What a rinky dink outfit! Receptionist couldn't even take a message. Tech went to the wrong…read morebuilding, wrong address and fixed the wrong door even after texting him the right address. Owner said it was my fault and was going to go over there and "take out the screws" in the door they fixed. Since they put in larger screws the old screws wouldn't hold and they were basically threatening me with damage to my property. What a way to run a business!! 1

We had Rick come out to our home to fix a front door that was sticking so bad it would barely open…read moreand a garage and back door that wouldn't stay shut. He worked a day and a half to make sure these doors worked as they should. He also installed new reflective glass in my French doors. The workmanship was excellent and I'm very happy with the results.

Butch was the make-ready guy for my rental home after neglectful tenants moved out. He made the…read morebathrooms sparkle and look like new! He also recommended and completed some cosmetic changes that helped my home stand out and attract a great new tenant quickly. He is dedicated and detailed, I highly recommend him. He really works some magic!

I would like to take a moment to express my gratitude and pleasure with this great company!! I find…read moreButch and the A-Z Magic Maintenance Team to be professional, knowledgeable, fantastic workmanship, very quick completion time and competitively priced. They take care of a lot of rental properties for me and they allow me to have quick turns on my properties to get them back on the market ASAP. Thank you Butch and the A-Z Magic Maintenance Team!!

We had a pipe bust during a freeze at our second home over the Christmas holiday while we were not…read morethere. Needless to say, the damage was extensive with over 3,000 sq ft affected. Serve Pro came the same day we called (which was the recognized holiday) and began the remediation work the next day. They were incredibly efficient, effective, and professional. I could not give them a higher rating!!

This particular location is one to avoid at all costs. Mid-November 2021, SurfPro Parker County…read morewas contracted on a homeowners insurance claim for water damage. Everything seemed ok, until they came to remove their fans/dehumidifiers equipment-- then never answered their phone and never calling back, even rejecting calls from the insurance adjuster. Because of this, the insurance contracted another water/mold remediation company to finish the job. Five months later, I received a call out of the blue by this SurfPro company location. First words out of her mouth was arrogant and demanding-- that I owe them $xx,xxx because they could not contact my insurance company (5 months delay ... my phone is on file with them, so why didn't call me months earlier?) I gave them my agent's office number and received call back that my insurance found my policy and no claims have been filed on my policy. They called back while I was talking to the adjuster in charge of the claim. When I made the call 3-way, SurfPro hung up rudely saying she will not talk to my insurance in a 3-way call where there is a witness to the conversation. SurfPro refused to call back the adjuster to solve this problem, but instead said SurfPro is finished with insurance claim, and will be sending a Demand Letter threatening court lawsuit if I personally dont forget insurance and pay their invoice out of my personal funds. I repeated the claims number three times, and SurfPro told me to shut-up, they they know how to file a claim to insurance. After I called for Insurance legal department, the insurance adjuster called them because they refused to call the adjuster (like just after they left with equipment), and suddenly everything became ok -- telling him that they had the wrong claim number after verifying the number as being correct with me several times!!! SO VERY DISHONEST (Insurance has no record of SurfPro ever calling about my policy claims -- all calls are logged into computer and audio recorded to be attached to the computerized report). SO VERY RUDE. Trying to manipulate me using threats of court lawsuit because they never submitted a claim to begin with, faking having a wrong claim number after three times verifying it with me!!!

Wow. I can't say enough good things about this company. We have used them for over a year now. Met…read morethem through our home warranty. And the amount of compassion this husband and wife duo have is unreal in this day and age. From answering after hour texts, giving updates and words of understand, to FaceTiming my husband to trouble shoot out unit to see if it would be an easy fix. Then after spending two hours in the Texas heat with a 10plus degree heat index Augie worked on our AC unit then tried to not charge us because it was such an inconvenience TO US. What do you mean. We of course paid him for his time. But I've never heard of or met a HVAC vendor that just cares that much. We will never use anyone else again. Thank you Going Green. Yall are truly one of a kind.

Ahs sent them to fix the heater which was not working. But AC was working fine. He came fixed the…read moreheater and two days later it got warm and the AC started blowing hot air till it reached 90'F. Now they claim this is a different issue and needs a new claim. A different issue caused by the same tech who fixed the heater. Very " competent " techs they got. Don't recommend this company. Ridiculous! p.s An upday as of 05/01/26 - 3rd time hvac ging bad with exact same issue as this very "competent" person who came first time worked on it and exact same issue. A few day later they sent another company he fixed the ac ( which the thsi compani failed to fix) and now the thermostat si completely dead again ( exact same issue they came first time for) . Unbelievable. When I mess something up I go and ix it for free. BEcause f their $150 average per job through American Home shield they wanted a second claim for second visit so they dont have their mess up for free. Do you know who works for AHS ? - contractors who dont have enpough private clientele andmust take cals from AHS and SCAM clients ) that s what AHS does, so they ( the vendor) can stay in bsiness. This was the first company I worked with - AHS - 2 years ago, till started gettin enough private customers. I called AHS once to cmplain from them, and I ll do it a second time. I have to take off evry time a contractor has to come to my house.