I've worked with Jason, at "The Phoenix Insurance" for many years. I started out with a motorcycle…read morepolicy and soon after switched both my homeowner and auto policies over to him. Can't say enough good things about both Jason and "The Phoenix Insurance." Very professional, and he's always gone the extra mile for me to find the best possible coverage with the best possible rates. Highly recommend that you give him the opportunity to earn your business.

Horrible service. These people will not work without getting confidential documents from your other…read morecarriers and are extremely rude. They likely don't get reviews from people who don't write a policy with them. Don't bother reaching out to them.

Great place to work and I love the people. Always willing to help and taught me what I needed to…read morestructure my financial health.

I tried to cash in the cash value for my Whole Life/extended Term life insurance last week. I…read morefilled up the documents they sent me for Surrendering Policy. I've filled it up and requested for EFT but they mailed the check instead which would take 3 weeks to get to me. I'm very disappointed on their communication process or method. They didn't reach out & communicate to me about their decision to mail the check instead. I suggest to find a different insurance company to purchase for your needs.

NEGATIVE STARS!!!…read more Let's just say this if you don't go to the doctor often and I guess this place would be ok, and for what they charge you sure why not... But if you do go to the doctor often then this is the worst insurance coverage you can get! First thing when going to any hospital that they state you can go to for coverage and when you give them your medical identification card and the hospital states they never heard of this insurance or coverage there is a reason, simply because for what you pay they don't cover anything, oh I'm sorry I stand corrected they cover some cost like pennies. I know healthcare is screwed up rite now but seriously it is like they cover maybe less then 20% of your medical bill literally, standard check up just to go in is $50 & I understand yeah that is a little high when some offer $5, $10, $15, $25, but when paying the copay usually the other portion is covered, not here, you pay $50 and then you pay for what ever it is you went in for, labs, physical check up, prenatal vitamins, pregnancy check ups, everything comes out of your pocket, oh oh sorry they will cover if you spend the night at the hospital but only up to $1500 depending on the issue. So let's see what they pay for then...hmmm seemed like nothing, if there is medication you need guess how much they cover nothing oh wait wait yeah nothing.. so if an ointment is $9 and insurance covers .0000012 or less you still pay $9 When you call any of the reps there all seem like they don't want to talk to you nor care about your situation. Which I can see but if your are a reparable business don't you think you would care about your customers well being or health after all you know it is a health coverage Ok for the most part temp agencies offer this plan which they should tell you from the get go it is better to get insurance through health net or blue shield or even Kaiser, so beware of the insurance that temp agencies offer you they are not the best plans and pretty much do not cover anything. service - super negative stars, hold time is 20+mins just from them to give you that stellar I don't want to help you feel because I'm watching oprah online and your bothering me..

If this is the same life insurance co. that is also part of Allstate , I give it negative stars. My…read morehusband passed away last November and had a policy thru his work place . I have yet to see the benefits i'm due. They are a mutimillion dollar company , so a years salary should not break the bank

I cannot recommend Christina Hargrove enough at Jennifer Wilcox State Farm office. I moved here…read morefrom out of state and had wonderful insurance agents through Allstate in my hometown. When I moved to Dallas I used Allstate again and had terrible customer service and their rates were so high! I reached out to Jennifer Wilcox's office and met Christina. From day one she has been amazing. She was able to get me lower rates right away with better coverage. In addition to better pricing she really cares about my business, my life changes and has outstanding customer service. She also checks in with me often and is always keeping me apprised of new offers and/or ways to save money and get better coverage. Four years later Christina and I are still working together and it feels like having a trusted friend. If you want to feel good about doing business with a reliable and friendly agent --I highly recommend using Christina.

No one wants to have an insurance claim. It's not fun, but having a good agent partner makes it a…read morelittle less painful. Christina @ Jennifer Wilcox saved the day -- and probably my business with her take charge effort to resolve what had been an especially frustrating experience with the Claim Specialist. It's not easy for an Agent's office to be put in the middle when a claim process goes south and Christina handled mine like a champ and even when I lost my cool... she didn't. I really appreciate the work she did on my behalf.

I reached out to Lakewood Insurance for help with getting quotes for both auto and homeowners…read moreinsurance. Louis was attentive to my needs (I wanted to ensure the companies I worked with had AM Best ratings) and secured several quotes for me. This saved me so much time! (Isn't it amazingly tedious securing your own insurance quotes?) I recommend working with Lakewood Insurance for all your insurance needs.

I have had car insurance from Louis at Lakewood Insurance for about 7 years. Not only is it…read moreaffordable, but he will periodically check around for me to see if he can get a better price for me with another company. That's the best part about having an independent agent, because he works with so many companies. Last year, he suggested I switch to Progressive, which was going to be a bit cheaper, so I did. He also specializes in motorcycle/scooter insurance, and everyone I know with one of those uses him. He's a really nice guy, to boot, and I'll often stop by and just hang out for a little bit and we laugh at LOLcats and stupid jokes. It's like the Lakewood version of Floyd's Barbershop from "The Andy Griffith Show," but he's not creepy like Floyd. He'll let you bring your dog in to visit, too!

The agents at Thumann Agency specially Nida Pasha and Desni Cox are two of the best insurance…read moreagents I have ever worked with. They understand our insurance requirements and are always happy to answer all my questions including the complicated ones. They are forbearing of the pressure I put upon them whenever I am in need of quick response. The types of insurance coverages we purchased from Thumann Agency are general liability, workers comp, business insurance i.e. coverage for contents of warehouse, commercial and personal auto, renters and home. These agents are more than happy to shop around for us.

We have been with the Thumann Agency for years and we have never been disappointed with their…read morecustomer service. In an era that seems to be void of customer service, their team goes above and beyond, every single day for every single client. We have never asked them to review our policies for better rates, they just do it. They heard what we were paying for a life insurance policy we had through our financial advisor, they said "let's see if we can do better". My husband is 64 and insanely healthy, but we were still skeptical, but they cut our rate over 60%!!! They look for the best rates and know their clients well enough to know what they can look for, like good student rewards, home upgrades, etc. If Thumann isn't your agent for home, car, business, and life insurance, you're missing out! Dennis & Kris Smith

This is the second year I have worked with Andrew Spraberry at Royalty Insurance Company, and once…read moreagain he went above and beyond. Andrew researched multiple top-rated AAA insurance companies to find the most reasonable pricing for all of my insurance needs, including my primary home, two rental properties, car, pickup, and travel trailer. By working with Andrew, I saved approximately $3,000 in 2024 and $1,017 in 2025. He has a professional yet comfortable approach and took the time to clearly explain my insurance options in detail. His recommendations allowed me to secure the maximum amount of coverage at the best possible cost among the insurance companies I was able to choose from. I highly recommend Andrew and Royalty Insurance Company to anyone looking for knowledgeable, trustworthy, and cost-effective insurance services.

Worked with Bradley and could not be happier with experience. Just wished they could support…read moreoutside Texas!