1. My wife had a procedure on July, 16th of 2024. She complained immediately that the nitrous…read moreoxide was not flowing. She was more or less ignored, but kept telling the assistant. The dentist came in immediately and painfully injected her, as planned, with a second anesthetic, and started his procedure. The assistant then agreed that the nitrous oxide was off. On July 17th (the next day), after discussion with the office manager, since they would not let me talk to the denist, she agreed not charge me for the gas. I asked for a bill, which was sent to me. That bill showed a $495 credit. 2. Regarding that credit, my wife was told on the day of the procedure that we would receive a check for the difference. Although I expected a charge card credit, we did not receive a check or a charge card credit. I called on August 20th, 2024 to inquire about the refund. I was told it would be sent "within 30 days from today". Since this was now som 35 days after the procedure and a complete billing cycle, I want everyone to know that they will not issue ANY refund until you call them. 3. Nothing was a pleasant experience, whereas our regular dentist has a pleasant comforting demeanor through his entire office. Poor "bedside" and poor atmosphere.

My son had oral surgery done yesterday here. It was a complete disaster. First he woke up during…read morethe procedure, probably due to the fact they took no information about him prior to putting him under!!! They didn't weigh him ask him any questions. Then they had nothing to give him for the excruciating pain he was in. On top of all that, he was explained on how to replace gauze in mouth on way to car in parking lot. Would not recommend this place to anyone.

As a new patient I received great care. I had a cleaning and a tooth extraction with an implant,…read more which was pain free. The front office staff was pleasant and communication is top notch

Came back to Chattanooga Dental Studio to get a cleaning and fix other dental issues. The dental…read morehygienist, Rebecca, explained everything that she was doing and was gentle with her care. Dr. Amber provided reassurance throughout the entire procedure and made sure I wasn't experiencing any pain while having my teeth worked on. Best experience with a dentist I've ever had.

Went in for my semi-annual exam and everything went well as expected…read more Jana did a fantastic job with my appointment and there was no pain.

This Dentistry has had many bad reviews but they had someone removed them, TRUST ME Mark is not a 4…read morestar dentist, RUN THE OTHER WAY!!!! Mark McComie likes to commit insurance fraud, he charge me for fillings on my #8 & #9 tooth when all he did was actually polish my teeth when I first came to him. Then he filed claims with my insurance company saying he filled my #8 tooth when all he did was throw desensitizer on my tooth because he overfiled my #8 tooth when he was in the process of filling my #7 tooth. And when he filed it down too much he made it sensitive (I didn't know was as sensitive until the numbing wore off) I verified this with his assistant while I was there that day because I felt it. So I took pictures of it when I got to my car and also when I got home so that I can have evidence to prove to Mark that he actually did file over on my #8 tooth But when I came to him with this information after a couple of weeks he tried to claim he didn't do it and that he runs and "HONEST COMPANY" and then he said he would fix it, well he quickly threw some desensitizer on it very sloppy, it took him less than a minute but in the process of polishing my tooth he chipped my #8 but I didn't know he did it until about a week later. When I felt it I thought it was just excess agent left on the tooth, but what makes him so horrible is he knew he did it and didn't tell me. You have to be a real horrible dentist to know you damaged someone teeth and not say anything, unless you purposely damaged that person's tooth. I don't know if he's a racist or he don't care how he treats people. Your not a good Dentist if you have to deleted all negative reviews on Google to make yourself look good. We all need to report this scam artist to get him shut down.

East Brainerd Dentistry is exactly what my wife and I were looking for when we were looking for a…read morenew dental practice. Our Dental Hygienist, Mollie, is thorough, and a real joy to be around. Our Dentist, Sarah Brown DDS, is friendly and knowledgeable. Each visit at East Brainerd Dentistry, makes us realize we made the right decision in choosing the practice for our dental care. If you're looking for a new dental care home, look no further than East Brainerd Dentistry.

