Honestly in 2024, there should be a no star option. Don't fall for Sh1#O air's "cheap" prices. Get a real human agent instead. I learned the hard way. Once you have entered your card number, expect a call from them asking you to pay for "seats." They are super vague and when you ask them what they really want, they might get offended. Get to the airport and if you are asked to pay for seats, then do it there. If you choose to use these snakes, make sure you pay for nothing else but the flight. I paid for a flight and in less than an hour, I had to desperately modify- not cancel (yet). I was told I could modify but use the same airline and pay a whopping $100+ per passenger (4 passengers). Eventually, I just settled on canceling the entire trip. They initially wanted to charge $200, but they gave me a "discount" and I paid $100 to cancel a trip that I had paid for an hour ago. Interestingly, the actual airline told me that since it was less than 24 hours and the trip was more than 7 days away, it was free cancellation. Unfortunately, I couldn't cancel with the airline because you pay ScamOair directly and then they pay the airlines their cut- with their own credit card. I guess. The airline told me it was a different card on my account. Here's my verdict, RipOff air located on a remote island- not in the US - is not the place to go. You can use their website to check flight availabilities and things like that. Give them absolutely nothing. read more

I will never use this travel agency! BEWARE OF LIARS! tried to use my travel credit to book a flight, the travel agent said the West jet airline applied $275 fee for rebooking. The supervisor refused to talk to me. When I called Westjet, they do not charge any rebooking. So many hidden charges came many days after I initially booked my flight. read more

CheapOair - BEWARE DO NOT CALL THE TOLL FREE NUMBER! It is not a toll free number. I was billed 80 cents per minute! - Travel Services Near Me - London, XGL

Poor customer service. They advertise ROUTES car rental service. A company that didn't show up to the car rental service area to shuttle me to where they actually exist which is not in the same area. I was forced to rent a car from one of the other rental companies that morning. When I asked for a reimbursement I was made to produce my iphone log of the ten minute phone call I made to ROUTES. After being asked the third time for the same request it was clear Cheap O Air had no intentions of reimbursing me. Terrible customer service. I run a business and we would never endorse a service company as poor as ROUTES. And when a customer is dissatisfied, we make it right for them. $150 cost them a future customer.....forever! read more

Bought 2 volarís tickets from LAX to Zacatecas, paid $ 468- x 1 and $983.- for the second one ( like I am going to Peru or Spain) for 2 hours and 30 minutes that they even charge you for water HORRIBLE!!) Anyways when getting to airport they charged. Us anothe $42./ encause it was not in the ticket by CheapOair Who they ask for passport when booking and they perfectly know whe are USA citizens??? Could you imaging if the USA will charge our Mexican brothers for s$42.- for non residents to come to the USA?? read more

Worst experience ever! Had a cancelled flight and they didn't give a full refund. Booked with Frontier which was also mistake. I would avoid both. read more

Just bought tickets and feel totally scammed. The website was glitching and not letting us move from the seat selection to payment details so after 15 minutes of trying different things I got on my phone and downloaded their app. Went through the app, found the same flights and went to purchase the tickets....... Flight Confirmation 87183795 in case CHEAT-0 decides to do anything about this and at least attempt some customer service. Big Banner with PRICE GUARANTEE along the top of the screen as it's processing the order. Then it cancels the flights, all of which showed that they were about 1/2 full, and resets for $140 more than the original price with e different plane or two. It won't let us select seats until we pay and so after paying an additional $140 for the almost exact same flight times on the same dates, we are given the option for seat selection at minimum $9.95/person/seat PER FLIGHT! What is going on!!! When I call a representative the next day, they tell me not to worry because I can just wait to make sure that my Wife and 7 year old son get to sit next to each other while checking in for the flight and that will save me $80. And she assures me that they will make sure that a parent/child sit together... am I supposed to believe that? After that, she proceeds to try and sell me on baggage protection for an extra almost $30. So to recap, a $1326 flight is magically changed to a $1466 flight with an additional $110 being asked for in seats and baggage protection. $250 added after hitting the book now button and no one able to give me ANY customer service! I had to ask a chat bot 3 times to get a damn number to call to speak with an actual person. I hope I never use this service again. I would expect that instead of offering to CHARGE me for baggage protection, they would offer that as at least a little lube while bending me over a barrel. Ridiculous. Supposedly I'll get a call from someone who has some decision making ability to "review" the whole process but I am not hopeful. OH, and we bought the extra protection and the additional packages to try and avoid any of the BS...All the fees with none of the customer service. CHEAT-O AIR DOESN'T CARE. read more

