I don't trust a company that never advertises its prices/rates. What's the big secret? Surely they…read morecan advertise a GENERAL cost? people don't have time in a transportation situation to be playing e-mail tag back and forth when time is of the essence...

DO NOT make a reservation with this company. I made a reservation for my sister, who was flying out…read moreof YVR at 7am (we are in Abbotsford). The number on the website was not in service, but I received a text follow-up where I made the reservation. I also sent a reservation request via e-mail. Via text, I was informed of the pick-up time/date, the flat rate, and confirmed we wanted to book the shuttle. They asked for my pick up address and name to confirm my reservation, which I did. I then also verified my pick-up time and date. The next morning, no shuttle arrived. I reached out to the company multiple times and they did not respond, while my sister became more and more nervous about missing her flight. Eventually, at 4:30am, I had to spend several hours driving my sister to YVR and then had to go to work in the morning on a couple hours' sleep. I still have not heard a peep from the company. Do not rely on this company if you're in a tight spot - better to pay $150 for a cab that actually arrives than $120 for a shuttle that will ghost you when you need them. The positive reviews are short and suspicious whereas the detailed reviews are stories like mine. Scam!

After being told the 5:30 shuttle could not be held for 5 minutes since my luggage was late getting…read morein, I got to sit here for 35 minutes as we held the 7:30 shuttle for someone. Random rules for different people. This is the last time I'm giving them my money. 8:05 departure when a 7:30 was scheduled? Unacceptable. I've missed this shuttle before and caught the next one. That should have happened to the five people we waited for tonight. It's not fair to break your rules and inconvenience people when you decide it works for you. Bathrooms don't have hand soap.

There is no parking. I called the 48 hours in advance to arrange it and was told they have no…read morespace. Then the very rude phone operator essentially told me I was out of luck. NEVER EVER AGAIN. Now I am hoping I actually get refunded for my tickets. I am not sure how it takes 7-10 days to process. I would steer clear of this company. Update- they charge a $5.00 fee for the refund, that I had to request because they had no parking available.

Experiences occurred December 2023 (Bellingham Airport to SEA) and January 2024 (SEA to BLI)…read more Each trip had a different driver, both equally good. Bus arrived and departed timely, drivers carefully loaded and unloaded luggage from baggage area of coach. Drivers gave announcements along the drive. The seats were unexpectedly comfortable and the coach smelled clean. Tipped both directions. Lost one star for not having enough ride times available for the early morning December flight. We had to ride the night before and get a hotel room to accommodate the flight departure time. Hopefully this has improved. I'd be willing to pay a little more for "off" hours to help compensate for lower ridership, as it would likely still be cheaper than having to get a hotel room. Overall: a good experience. I've already recommended this airport to airport service to others and I plan to utilize again with future needs.

I used the Bellair Airporter Shuttle this morning from the Stanwood Chevron to SEA. Fabulous…read moreservice. Clean, comfortable, reliable, courteous. Highly recommend.

We booked the taxi online. for 6:15, we walked out to the cab at 6:16 and we were berated by the…read moredriver - who at first refused to drive us! His behaviour was ridiculous. Never using them again.

They got the pickup and destination mixed up, cabi called from the destination to find out were I…read morewas he told me he would try and dispatch another cab. Called the dispatcher after another 30 minute wait was told she forgot to call me that they wouldn't pick up in Aldergrove and I would need to call a different number (that's not what the website says). Nice to know these companies are doing so well customers mean nothing to them. Don't bother, I'm not, going to use Uber from now on.

great service. mike was prompt and very personable. the trip to and from the airport was smooth…read moreand our driver (Mike) was awesome. will look them up again on my next trip to whistler.

Mike was so friendly and professional, with loads of information on the region, place to eat, good…read moreskiing, rental equipment, things to do. He went out of his way to accommodate us. With 6 passengers, 8 luggage and skis, we had plenty of space and were very comfortable. A very nice drive to Whistler!

Clean, professional, prompt, polite, on time, water and a snack provided…read more Always a great experience.

Extremely unprofessional and unreliable…read more I had a terrible experience trying to book transportation with this company. Over the course of four days, I was given four completely different SUV price quotes, each time blamed on a "system" or "technical" error. The rates changed repeatedly with no clear explanation or accountability. If a company cannot consistently generate an accurate quote, it raises serious concerns about their ability to deliver service on the day of travel. This process was disorganized, frustrating, and a complete waste of time. I ultimately cancelled the reservation and would not trust this company for any future travel. I will be advising others to avoid them as well.

They need to provide reasonable quotes if they advertise for airport ride quotes -- $595 from Birch…read moreBay to Bellingham airport. RIDICULOUS!

Fabulous experience. Prompt and kind driver. I dropped my phone in the back seat on the way out,…read morehe located it and was able to return it within minutes. We'll be riding with them again in the future.

