the service they were nothing to write home about. What's sad is this place was not busy.

The spa was warm, clean, peaceful, welcoming. I requested and received a deep tissue message by…read moreLisa. She employed somewhat different techniques than I get at most places in the US but more similar to messages I've gotten in Asia. It was very well done and thorough. I'll go back. Left very much more relaxed and less painful than I entered.

Very disappointed, did the bare minimum, did not know how to style hair, very badly straightened,…read moreit was bad n hair cut to short.

A VERY cool place in a smaller town. Chelsea handled my short hair like a pro and didn't yank on my…read morehead to do it!! She actually said, "Awesome. This is a challenge. I'm excited!!" They helped take care of my daughter and got me right in after I called needing a spot while I was in town on vacation!! I would absolutely book with this salon and Chelsea again!!

Great experience with Rachel for a haircut. In town for medical appointments- and I would highly…read morerecommend!

The ladies were nice and we had a great time but that doesn't excuse the inability to dye hair…read morecorrectly. I'm have dyed my hair multiple times and go to professionals because of the color I request. Multiple ladies worked together and couldn't get the correct hair color. Very expensive for the incorrect color and didn't even try to correct their mistake. I won't be going back. Beware of the false information given prior to booking.

Sharon has done my hair for years, she always keeps up with latest trends in style and color. I…read morealways feel like a glamour queen when I go in. A great hairstylist

From the owner: With 30+ Years behind the Chair, I continue my love for the beauty industry. With Continuing…read moreAdvanced training, keeping on point with the latest Fashion trends and techniques. My specialty is simple. I Listen to my guests. I am here to share what the trends are and what would fit with your facial structure. But I am here to make you happy and confident with your style

I don't know how much experience Jess has with Asian men's haircut, but this is the best one I have…read moreever had since moving to Rochester. She is very friendly and professional. No wonder she is so highly rated on Yelp. Will definitely return.

My mousey grey hair had to go, I've lived with it too long and with spring coming I decided it was…read moretime for a change, I spotted her salon going by Century and had heard good things. So happy with the results, Jessica is my new hair stylist from now on.

I never thought I would find a salon of this caliber in Austin. The new location is great and my…read morestylist, Lindsey Haney, was incredible. A professional salon but I always felt like I was hanging out with close friends - Amber and Sharon are great too. I'm not sure what line they use for color, but I loved it. They carry Redken and Pureology products, which smell heavenly. I had numerous cuts, colors, facial waxing and up-dos at The Edge. It was a sad day when I had to move away.

Wife travels the country with me and has had salon problems all over. This is the 1st salon she…read morehas been excited about ever. Great service and deals.

I LOVE Robin. I'm writing this review months (like thanksgiving) later (oops) but Robin took me in…read moreand explained everything to me and worked with me. I told her I wanted it natural enough to grow out and not need touch ups but light enough to complement my eyes and try something new. Robin is funny, inspiring, and has such a big heart. LOVE.

Dear ANYONE, but also BIRACIAL/OTHER ETHNICITIES--ASK FOR SHAYLA R!!!!! Good value, good service,…read moreexpertise, close attention. Ok. So--you know how you just have an epiphany bc you wake up tired of so much hair, or you see a recent pic of yourself and are horrified. Anything would be better than dragging that has been style around any longer. I looked up 5 West Hair Salon after trying and trying and trying Laehn's. No answer. I wanted answers. I called 5 West and said I really needed a hair cut. It was 11:16. I said I needed to be at an important lunch with a dear friend by 1:30. Could they fit me in anytime in that window?? "Could you come at 12?" they inquired. (Man--I thought--now THAT'S accomodating!) I get there all frazzled bc I got lost, drove right past it because it looks tiny and you can miss it. But don't be misled. I was treated better at this small salon than at some of the most prestigious salons on the East and West Coast I've visited. They do some elegant out of this world style, that you get to rock for one day or until you wash your hair, then you're on your own to take ownership of that blank canvas all over again, without the knowlege or tools. (And if they sold you a cream in a buy one get one half off gig, great, so you have ANOTHER overpriced hair cream you just can't seem to duplicate your desired effects with.) Not here!!!!! You come in. Very friendly, SO VERYYY KNOWLEDGEABLE, VERYY PROFESSIONAL. Not selfish with the knowledge of how to work YOUR hair. My stylist admitted to being an artist, but wanted the results to be something I loved, and could ALSO do on my own. My style and cut was not just her work. She did it, but then slowly handed the reigns to me by asking if I wanted a lttle more thinning out here, or some more texture there, when I didn't know the difference of any of those effects, she explained. After the cut, she added some curls with a flat iron. I was embarrarassed bc I own a flat iron but have NEVER been able to use it correctly to curl. She showed me time and time again. I asked if I could use the one in her hand and she could show me by me doing. "Sure!!" she answered. So she gives me her tool and lets me take my time trying as much of my hair as I wanted to to see if I could match her effect. As I start out wrong, she stood at a respectable distance, never hovering, and talked me through how to undo my potential mistake, only reaching in to reset the orientation of my hand when I showed sadness at my ineptness. This girl is young! I asked for her card, It states Shayna R. on it, but I promised I wouldn't put her full last name for privacy. I was also MOST impressed bc my hair is no ordinary set of tresses. It is long, thick, honestly comparable in texture to horse hair, unmanageable, kinky, frizzy, bipolar, etc. I told Shayla and I'll tell you-my hair is NOT my friend. Shayla said she had some years in Seattle where she worked with EVERY kind of hair, she talked the talk and when she had me leaving loving MY HAIR--she walked the walk right then too!!!!!