Warning!!! If you want to select your seat in a timely manor, DON'T use cheapoair..... I usually use kiwi, however, I thought that I would try cheapoair. WOW!!! what a mistake. I was not able to select my seat assignments or make baggage arrangements. Unfortunately, after I had paid for my ticket, I was instructed to wait until 7 days prior of departure and read more

My personal experience with this company after several purchases is that the company is a scam and completely untrustworthy. Their products don't align with what they promise, and they're definitely not suited for the Canadian lifestyle. I won't purchase anymore and do not recommend to anyone. They receive their money right away but it takes months if they refund. (I haven't received $1600 since April 2024 and now end of May 2024 read more

Terrible and bad airline booking service took my money and refused to edit a single letter on name on my ticket and instewd cancelled my flight and claim they Witt refund my ticket. Please do not book with them!!!!!!!!! read more

Worst customer service. Vietman Airlines cancel flight.no help to rebook.Stuck in Laos,trying to get back to San Francisco. Worst customer service. Don't use. read more

I booked a ticket for my mom to Australia and asked the agent multiple times if it was just the passport and ID cards the documents she needed at the airport and she said yes the whole time and my mom goes to the airport and finds out she needs an Australian visa as well. I call CheapOair talk to a manger and tell them everything and they tell me yes thats not on us you are supposed to know that and that they read a disclaimer about it to me Without any acknowledgement of how ridiculous it is that their live agent who deals with airline tickets and all can't confirm the right things for me. Luckily my brother was able to work with a very nice staff at the airport who took care of the problem for my mom and was able to get her on her flight on time. The cheapo air manager calls me 6 hours later to check on what happened. read more

Never Never use cheapoair, I called yesyerday to add a hotel to my trip. I was told by some guy in an Indian accent I would be charged $140 now and pay the rest when I get to the hotel....I looked and an additional $264 was charged to my card and nobody could help me. I had to call my bank. These guys are scammers!!!! read more

If I could put zero Stars I would. The flight was supposed to be 651.00 and some change. Total after I looked at my bank statement was 981. 00. Double charges along with their sister company adding another charge of from united.com. well within 24 hours try to do a refund and only getting 800 back charging $80 per person to refund. So if you think you're getting a good deal being $100 is cheaper than any other booking think twice, there are many more extra charges on top of that $100 cheaper turns out it's more than a hundred to book through them customer service is horrible. read more

CheapOair - United.com we never authorized this. - Travel Services Near Me - London, XGL

If there were a zero, I would give it. What a scam. I had to cancel a flight due to the Covid travel ban and it expires the end of this year. Ha! Good luck redeeming it! I bought a round trip ticket for $242. Found a ticket for the same flight pattern for $258. So one would think that you are then paying the difference between the two. OHHHH NO! They come back and tell me it's $180 more! Wait, WHAT? Why? Oh, bc we don't show that price available. Ummm, it's on your website, currently, right now. Well, you booked a standard flight and this is economy. We can't downgrade. I told them I always book economy and that STANDARD is included at ZERO cost. Says so right on the website. Mind you, you have to go through them. No way you can do it on like and put your booking number in. On top of it, if you want the refund, by the time they charge you this fee and that fee, you don't even get any $ back. $242 out the window! read more

The worst experience and customer service. Charged us twice for a flight, and when we tried to cancel the flights, they said they would but did not. So ended up with a big credit card bill we had to dispute via our bank. Would never use this company again, and they should probably not be in business read more