This was the perfect option to get my mother from SeaTac Airport to Vancouver. Picked her up right…read morewhere she got her luggage and dropped her off five minutes from us. We were able to jump back on very conveniently from cruise port and head back to Seattle. Bus was clean and driver was extremely friendly. Most bad reviews tended to deal will commute time. Your on a bus that needs to make stops and stop at border....Its going to take more time than a car. This was a lifesaver.

I'm surprised how many negative reviews Quick Shuttle received on yelp. My first experience with…read moreQuick Shuttle was the most pleasant and smooth experience with a coach bus crossing the border to the states i've ever had. My friend and I used them in December to go from Vancouver to Seattle. The meeting place was across waterfront center in Vancouver but the bus didn't show up at 8:40am when the bus was scheduled to come. Instead the driver himself came over and escorted us to the bus where he parked it half a block away. He came over exactly at 8:40am as scheduled. As for the bus itself, the bus had things you'd typically see on coach busses. USB ports and wall outlets for charging things and reading lights. The seats were very comfortable with ample leg room. They were comfy as they were leather seats. You can easily recline the seats for sleeping. Nobody was behind my seat so I reclined a bit as I took a nap on the smooth bus ride. At least, smooth as you can get on a bus on the road which was a little bumpy at times. I like how the seats were not assigned and you don't have to pay extra just to sit near the front (im looking at you flixbus!) Our driver was great. I want to give a shout out to Samuel L., who was our driver for our trip. Super nice and approachable driver. He laid out the bus rules in a friendly manner and helped out as much as he could regarding the US declaration forms. On the morning the bus trip to Seattle was scheduled, I received a text message from Samuel thanking me for choosing quick shuttle and he introduced himself. He also said to bring a jacket in case the AC is too cold. We were given a tracking link to track the bus. After the bus left, we received another text message thanking us for coming and being great passengers. Samuel left his phone number and invited us to give him any feedback or any questions we may have via text. He's pretty talented as he spoke multiple languages, with english, french, spanish, and a european language i can't quite pinpoint. He was cracking a couple jokes here and there which made some of the passengers chuckle. They were mostly dad jokes lol. He even asked random people that with suitcases on the street near the bus if they were going to board to go seattle as a joke i think, haha. Samuel went above and beyond by providing US declaration forms in many different languages like Chinese and Vietnamese and was easily approachable if we needed any questions (sometimes the drivers only provide english forms) He was pretty efficient in getting the suitcases unloaded and reloaded at the border. He warned us multiple times that the US border is very strict on claiming foods and asked each passenger if they brought any food. He reminded passengers a couple times that the bus is a quiet bus and to only talk at the back part of the bus which i appreciate. Getting on the bus was smooth. You didn't need to present anything. The only thing needed to get on the bus was to verbally confirm your name and last four digits of your phone number. Samuel did a role call for all the passengers. When one passenger was almost late for the bus, he didn't just leave. He personally called the passenger to come aboard to see where he was. I wanted to tip him some cash for being a great driver but he did not accept it and said that my presence as being a pleasant passengers was enough. (He's so darn genuine!) If some passengers didn't bring a pen to fill out a declaration form, he provided a couple of pens for us to borrow. He even offered cookies and candy as a token of his appreciation for choosing quick shuttle. The bus arrived on time and made it to our destination on time, and I felt safe the entire time because our driver didn't speed and drove like a normal, sane person. I highly recommend quick shuttle at least for the trip from vancouver to seattle. If you get samuel as your driver, you're in great hands! If you don't believe me, look at the dozens of positive google reviews on quick shuttle mentioning Samuel lol. 5 huge stars out of 5 for Quick shuttle. I'd give it 6 stars if i could! Edit: I went on quick shuttle again a few days later and it was a much more standard bus ride (no free treats, text messages, or very friendly driver) but I still had a good experience on the trip to Seattle.

My elderly and vulnerable friend just used Chilliwack Taxi today (through MTS Logistics/Fraser…read moreHealth) for transportation to a medical appointment in Surrey. The driver brought her to the completely wrong address! He refused to listen to my friend when she was pointing out that the address he brought her to did not match the info they had both been given for the medical building he was supposed to take her to. Instead he took her walker out of the taxi and left this elderly person with mobility issues on the side of the road. She was left alone and terrified. She had to walk (on a hot day) to try and find the actual location of her medical appointment herself in a city she is unfamiliar with. This driver was rude, incompetent and extremely unsafe. We will follow up to ensure that Chilliwack Taxi is never used by MTS Logistics or Fraser Health ever again. I would recommend that you do not use them either as they are unreliable and do not listen to their customers.

Poor service, several times, when I call a taxi from Safeway taxi phone at Yale Road location…read more I am a senior female, when you wait with a buggy full of groceries, the driver never exited the taxi to open trunk, he probably did not have to get out of the taxi to open trunk latch. They sure expect a tip for their poor service. Do these taxi driver's not have wife's and mother's? I can't wait for Uber, and Lift, to come to Chilliwack. Until then I will just us transit.