My parents moved to Merrill Gardens shortly after it opened. My mom was independent, my dad needed…read morea lot of assistance, and they wanted to share an apartment, which they were able to do easily with the flexible levels of care. When my dad passed, my mom moved to another beautiful apartment and continued to thrive. She loves to play daily games (bingo and rummikub) and share meals and social gatherings with her close friends. In the rare cases that she needed extra assistance medically, the staff was attentive, kind and caring and they communicated well with me. The activity directors have been wonderful and creative, making everyday life fun and active for the residents. We've also enjoyed and developed relationships with many of the staff members.

Our family decided to put my mother into residency at Merrill Gardens when she was 85 years of age…read more She was a resident there until her death last November at the age of 96. Throughout her time at Merrill Gardens, she experienced nothing but amazing care and attention, wonderful relationships with other residents and staff, and a comfortable apartment and vibrant lifestyle. I cannot recommend this facility more highly. Merrill Gardens is a nurturing, safe and incredible living community!

professional, warm, and courteous team here that will greet you with a smile - I had no idea you…read morecould get a hot stone massage - wow!!!! Great views and very quiet place to relax and enjoy your day. Trish is a sweetheart and gives the best to her residents!

I am so happy for the professional care and thoughtfulness of the Atria staff. Their genuine care…read moreis truly the best and most amazing! Especially noted is Olga and Pamela who are the most caring and kind staff that truly do the absolute best in taking care of the residents/patients! Thank you so very much- you are the best!!

Date: 8/2/2025 Time: 11:10 AM 71° Sunny…read more Rossmoor is a gated community in Walnut Creek. It is my first time here. Purpose of my visit: Celebration of Life of my high school PE teacher in the Fireside Room. It was a nice gathering of former students from Oakland Tech and Oakland High, friends and family of Marvelous Marva Nielsen aka Mrs. E. Although I did not take a tour of this gated community, and it is well-maintained, the area seems to be a peaceful one. Marva was the "longest serving golf marshall, serving about 14 years" in that capacity. She took care of the golfers and the golf courses. I know she will be missed by the people who live in this community.

They won't stop sending us statements. They were paid at least 2 extra statements ago. Reporting to…read moreBBB.

My husband and I have been pleased with the professional and warm interactions we've had with the…read morestaff at The Glen--from our first talks with the Residency Counselor and visit to a sister community, to the follow-up meetings to reserve a specific unit. We look forward to the next chapter in our lives! DLK

We have nothing but good things to say about the process so far. Denise our residency counselor has…read morebeen amazing. She has walked us through every step. We attended an informational brunch and because many units have already been selected, we are on the "Future Resident List" with the hopes that something will be available for us before The Glen opens. We are from Southern California and have toured many CCRC's. The Glen at Heather Farm is top of our list!

My grandmother has been living here for about seven years and we all love it! My kids and I visit…read moreoften. The staff all know us by name and are incredibly friendly and helpful. They take such great care of my grandma! The food here is great! We love visiting for meals. And they just held a family carnival that we all enjoyed. My kids call Byron Park "Oma's Castle." Its always clean and comfortable here. But what makes this place extra special is the amazing staff. They're the best!

I am very unhappy about the lack of security my husband and I experienced when we were in assisted…read moreliving at Byron Park. All of my jewelry was stolen. If a small safe had been provided this could have been prevented. The nursing care was adequate, although I had to get my disabled husband to the bathroom at night. I did like the food and dining experience, as well as the entertainment. The staff were kind.

We had a family member living at Tiffany Court for seven years, and we truly could not have been…read morehappier with the care she received. Tiffany Court is a wonderful place, and it gave our family great peace of mind knowing she was so well cared for. What makes Tiffany Court special is how genuinely the residents are treated like family. Patti does an incredible job staying closely involved with every resident and keeping family members informed and updated. Her dedication and compassion are remarkable. The staff is outstanding. Enrique always went out of his way to accommodate our family member's many special food requests with kindness and patience. Marie, although she works in the business office, consistently went above and beyond to help and support our family member as well. We are deeply grateful to the entire Tiffany Court team for the care, compassion, and support they provided over the years.

Nope, nope and NOPE. Walking in and was hit with a stong, pungent and definitely not easily…read moretolerated stench of something foul. Even with the covid mask and doing my best to breathe in thru my mouth, it finally got to me and I had to walk out. I was going to gag into my mask. I couldn't imagine putting my loved one in here and coming to visit. I couldn't conscience the thought. Just nope.