Yesterday a purchase my tickets to Colombia, once I booked my trip, I started to received notifications with lower prices for the same flight and date, plus my Promotion Code was not included. I feel robbed and mocked. read more

SCAM! They changed my flight schedule and then refused to do a refund. I know I can hire an attorney to go to court but it's more cost than it's worth. Now I have to work with my credit card company to bounce the transaction. DO NOT USE THIS SCAM COMPANY! read more

I travel extensively. I'm very familiar with booking sites, this place is a SCAM. I booked my flights accurately. After paying I noticed the return date has been changed. After an hour with a customer rep attempting to charge me $112 to cancel this erroneous reservation, they agreed to a "full refund" with a $50 service fee." Only after additional aggravation and time I was able to have that fee reversed also. You have choices, don't choose this place. read more

I will never use them again. Still wait 1 month after my trip to receive my refund for the rental car. Too many hoops & too long of a wait. Still haven't received my refund!!! I was told 10-14 days after that time frame I was told 48 hours... now 72 hours. This company has horrible customer service representatives, horrible turn around time for refunds and too much lies...never use this company or site. Monday i contact the BBB & the state Bar. Eff...Cheapoair read more

Please be aware. They'll do their best to rob you. I had to make charges on my reservation. First, i had to wait over an hour to speak to someone. The representative told me there'll be $140 fare dfference fee. I checked online and there was no difference in fare. read more

Use another site. I spelled my name correctly when booking, but it came back with an extra "s." They charged me $10 for the change, but also an extra $366.20 just because... Then they start calling and apologizing but misrepresent how long it will take to get the refund. Scammy vibes. Do yourself a favor and book directly with the airline. This was a cheap flight, so it's not the end of the world, but I will never book with them again. read more

DO NOT USE THIS BOOKING SITE!!! Please book directly through the airline. My son bought a domestic airline ticket and tries to cancel within 3 hours of booking - not even 24 hours. It took forever!!! You have to go through many departments. First you are on hold. Then you talk to someone then when you thought your cancellation is done you would get transferred to another person. It is so difficult to understand them too - not even their name. My son also booked car rental as a package so it is another nightmare. CheapOair do not cancel everything for you as a package. You have to cancel each item (hotel, car rental, flight) separately with different people. Know that even within 24 hours, you do not get all of your money back. They will charge you for booking fees. Stay away!!!! read more

Scam. They charged my credit card twice. They didn't give enough transit time at the airport when returning from an international trip and had a connecting domestic flight at DSW. No mention anywhere that passenger is responsible to transfer their luggage on their own. Was stranded at the DSW for 9 hours after 30 hours of international travel because of CheapOair. read more

The worse mindless: should-ve researched first, thing I have done in my last 5 years. Should've just booked with the airline directly, or went with a MORE REPUTABLE travel agency/online agency. The double Cancellation charge is without absurd and scam-ish beyond belief. But again, they're scamming, so of course, when we don't do our thorough, better yet, moderate, research on how we want to give our money, the scammers are going to enjoy and take advantage of us not doing that, gladly. read more

Just say no ! It was recomended by a friend, I should have Known better, when its too good to be true, it usually is. 1) cancellation is not free in the first 24 hours, just not happening, under any circumstance. Refused to refund my 2k for a 5 day hotel stay, chosen a hotel that was too far from the city center, made 3 phone calls, put on hold for over 45 minutes first 2 times , then callled back 3 days later to reiterate that the hotel will not return my money under any circumstance, no penalties, just no refund. 2)The car we rented did not go through, because I used a bank card rather than a credit card, charged a cancellation fee for a transaction that did not go through. 3) On reviewing itniary, our return was 2 hours north of our car, called to remedy that, up charge $600.00. I was furious and offered a $50 dollar discount. So $ 500.00 to land in EWR instead of JFK. Miss Expedia, will never stray again. Worst experience ever ! Randa Foda MD read more

