Mike is a fantastic person to do business with. Lightning fast responses, arrives on time, and…read morenever haggled about the quoted price. Highly recommended for any junk removal.

I would highly recommend for using for removing a junk car. Mike was great to deal with and made…read more this an easy process.

Bald-Faced Lies (Just Another Used Car Dealer)…read more I wasted half of a day visiting Mass Auto World to see a car which had been completely misrepresented by a salesman there. Car sounded great and looked great on paper but turned out to be a beat-up rust bucket. The salesman told me before I visited that the car had no rust, when it actually had serious rust damage including frame rot. It seems that their goal is to manipulate potential customers into visiting even if that involves lying. Apparently they want bodies on the lot because some of them will bite. Of course the cost to the customer of their lies does not matter. Buyer beware. My experience is consistent with what others describe in these reviews (at least the real ones). For details, read on. I am a fan of second generation Honda CR-V's and found an interesting one (2006 Honda CR-V EX (VIN JHLRD77806C041450)) at Mass Auto World via Carfax: https://www.carfax.com/vehicle/JHLRD77806C041450 I called and spoke with a salesman who identified himself as Nick. He gained my trust by stating that he was a fellow veteran. I told Nick that I was over an hour away so needed to make sure it was a good car before I made the trip to look at it. I asked if the car had any damage other than minor scratches and dings (which would be expected on a 15-year old car). He said that it did not. I asked if the car had any rust. He said it had NO rust on the body. I specifically asked about rust underneath, and he specifically said there was NO rust. I told Nick that based on his description, I should see the car. Again, he knew I would be coming from over an hour away. After a 90 minute trip through some awful Boston traffic, I arrived at Mass Auto World. And I immediately realized that Nick had badly misrepresented the car. First, the hood of the car was deformed in a way that looked like it had been pushed in from the front and had buckled. The front of the hood on the left sat high, and the rear sat low. Recall that Nick told me there was no body damage other than minor scratches and dings. But that was trivial compared to what I found next. Continuing my walk-around, I realized that Nick had blatantly lied to me about rust on the car. First I saw that the right rear door had rust bubbling under the paint, indicating rot underneath. Then I looked under the rear of the car (see the first attached image). The rear subframe, stabilizer bar, and lower arms were badly rusted, if not rotted. The second image shows frame rot under the front of the car. And the third image shows the rotted right pinch seam (top) and a rotted unibody rail. The pinch seam was so rotted that it literally disintegrated between two of my fingers. This is particularly troubling because it indicates that soon it will be unsafe to jack up the car as specified by Honda, and soon the car will not be able to pass inspection due to loss of structural integrity (I've been there). Nick was happy to let me drive over an hour to Mass Auto World based on lies. Interestingly, he did not come out to talk with me when I arrived. He knew exactly when I would be there because I called just before I left to make sure the car was still available. And one of his coworkers walked right past me in the lot when I was the only customer there. I think that once they saw me looking under the car, they knew very well that speaking with me would not have been pleasant or profitable. I had to rearrange my entire day to make this visit happen. Even worse, it wasted over 4 hours of my time. So now comes the obligatory "We're so sorry you had a negative experience...we're trying to improve our processes...Here's a Dunkin gift car to cover your gas." I'm not interested. Instead, I would like to know from the owner: Do you employ a "reputation management" company which provides fake online reviews? Do you encourage your employees or anyone else to post fake reviews? Have you ever responded to a fake review as if it was real?

If I could give 0 stars I would. If you want to feel respected, treated with courtesy, dealt with…read morefairly and Honestly, if you value at all your own time and peace of mind, do not do business with this company. Stay as far away from them as possible. They have the worst customer service in the history of the world. Borderline criminal practices. I echo other reviewers saying they felt treated "less than" and receiving minimal almost one word replies to inquiries, or no reply at all! They sold me a car withholding it was missing a part that caused it to immediately fail inspection, then they stalled for the duration of the warranty to do the quick fix, then 30 days after the easy fix the car majorly failed in relation to that part and they kept the car for 5 weeks. The Lemon Law didn't work b/c technically the problem happened 1 day after the 90 day warranty period, but had they not deliberately delayed for the initial 60 days, the failure would have been within warranty period. And then they lied under oath during arbitration. There are no words to describe how base their people skills and values are. One cannot fathom a company in this transparent day and age operating so conspicuously poorly and staying in business! Do yourself a favor, go next door to McLaughlin Cheverolet, they are really nice people!! Or literally shop anywhere but w this company.

Great experience! I bought 3 cars from them in the last few years…read more Reliable dealership, Good cars and excellent customer support. I highly recommend them.

The inventory here is junk that they shine up with the basic cleaner. Didn't get my $200 deposit…read moreback

I needed tow today. Dave responded quickly to my email and arrived in 45 minutes. He was also…read moreprofessional and friendly. He also sent a picture of the car when he arrived at the garage.

