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    Cheapest Auto Insurance

    5.0 (1 review)
    Closed 10:00 am - 2:00 pm

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    Car and truck insurance

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    Smart Autocare - What is covered under this so called warranty

    Smart Autocare

    (237 reviews)

    Can I give this company a 0 STAR? I took my car in because the check engine light came on and it…read morewas smoking -- clearly something serious. Instead of focusing on helping resolve the issue, it felt like Smart Auto Care was looking for the smallest possible reason to deny my claim. From the beginning, the process felt more like an investigation against me than support for a paying customer. Rather than trying to work toward a solution, they seemed focused on technicalities and fine print. In the end, my claim was denied, and I was left dealing with a major repair on my own. When you're already stressed about car trouble, the last thing you need is to feel like the company is working against you. Based on my experience, I wouldn't recommend Smart Auto Care. Make sure you read every detail of your contract and don't expect them to give you the benefit of the doubt. I tried to find a solution and find the middle ground but they are not willing to work something out! DO NOT ASSOCIATE WITH THIS COMPANY!!!!

    The good: - They did cover a few things they were supposed…read moreto after some hounding from the mechanics. The bad (an abbreviated list): - When we really needed it for a failed engine still in the warranty period and mileage, the claim was denied because the head gasket developed a small leak that ruined the engine over time, and it wasn't a "lubricated engine part" that failed. Also because the mechanics, after months of waiting, installed the engine before the warranty company rendered a final verdict (which was going to be a no anyway), they also denied the claim on the basis of "breach of contract." - They make up their own numbers and decide what they will theoretically compensate based on those arbitrary and fictional numbers. The actual cost of the repair(s) is irrelevant. - They are absolutely awful for the people who have to actually call them (the mechanics), earning a "worst warranty company I have ever had to deal with in my years as a mechanic" comment from one of them. *Hours* on hold, no responses, etc. - They constantly move the goalposts for what is needed for proof of damage and repair. Can't just send photos, they'll probably have to fly an inpector in so their denial is even more expensive for the vict--er--customer. - They charge you for the work they require in order to determine if they will cover the repair, meaning when they say no it will cost you additional hundreds or thousands of dollars (thousands in our case). It would have saved us a lot of money not to file the claim on our engine when it went out. - They drag their feet and waste hours and hours of the time of the people who have the unfortunate obligation of dealing with them. - Because they are so slow and terrible to deal with, days' worth of repair turns into weeks, and weeks' worth of repair turns into months. If you have a personal fleet, and all the time in the world, maybe that wouldn't bother you. - Their interest is not in customer care in the slightest, but entirely in maximizing profits. Ethics don't exist. They're actively looking for any reason to deny claims, especially if they've paid anything holding up their end of the deal in the past. - They habitually say they will cover this or that, and then go back and change their mind. They did this multiple times across different repairs and claims. - In the end, this warranty cost us more than it was worth, and that was even after they covered some of the smaller repairs. I could go on with further issues, but this short list should explain it well enough to make the point. - In summary: Just burn a pile of money instead of giving it to this "business." At least that is kind of fun to watch, and you're not helping scammers operating under the guise of legitimacy.

    Thumann Agency - Dallas Insurance Agency Team

    Thumann Agency

    (10 reviews)

    North Dallas

    The agents at Thumann Agency specially Nida Pasha and Desni Cox are two of the best insurance…read moreagents I have ever worked with. They understand our insurance requirements and are always happy to answer all my questions including the complicated ones. They are forbearing of the pressure I put upon them whenever I am in need of quick response. The types of insurance coverages we purchased from Thumann Agency are general liability, workers comp, business insurance i.e. coverage for contents of warehouse, commercial and personal auto, renters and home. These agents are more than happy to shop around for us.

    We have been with the Thumann Agency for years and we have never been disappointed with their…read morecustomer service. In an era that seems to be void of customer service, their team goes above and beyond, every single day for every single client. We have never asked them to review our policies for better rates, they just do it. They heard what we were paying for a life insurance policy we had through our financial advisor, they said "let's see if we can do better". My husband is 64 and insanely healthy, but we were still skeptical, but they cut our rate over 60%!!! They look for the best rates and know their clients well enough to know what they can look for, like good student rewards, home upgrades, etc. If Thumann isn't your agent for home, car, business, and life insurance, you're missing out! Dennis & Kris Smith

    Cheapest Auto Insurance - autoinsurance - Updated July 2026

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