Dr Scarbrough is a very friendly guy. In the two years I visited his office, I may have actually had a face-to-face visit with him three times (four max including surgery days and there were four surgeries/procedures). Most of my fifteen plus visits were only with his assistant Eva in the Pooler office. The surgery plans were changed many times. The information shared with me regarding the MRI and CTs were not consistent which resulted in the surgical plan changing several times. Once surgery was scheduled, I was not fully informed regarding the details of my surgeries nor the extent of the plan to include a graft being removed from my groin.
Additionally while in the hospital after surgery on both jaws, I did not get one visit from Dr Scarbrough instead his assistant called the nurses station to check on me. It resulted in my release when I was in no shape to be released. I ended up developing an abscess which required a procedure to drain along with a course of antibiotics.
In addition they sent me to collections when they made a in office error with billing a procedure to BCBS. After calling his Pooler office to correct the matter I was told its BCBS and there is nothing we can do about it. After speaking with BCBS, the Savannah office called and notify me of their error which included a sincere apology. In addition, I will be receiving a refund for the co-pay for that day which was over $200.
Finally, I'm still having trouble and can barely eat solid food (jaw locks open, I can't close it enough to chew food, and oh my God the pain).
Moral of the story...I would highly recommend getting a second opinion (even if you have to pay another copay) before letting any doctor cut open your face...especially this one specifically. Initial visit with him is great but every thing after is subpar. read more