From the owner: We pay cash for junk and unwanted vehicles We come to you at…read moreyour convenience We also do local towing and transport at reasonable rates.. Cashforclunkers junk car removal junk my car junk car Boston junk car buyers free junk car removal scrap cars wanted

This place is deceiving and will manipulate you and make you feel comfortable and then act shocked…read morewhen the car you want to buy doesn't pas inspection!! My mom originally came to CarBidz alone and checked out some cars until she found one she loved so I returned with her since it's a 45 minute drive we want to make sure she liked what she saw online before I tagged along to make sure she was taken advantage of. Well I'm glad I came because she was looking at a 2010 Mazda with 121,000 which apparently will pass inspection if you take it to a shop the owner knows!! Well I asked to take it to a local shop which uses Massachusetts equipment and charges the same price as every legit place does unlike Paul McDermott who suggested we pay a shop he knows $20 bucks and it will totally pass. Well I took it to O'Brien car care who did not pass it and suggested not to buy it because there was so many hidden problems like someone had cleared the check engine light but never fixed the problem and yes you can read that. Bobby at O'Brien car care said he would not buy it because all the problems and the smoke filled cabin air filter with a air freshener someone had stuffed in there to mask the smell. I returned to CarBidz and Paul acted as if he had never heard of the codes and has never seen something pass in the last 35 years and was shocked and just laughed in my face about me paying $55 dollars because now he can fix it on his own and he doesn't have to pay the fees. This guy is a crook and he knows it and is out for the quick buck and didn't care they my 67 year old mom was gonna buy a car that was gonna fail inspection who has COPD but a car with old smoke but hidden... you have been warned.

Great customer service. Paul is very communicative and didn't make any attempt to pressure or…read moreconvince me into a sale. Cars seem to be good quality and at good prices. I'll be looking here next time I'm in the market for a used car.

The way car buying should be! I saw Jahir Polo in Norwood, MA for a car I purchased this past…read moreAugust. I had been browsing online for a few weeks and found the best option from CarMax (sent from another state for a reasonable price). I chose CarMax because I heard a good review as CarMax for a company from someone else. I found a car I was looking for which was 1) an older model 2) less mileage 3) a price I could afford 4) given a decent price to trade in for my then current car. I still love my new car now!! It's hybrid/electric and had definitely been taken care of previously. I feel I did not get as much for the car I traded in however it was old and had a lot of miles on it. It was nice I arrived for the test drive, spoke with Jahir about this process, and easily found myself a great deal. I hope to have this car as long as I can and will return as a customer if I can!

Update: After submitting formal reports and escalating my concerns through the appropriate…read morechannels, CarMax ultimately agreed to cover the related expenses. While I appreciate the resolution, this experience reinforced the importance of due diligence and proactive self-advocacy when making such a significant financial investment. I strongly encourage all buyers to thoroughly review their purchase, document any concerns, and file reports with the appropriate departments as needed. Do not hesitate to advocate for yourself and your finances--vehicles are expensive assets, and consumers should not be unfairly burdened with costly issues immediately after purchase. For prospective buyers, especially those who may not have extensive knowledge about vehicles, I recommend obtaining a second opinion. Even if it costs an additional $200 at an independent dealership or mechanic, having a comprehensive inspection completed within the dealership's return window or warranty period can help prevent long-term financial strain. Lastly, I encourage customers to post updates to their reviews. Sharing outcomes--both challenges and resolutions--supports transparency and helps other consumers make informed decisions when purchasing from CarMax or any dealership.

I am a very satisfied man for this is my second time using Chamo towing and I must say it has been…read morea pleasant experience, they have straight forward, professional, and very reliable. I recommend this company to anyone that requires assistance with removing/junk ing their cars or Towing. Thank you Guys God Bless

My car had sudden engine problem, not safe to drive. I…read morecalled a few towing companies, some with good pricing, but I had to wait for a long time (like the next day). some was rude/ expensive (we charge xxx cash, make a decision quickly!...) Chamo is lower on the list by google, but the phone call was friendly, and the charge was very reasonable (as compared with all others I have contacted), and they came exactly on time (30min). Lastly, the driver was careful with my car, delivered it to the dealership I asked for. Now it's fixed and I am happy. Hope you don't ever have to use a towing truck, but if you do, I recommend this one!

Working with Terry to purchase my dream car couldn't have been any easier. I appreciate all that…read morehe did to make this happen. He streamlined the process and took all the frustration out of car buying. Highly recommeded.

From the owner: simplecarbuy.com / Terry Hanley Services offers car-buying consultants, car finders, negotiator…read morefor car. car leased services, car appraisal services, pre owned or new process We partner with you to provide a stress free automotive purchase experience. We leverage knowledge and integrity coupled with extensive negotiation skills to acquire the vehicle of your choice with maximum savings ! Guaranteed a Great Experience !!