So after reading all the bad reviews still gave this place a chance. My bf had an appt a week…read morebefore mine and I went with him. The facility was clean and the Dr he saw was great. So I was at ease for my appt the following week. My appt was at 940am. I checked in 943 am. Sat dow started doing paperwork and was told because I was 4 mins late I couldn't be seen????? Like this is a low income clinic. People dont always have transportation etc and theres no grace period is insensitive to the community it serves. I will be finding a new clinic. You guys have been warned good luck. *side note by bf was more than 5 minutes late and they saw him. So maybe the rules change daily.

I had to wait about 1.5 months for this appointment, which luckily was just for a physical. From…read morewhen I checked in until I left it was about an hour and 15 minutes. I came in 10 minutes early and was let 20 minutes later. The time I had with the provider was really fast and seemed a little rushed and I feel like more questions should have been asked. I needed to make another appointment for pretty much anything outside of the physical. I did love that my provider was a women and a POC

Even one star is too generous for them. This place is unbelievable, they have no respect for their…read morepatients, all they care about is the money. Who ever is working their front desk is a nightmare to deal with, I've never experienced such rude customer service. She had the audacity to literally scream at me and hang up on me. I would highly suggest staying as far away from them as you can, I'm surprised they haven't been shut down yet.

Go figure. Look at all of these 1 star reviews. I've been having seizures and called and they said…read morethe soonest they could get me in is almost 2 weeks out because the doctor isn't in until the 24th. Stay completely away from these guys. If you are HMO and with this office, change your physician. Trust me. Don't do any business with this doctors office.

I needed medical examination asap and this is one of the clinic that came up on my search…read more Of all the clinics that I called, this one can take me that day. Wow! I was elated. Upon arriving at the place, I was skeptical since he shared the building with a dentist that I didn't like. And I was right, I would not recommend this doctor. His hands are shaking when drawing blood or giving vaccines. On top of that, he is not examining you really, he was just going with the motion. And they charge a lot too. I came back to get my results after a few days, they were not busy but It took 2.5 hrs to get it. The lady keeps on telling me, almost almost. Limited parking in the back as well as in the street. Gender neutral facility and it is nasty. Entrance from the back and in front too.

I was a little bit skeptical at the beginning because of all the reviews here but I gave it a shot…read more They are available within the day so I decided to get my medical exam here. The doctor is so nice and informative. Yes, his hands were shaky but when he gave me the vaccines I needed, I didn't feel any pain at all. My only comment is for the receptionist. She's not really attentive and didn't accommodate me right away (even though I was the only patient there).

I've been going to this clinic for both my primary care and aesthetics, and I couldn't be happier…read morewith my experience. The staff is always friendly, professional, and genuinely caring. They make you feel comfortable from the moment you walk in, and it's clear they truly care about their patients. I appreciate how convenient it is to have both healthcare and aesthetic services in one place, and the quality of care in both areas has been excellent. The team is knowledgeable, attentive, and always takes the time to answer any questions I have. Highly recommend to anyone looking for a place with great staff and comprehensive care!

I really like this place, first I love that it's clean and the staff is friendly and professional…read more They answer all my questions I made it easy for me to contact them with any questions or concerns.

1 Star - Reception Manager Shelley's Lies & Dr. Etehad's Cover-Up Harm Patients…read more Dr. Etehad is an excellent doctor, and his staff (except one) are stellar! But the reception manager Shelley's actions are unacceptable. After switching providers in Bakersfield, my new doctor faxed a records request five weeks ago--I saw the fax confirmation. Shelley ignored it, lied in an email to me claiming she never got it, and even after I emailed her last week demanding she notify my doctor by the next day, she didn't call (I even gave her the information). My new doctor confirmed yesterday they've received anything. When I left a message and confronted Shelley, I demanded to speak to Dr. Etehad. He claimed he didn't get the request, clearly protecting her despite the fax proof AND EMAIL with my new doctors information excusing her delay that's stalling my care. My new doctor's office is confused why only Shelley handles records releases. Shelley's done this before. For my annual mammogram with prescribed ultrasound, she told radiology only one breast was approved, forcing me to choose--shocking their manager. When I needed my file for housing paperwork, she refused, then made me wait 15 minutes while she dawdled. For over a decade, I've endured Shelley's rude, condescending attitude toward me and others. Dr. Etehad seems aware but won't fire her. Shelley's lies and HIPAA violations risk patient health. I'm reporting to the California Medical Board. Avoid this practice until she's gone!

Siamak Etehad is an exceptional doctor. From the moment you walk into the office, everything is…read morespotless, organized, and welcoming. His staff is kind, professional, and caring. Dr. Etehad is extremely knowledgeable, detail-oriented, patient, and truly listens to his patients. He takes his time, explains everything clearly, and makes you feel comfortable and cared for. Finding a doctor you can genuinely trust is rare, and I am very grateful to have found him. Highly recommended.

