boat trailer blew a bearing just over the 471 bridge. I called they came within 15-20 minutes…read moresuper nice and professional.

I would give 0 stars but it won't accept that. My van broke down Sat around 11:00 pm -ish…read more Fender's was available to come right away , which was nice. I was quoted $180 for a tow to Milford. Both the owner & I ( while on the phone) checked the mileage for the quote. The guy shows up and tells me to drive my van to the tow yard because it's tall on the tow truck and there are low bridges. I was hesitant and he was insistent. He is so insistent he gets into my truck to start it to confirm I can drive it - thus making his job easier. (I called a tow truck because I was worried about damage if I continued to drive the van). I did not want to drive this van. He says it's six blocks and is insisting. I say I will follow him and off he goes to 471. Well I know that's not going to be six blocks so I u- turn. He ends up coming back and towing it. The price jumps to $240 and they tell me the tow must've been more miles- total BS, we checked that together before I agreed to the tow. They charged me more because I wanted a tow from that location rather than driving to the tow yard. Then the van which was supposed to be dropped off on Monday day does not make it to my repair guy until Tuesday night or Wednesday. The final ridiculous development occurred when Fender could not reach me for a couple hours ( I was working) and AMAZINGLY Fender called my mechanic and had the nerve to ask them to pay my tow! Are you kidding me?!? Why didn't they call my mom too!?!? This company has no sense of professionalism. This is some kinda bootleg, backwoods, operation. Dont use these people. Their bread is buttered by picking up your illegally parked car for the city of Newport and private property owners. They have no interest in helping average people by proving quality service. Avoid them.

Great service!!!! I needed to be at work, 3rd shift. Walked out my door and had a flat tire. D & R…read morewas my life saver!!! Responsible price. Nice person.

From the owner: We tow vehicles an we are also offer auto repair we strive to beat any of our competitors prices on…read moreeverything we do we strive to make our customers happy in a timely manner

wonderful service. communication was fantastic from pickup…read moreto drop off. payment was very easy.

The Ramirez towing, came out today , and pulled my class a Camelot Monaco 38' motor home. Out of…read morethe mud, I was at an Rv park in Butler Ohio, that got flooded, I tried to move my Rv, and it sunk in the mud. The dater, son team , was successful in freeing my Rv. They are an unbelievable team, my batteries were dead they jumped it got it started. Also after they were done , the Rv stoped running, I called them. And they came back and helped me . I highly recommend recommended this team. They are very helpful. And they are very proficient. in there work. I'm completely satisfied with the job they did. Thank you again to the Ramirez team

Well my car got repoed again...different driver this time but same company, let me clean my car out…read moreagain. I do feel bad that they deal with these Karen's who talk bad on a yelp page cause they don't know how to drive lol yeah that's you Karen, can't post your own profile pic cause it doesn't fit?

From the owner: Twisted Towing and Recovery is a towing services provider dedicated to offering reliable and…read moreefficient roadside assistance and vehicle recovery solutions.

Great service and prices. Timely repairs and good communication throughout the process. Love having…read morethese guys nearby!

Trusted service have used them for many years, my go to when I have car problems!! They are…read morethroughout, reasonab priced

Great service, really appreciate all of the help, and fair pricing and honest peopleread more

Review preview: if you get your car towed, you want to be towed by these guys…read more So, who likes going to the impound lot? Well, not me! Who reviews an impound lot? Apparently, me! I just wanted to give a little shout out to Jess'n'sons: I was actually helping a friend out of town on vacation after their car was towed from the street. The situation was pretty lame: there was 24 hours 'no parking' notice for a public service, our friends were out of town already - and, as most impound lots are - there's a daily charge once your towed. We arrived to pick up the car, and it was a little difficult to find the office at first, but once I found it, the staff was friendly. They were kind amidst the frustrating circumstance, and even knocked a little off the bill of keeping the car because of the situation. Cool. So, again - if you're going to be impounded for a silly ticket, these are your guys.

Needed a tow on a Saturday and they were able To help and do…read moreit very fast....only had to wait 30 min

Met with the Gentleman that runs the Dawson Avenue facility when I went to clean out my wrecked…read morecar. He made an otherwise not so good day a little bit better. What a great upbeat guy Thanks for the cheery words and laughs

I called for a tow and 30 minutes later CJ showed up. CJ is a total professional. He was…read moreextremely knowledgeable and skillful. He worked fast but also took the time to prevent further damage. The entire experience from talking on the phone with dispatch to the recovery and payment was easy and very painless. I wish every business was as Professional as Smith's Towing. I will be using Smith's again. 5 Star's.

A $337.30 tone deaf and upsetting experience this morning, for a 5 mile tow. Sherry is racist,…read moreprice gauges, and makes up payment policies. Maddie does not know her job and simply offers a fake apology. The operator last night was threatening, rude, a liar, and dismissive. $95.00 admin fee, $242.00 tow from Florence to Erlanger, and a 5% processing fee (even though some was paid in cash). The operator towed from a parking lot last night at 1am. While towing, an employee that was parked in an incorrect spot, the operator was threatening, rude, and dismissive. The operator while carrying a gun on his side talked down to an employee who was just trying to gather information and process what was happening. When asking basis questions of how much, where to go, and when can I come pick it up, the operator made comments like, "Get away from the car or I have the right to defend myself." "And this car is mine, until you pay for it." Told the employee it would be $100. Call the customer service this morning and Maddie answers the phone. She does not know what she is allowed and not allowed to do, when offering payment suggestions. Apologies for the operator but is unwilling to discount the outrageous amount of money to compensate for the operator's rudeness. Lastly would not provide the name of the operator to report him for threatening behavior with a firearm. After dealing with an operator and customer service representative, Sherry spoke as the manager on-site to see if grace could be given for the situation at hand. Her idea of grace is waiving a storage fee (the vehicle was there for less than 6 hours) and allowing someone other than the owner of the vehicle to make a payment. She threatens to charge storage if we cannot pay in full today, does not apologize for her operator's behavior, and falsely claims the owner of the vehicle is the only person that can pay for discharging the vehicle, with the owner there giving consent. It is upsetting when you have your car towed for something you know you did wrong. However, Smith Towing had the option to be transparent, polite, knowledgeable, and customer friendly and choose to do the opposite of all 4 qualities. I will be calling the police to ensure all the operators have concealed carry permits and I will be suggesting Jabil/Crane use a different tow truck company in the future. Do not provide this company with another opportunity to treat people's car like a ransom.