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    Chavla Naeem T MD

    3.7 (3 reviews)

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    Kadlec Clinic

    Kadlec Clinic

    1.0
    (1 review)
    0.1 mi

    My star rating is not for the doctor I see, but for the staff you need to get through in order to…read moresee him. I see Dr Paul Monie who I chose for his background with sports related injury. Dr Monie is great and takes his time. I never feel rushed and unlike many doctors affiliated with Kadlec, he seems to actually be listening. Unfortunately, the constant hassle with his staff makes seeing him not worth it. The administrative staff are unprofessional and rude and completely unapologetic when they make mistakes, which happens EVERY time I've needed to be seen by Dr Monie. EVERY appointment I've ever made (around 8 or 9) has had some sort of mistake. From confirming the wrong day and time, to losing paperwork, to billing me for more than one visit. There is always a line when I walk in the door, and while there are always between 7 and 8 people milling around at the front counter, only one is actually helping people check in. No eye contact, no friendly greeting, and just general rudeness. I have shown up for appointments and then been told that I never made one, even after playing the confirmation voice mail on speaker for the receptionist to hear. When setting up other appointments at the back desk, the "head" administrator is rude and speaks in a voice loud enough for the entire waiting room to hear. The last time I asked her to please keep her voice down when going over my personal information, she comically and sarcastically started a hissing whisper, making very clear that she was annoyed with being called out. When following up on referrals and other paperwork that needed to be forwarded to other specialists I've been told, and I quote, "I'll get to it when I get to it, you aren't the only patient, you know."---this after waiting A WEEK for paperwork to be submitted to my insurance company. There have been other instances when I've brought mistakes to their attention and I've been treated to a loud sigh and an eye roll. At one point I called the general administrator for Kadlec at large and while she took care of my problem and addressed it with the staff, the next time I went in, I was pulled aside by the woman who had given me such trouble and told "Thanks a lot for telling on me, it must be nice to have such free time on your hands." I'd recommend a private practice over this one. Which is a shame, because Dr Monie is genuinely good.

    Chavla Naeem T MD - physicians - Updated June 2026

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