I'm happy to say that I'm back under the care of Dr. Zapata, It's been well over 10 yrs since I…read morelast was her patient. After giving birth to my son, who is now 9, (Northridge Family Practice) back then, wasn't taking my insurance after I had my son, so I was without a doctor for a long time. I was so excited and happy when I confirmed they were now within my health insurance network. I immediately made an appointment and can I say, Dr. Zapata has not changed one bit, she's still as professional as she was 10 yrs ago, very nice, answers questions, listens and makes you feel so comfortable I feel like she's known me for a lifetime and always makes you/ patient feel like she's your friend. It's not easy to find a doctor that makes you feel comfortable and takes the time to listen. Most doctors I've dealt with rush you out, dismiss your concerns and are so rude but not Dr. Zapata she's awesome. I'm just glad and blessed to be under her care once again.

Dr. Zapata has been my primary care physician for over a decade and my husband's for much longer. I…read morethink it's rare to find a doctor who spends as much time and obviously cares about her patients as she does. She listens, takes copious notes, follows up from prior appointments, and makes sure there's a plan of action. I also understand she's the mentor to the less experienced doctors in the clinic. In fact, the last time we were there - an unexpected visit, which meant we had to see a different doctor - the other doctor, out of the blue, started telling us what a wonderful physician she is and how much he's learned from training with her. Highly, highly recommended.

A little hard to find but lots of parking in the back. Diana helped me at the front desk and easily…read moreanswered all of my questions. She was super friendly and went out of her way to explain everything to me and get me a much needed appointment. They offer low cost vaccines and physicals if you don't make much or any income. You need to go into the office to get pricing and info. They will not give you any of that info over the phone ***

Just thinking about doing therapy, freaked me out. I could handle everything that came my way, I…read morewas perfectly fine holding everything in. That was until I met Alycia Wood. She changed my whole opinion on therapy. At first, I had the largest wall possible, built up and I didn't want help breaking it down but she made me feel so safe and comfortable talking to her. Things that I didn't even realize I was going through, that were causing me so much anxiety, she helped me understand them. Before her, I was suffering with major anxiety attacks, daily, causing me to get little to no sleep. She helped me process things I didn't know, needed processing, which has allowed to manage my anxiety. To this day, she still continues to help me work on my inner struggles. To her, I am forever grateful for not giving up on me. I recommend her to anyone and everyone, I can. Thank you Alycia!

Dr. Farhadian is awesome! Both myself and Father have been seeing her for over two years now and…read moreare very happy with her and her medical services. She is knowledgeable, lighthearted, understanding, friendly, and always professional. I highly recommend her if you want a wonderful and caring doctor.

Very unprofessional Dr , I had a very bad experience with her she doesn't care for her patients and…read morewhen ever I say I want to do my every six months lab she keeps saying you ask for too much also when I say I want to see a specialist sometimes she replies no need just like she knows my body more than me, also she wrote a new medication for me and the pharmacy told me your doctor has to call the insurance to prove it but she never did, I strongly don't recommend her at all and if there is a less than one star I would do it, thank God I spoke to the insurance today and switched to a professional DR . Ibrahim isbitani Ps : I hope no one experiences what I did.

Rayan is honestly the reason I switched this location to be my primary place for medical care,…read moreincluding my physicals and regular visits. He makes me feel so comfortable talking about anything related to my health, and I never feel judged or rushed. I finally feel like I have a nurse practitioner who truly understands me, actually listens, and genuinely cares about helping me stay healthy. It also helps that he's closer to my age and can relate to real-life situations, which makes it easier to open up and feel understood. Every appointment leaves me feeling supported and confident that I'm getting the help I need. We definitely need more nurses like him in healthcare.

Love this place. They are so efficient and professional. From the receptionists to the assistants…read moreto my NP, Rayan, who is very thorough in his explanations and is a great listener! Thank you and the rest of team for being on top of your game!

This doctor & staff are turning into ghetto...office is falling apart from once a caring medical…read morefacility. Nobody has a clue on operating hours or who works there anymore. Very unprofessional. Im thinking abt switching doctors

Wouldn't recommend. Find a different PCP if you can…read more First available appointment was 3 weeks out from when I called. Okay that's fine, I get it, things are busy. When I got to the office the front desk lady let me know I would be seeing the Nurse Practitioner even though I had scheduled with Dr. Angela because she doesn't work Thursdays. Why wasn't I informed of this earlier? Why wouldn't you inform a patient who they're booking with when making the appointment? They didn't tell me until I had been waiting for 25 minutes that the NP wouldn't see me until maybeee 1:45, 45 minutes after my initial appointment. That's not right. When I tried to reschedule, was told the doctor is only available on Tuesday nights and Saturdays. Impossible to schedule for future appointments it sounds like... Waste of time, thanks Valley Family Health Center. Do better. Won't be returning that's for sure.