I usually leave excellent reviews to thank companies for their great service or products, but, sadly, I can't do that this time. We rented a porta potty from Cheap Seats while waiting for a new septic tank to be installed. Unfortunately, it was an unpleasant experience for us because they were always too busy to pump it/clean it in a timely manner during the six weeks we rented it. We were told it would be cleaned weekly, and weekly cleaning is also posted on a website. They claimed to have a crazy busy schedule because it is fire season, which may be true. Regardless of their reasons, they could not provide the service for which we were paying, and it would have been better if they had just referred us to a different company. I did finally ask if they could refer us to a different company since they were so busy and since it obviously annoyed them each time we asked them to come pump/clean the rental toilet. We are happy to be renting from a different company as of today. One of the Cheap Seats owners actually cursed at me in a text because I contacted them after it had only been eight days since the toilet had been cleaned and they were only one day overdue. All of the other times we contacted her by phone or text, it ended up being about two weeks by the time they would come out, so I tried to speed up that process last time. She never apologized, but she did refund our last monthly rental payment and picked up their porta potty today. A portable toilet really does need to be pumped weekly to avoid odors. It is not fun needing a rented porta potty in the first place, and it is difficult to tolerate a smelly one. Hopefully, the second company will be able to stick to their promised weekly schedule for pumping/cleaning the portable toilet while we have it, and we won't have to beg them to do it or be treated badly. read more