Though we've never received bad service, the 1* is because of no lab work. Today 11/25, we went for…read moreour annual lab work and they decided to be closed. 2 years ago they opened 30 minutes late, last year the same. Because we always go as a walk-in, we were able to go to another lab. But the people standing at door WITH appointments, we're screwed. We've came back to Quest as it was a convenient location, but no more. When fasting after midnight, it's nice to get in early to get lab work done. We'll drive a little further for better service!

Woman did great job she didn't hurt me getting blood test I explained how I was scared!read more

LabCorp takes way too long to process lab results. But their staff are friendly, and their centers…read moreare conveniently located.

Seems like their app is frequently broken. And now the Santa Maria/ Orcutt location is permanently…read moreclosed, although their message still says open.

Use at your own risk! This is now owned by Labcorp. They poked my three year old for blood and then…read moremishandled it and were unable to complete the blood tests we needed. They assured me at the office they wouldn't charge me for this. I've been hounded by collection calls since, by oversees agents after finding they billed my insurance and are billing me for poor quality work they didn't even complete! Their office won't call me back and their "billing department" hung up on me. Buyer beware.

Brenda was great at Check in and during the draw. I was in at 8:19 and out by 8:30, so 11 minutes…read moretotal is amazing considering that there was 1 patient before me. The care was great especially on a patient experience perspective because well she was doing the draw. She opened up casual conversation, which kept my mind off the needle, lol. it's hard to get this type of care nowadays!

It is hard to imagine a more poorly run organization than PDL. Drawing stations are never…read moreadequately staffed, the staff turns over constantly because they cannot keep qualified phlebotomists employed, and they cannot even properly set up a website. If you try to schedule an appointment online, good luck finding the website, because not even Google can find it. Being unable to schedule an appointment, I just walked in and was quoted a wait of at least 90 minutes, and the waiting room was standing room only. The receptionist explained that there were no phlebotomists available because they were all out to lunch. This was at 10:30 a.m. Unfortunately, PDL has a virtual monopoly in Santa Barbara, so they have no competition and hence no incentive to pay even the slightest attention to patient care.

I recently had to have bloodwork twice. I went to the PDL facility at Sansum 317 Pueblo street in…read moreSanta Barbara. Each time I was taken care of within 5 minutes ( I did go mid morning once and early afternoon the 2nd time ) when it was non crowded as it tends to be in the early morning. Receptionists were professional and friendly. I was so lucky to have Marivel take my blood both times, she is a marvel with that needle ! Don't feel a thing, no prick, no sting, no bruising...Kudos to her, I don't want anyone else from now on ! I will ask for her by name in the future .

My little one has not been feeling well, we were recommended to get some labs done by his…read morepediatrician and got recommended to come here, he was extremely anxious and nervous about having his blood drawn, but Mary did such a great job she was very patient with my son explained everything along the way to ease his nerves and when everything was done he said it didn't even hurt, I really appreciate her for her patience and being so caring! She made the visit really easy and fast! Thank you Mary!

Super nice staff and usually not a long wait. They have automated the system so you can enter your…read morelegal name on an iPad and they simply ask for your id and insurance when you come in to give blood. The facility is clean and very professional team supporting the place. I've been there multiple times and always have a good experience.

Very professional and experienced. Will use again if needed. He showed up on time and went right to…read morework on inspection.

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