worse experience with dentist office from professionalism to wasting a patients time. Not thorough,…read morehad to go through lengthy process to get appointment confirmed ended up doing most of the leg work only to find out that it was an IT issue and that their FAX machine doesn't work and wanted patient to personally obtain medical releases? Tried blaming issue on receiver's end after many phone calls was told it was an IT issue for their fax machine on their end but could NOT confirm and did not have any kind of management to speak to regarding issues, ended up canceling appointment after having wasting last few weeks trying to get appt set up. Would NOT recommend them to anyone

This is on behalf of my 80 year old mom. She had them do dentures with the magnetic implants a few…read moreyears back. This past summer She went to them again to have them re-lined due to a lose fit. After setting them in place with the mold material, they became stuck in her mouth. the Dentist attempt to pull and pry them out until the pain became far too much for. spent a week without being able to remove them and recovering from the pain. went back for second visit and again the dentist could remove the dentures from her mouth and again put her in extreme pain. 3rd visit they finally were able to remove the dentures and clean out the material they use to form the reline fit. She came back home and never did have the fit corrected. she's 81 yrs old at the time. the still charged her $688. Dentures not fixed, and putting an 81 yr old lady through crazy pain, anxiety and distress. We have since moved out of state for family and home where that is ADA so we can take care of her. When called to split the bill in 2 payments they were upset. After relaying the issues with the failed procedure, continued to ask for her to come back in. 1st, after that torture why would anyone go back for more? 2nd informed them several times during the call that we are now out of state and nowhere close enough to go back anyway. ( still intending to pay the bill ) Even after telling them we would be paying the bill, the were rude and unapologetic. I assume they thought we were just trying to get out of paying a bill. Maybe they should have checked the record of the visits and issues. How can anyone do such lousy work, never complete the work the work, put an 81 year old mobility challenged lady through that much pain, and then not only charge nearly $700 for the pleasure of their company, but also get rude over the billing?

THE BEST DENTAL OFFICE EVER! The front desk is so kind and great at their job. The dentist have…read moregreat bedside manners.

Best dentist office and practice in Chattanooga. The entire staff at Smiles of Chattanooga and Dr…read more Gallien have been so professional, kind, and empathetic throughout the entire process of my dental procedure and did an absolutely wonderful job. I cannot thank them enough!!

The best dental care office! The staff and service is top notch. I have never had a bad experience…read morehere. You will receive the best care and office experience. I have to drive a few more miles to get to them, since I moved, but it is well worth it. I would like to personally thank Amy for always doing a great job. She is very informative and tells what I need to work on. I know that Amy goes the extra mile in making sure I am taken care of and that I fully understand what hygiene method is best for me. Awesome work Amy! Thank you Smiles of Chattanooga for being consistently professional at all times. The Best!!! Sharon

Dr Rodriguez and staff are great! After experiencing issues with my previous dentist I took a…read morechance and went with ERFamily Dental. While going to a dentist is not fun, they were exceptional from the first scheduling through all the procedures I had. Friendly, helpful, caring. Above and beyond in their service to me as a patient. I had multiple crowns, extraction, cleaning, etc and very happy with the results. I have to say they are the best dental office I have had to date.

Pushed a patient in so I decided to asked about how long does It Take to get a new patient…read moreappointment, I ask the receptionist 3, 4 times and never got a response to my question instead keep asking me about the lady I dropped off when I explained what I was looking for 3/4 Times and then she tries to say she couldn't helped me too once I walked out and I was standing in her face asking for help in the beginning

Office staff are wonderful, always friendly, smiling and they make you feel comfortable the moment…read moreyou walk in the door. I have been coming to this office for many years and I can tell you, this office is top notch, A-1, and definitely the best. I have seen a number of dentist, from Dr. Dill, Dr. Garey to my most recent visit with a fairly new dentist, and he was remarkably comforting and extremely skilled for the bridge replacement I needed. Kyla, assisted in the care and was extremely caring and very sweet. She made the temporary bridge which fits very comfortable. Over the years I have had oral care twice a year, and there has been a number of different hygienist and they have all been wonderful. Most recently, Alesya, who was absolutely great. You will not go wrong with this Dental Clinic. Absolutely the best!

This place cares more about reviews than taking care of their patients. They also weren't…read moretransparent with costs in relation to what is covered by insurance. I don't recommend this place unless you are able to pay cash for service