Anna is one of the warmest, most caring people I've ever met. Her knowledge and dedication to…read morecaring for the elderly really shine through. My mom is pretty particular, and I honestly didn't think she'd let anyone else care for her, but she absolutely loved Anna and her team. I always felt like I was leaving my mom with family, which made it so much easier to relax when I had to be away. We're so lucky to have met her, and I can't recommend her enough

The proper and detailed care you'd provide -- but better…read more Let me start by saying that my profession had me working with caregivers for ten years, supporting them through the rehabilitation of their loved ones with brain injuries. I, too, was a caregiver for a loved one with two, severe brain injuries. As he aged, dementia, secondary to the injuries, set in. So no easy case to manage. To state it politely... I had been caring for him for over two decades but it was time for him to be placed where his needs could be better addressed as he was about to be wheelchair-bound. A year living in a conventional, assisted living facility was a disaster (the place eventually went out of business), which was similar to the experience my mother had about a decade earlier in another facility. I worked with David Cohen of Exceptional Senior Placements (ESP) to find Moraga Retreat on Woodford Drive, in Moraga. We had finally found a *real home* for my loved one! It was a struggle for my loved one as he wanted his independence and wanted to go back to his home. Both things were not possible because of the damage to his brain and his increasing fragility. This is what Moraga Retreat owner Ana Blaj and her dedicated staff were tasked with overcoming, in addition to dealing with all of the medical and physical challenges he presented. Ana and her staff patiently and painstakingly softened his resistance, worked diligently to enhance his comfort in every way he asked and needed, and addressed his food preferences. It was heroic! No exaggeration. My loved one liked living there, knew he was cared for as well as possible and bonded with Ana, Donna, Wayne and the other caregivers like family. It was mutual affection, more than I ever thought possible. Oh sure, I was in the middle of things too much thinking I knew better about his care. Ana is an expert, certified care manager and she is locked down on the details and managing the staff and the home. It turned out no one knew better what to do for my loved one than *they did.* Period. After so much time devoted to my loved one's care, *I* could finally stand down and let people I trusted take care of him. What a relief for both of us. Moraga Retreat gave both of us our lives back. There are no words to thank them for five years of unwavering service as much as they deserve. I strongly suggest if you need help caring for your loved one, make an appointment to visit Ana and the staff at Moraga Retreat. I don't know what I would have done if I'd never met her. Truly.

After 3 years of blissful living at Bethel Care Home, my mom passed away. She was 93 and it was her…read moretime. To be in the care of Martin, Andre and Emma for 3 years was a blessing. I spent so much time with the caregivers as I am someone who wants to get to know the people taking care of my mother. These 3 people are absolutely amazing. I will never forget the love and kindness they bestowed upon my mother and myself.

Tayyaba (the owner) and all of the staff at Bethel Care Home at the Juanita Drive location were…read moreterrific! My mom had a sudden and severe stroke last year. She lost the use of her left side and the ability to toilet and shower herself. She arrived at Bethel Care Home on hospice with a life expectancy of two weeks to two months. Due to the fantastic care at Bethel, my mom was able to revive such that she is no longer on hospice or in danger of imminent death. She is able to talk with others and is more alert to her surroundings. During her year at Bethel, even through all of the Covid restrictions and challenges, she received great attention to her care and physical needs. She never got bed sores or any sickness at all. She reported she liked the food (everything is homemade with no processed foods). We are sad to say goodbye to the team at Bethel since my mom is now moving to a memory care facility where she can get some additional cognitive and physical stimulation to support her health journey. We highly recommend Bethel Care Home to others.

I can't say enough great things about The Heritage Downtown. I helped my aunt move there nearly six…read moreyears ago and she really could not be happier. The entire staff is super friendly and attentive, and as others on Yelp! have noted, the facility and grounds are beautiful and meticulously cared for. My aunt has a sunny top-floor apartment that is large and has mountain views. Other apartments we toured had patios with lovely garden views or other amenities. When we toured independent living communities what struck us most is how institutional so many feel. Not The Heritage. All of the common areas are beautifully furnished/carpeted or landscaped and, as my aunt loves that the restaurant uses real tablecloths and cloth napkins (she also really appreciates that Newton's, the restaurant, has set dining hours, which means there are always lots of people sit with and talk to). Lastly, as the relative who lives closest and helps manage her affairs, the front desk staff have been excellent at letting me know when my aunt has required medical assistance or if there's a matter they think I might be able to assist her with. She's recently begun to need some regular in-home assistance and the management team has a home care provider they contract with and have been very helpful getting the right level of assistance set up. Bottom line: The Heritage has consistently offered five-star service and accommodation for the six years my aunt has lived there.

The Heritage Downtown is a wonderful active senior living community. My mother has lived there for…read morethree years and truly enjoys it. The staff is so friendly and welcoming and offers any support you may need. The activities they offer are excellent from their exercise programs to their off site excursions. Her apartment is good sized and has a wonderful view. I would hghly recommend the Heritage Downtown for any one looking for an active senior living for their parents.