We booked and paid $303 for a flight from Louisville KY to Richmond VA on 3/21. Immediately after the 24-hour refund period, we received an email stating CheapOAir could not honor the $303 ticket price (that we already paid) and our new ticket price would be well over $700. That's more than double what we purchased and paid online. When we called, they said that it's all in the fine print and no refunds are given. So basically, CheapOAir is offering FAKE extremely low fares, taking payments for the fares, waiting until after your 24 hour full refund period, then emailing that they can't honor the fare purchased and we would have to pay the $700+. Clearly a SCAM. Most people will go ahead and pay the additional ticket cost since their initial money is tied up with them and non-refundable. Additionally, customer service is outsourced and you will be unable to understand what they are saying, adding to the frustration. SCAM SCAM SCAM - DON'T EVER DO BUSINESS WITH CHEAPOAIR!!!!! read more

Do not book with Cheapoair! They schedule flights with such tight connections that you risk missing your next flight. If you try to make changes, they may attempt to send you to collections for those changes. There are countless horror stories online about this company taking advantage of people! read more

Check 10 times your booking before pay. They change it for sure. Then they charge huge amount of money to change every thing. On top of their page they mention "CANCELATION BY FEE" not free and before that they mentioned 24 hours. I bet most of the people think the cancelation in 24 hours is free. But they charge $300. read more

Three months ago, I purchased two return flights from Louisiana to San Juan, Porto Rico. Within an hour of making a payment for 2 flights, we started receiving calls from the company urging us to pay an additional $78+ for protection against potential changes. We declined, but CheapOair still charged the amount to our credit card without authorization. We had to dispute the charge with our bank to get our money back. Later, CheapOair altered the departure time and return date of our flights. When I contacted them to restore the original schedule, they were unable to adjust the return date. Instead, we were charged a shocking $852 for the changes and cut our stay by 2 days. As a result, the total cost for our tickets far exceeded what we would have paid with Skyscanner. This experience has been extremely frustrating, and I feel compelled to shed light on what I see as deceptive practices by CheapOair. Charging unauthorized fees and exorbitant amounts for changes that were not initiated by the customer is unacceptable. I will never use CheapOair again and strongly caution others to think twice before booking with them least they are willing to fall victims to such dishonest practices. read more

Be cautious if you're considering buying airline tickets from CheapAir.com. They charged me a $75 fee for canceling my ticket within 24 hours, which I only discovered after speaking with them. I've never had this issue with other websites, so it's something to keep in mind before doing business with them. read more

Terrible customer service. They made a mistake with booking our hotel as we had booked a flight/hotel package. We had booked the flight and hotel for the same day and upon further review we noticed a discrepancy between the dates. We immediately contacted customer service. They claimed that the hotel did not have any rooms available for the same date that the flight landed. I ended up calling the hotel directly and they informed me that they had many rooms available. So customer service lied to us. When we booked the hotel-Cheapoair showed the hotel as being all-inclusive which was not the case. We ended up paying an additional $500 at the hotel for the food. We will never used Cheapoair to book another vacation. stay away- read more

Total scam! They mislead their customers, purposefully giving wrong information just to sell you !

Horrible service! Customers, please be aware. They changed my tickets And charged me money. Next day they refunded money for date change and left me without tickets. I lost about $5000 that I originally payed them for the tickets. I am trying to resolve it for 4 days already and they are transferring me from department to department with hours spent on hold. Horrible service! read more

I have uses cheap o air for years with success until this summer. My flight was wrongly scheduled for a canceled flight. My round trip was changed from a 4 hour direct to 13 hour. I have health problems and have requested a cancelation 4 times and a refund. I blame the combination of ai. I can find flights on other days and airlines myself. But I can not afford to schedule new flights. I have almost 5000 points but I can not use them. ...I will not use CheapO air ever again read more

I wish I could give no star to this booking flight company! I tried to change my return date with a customer representativfe on the phone. After being on hte phone for 1 hour and 30 minutes, he could not change it and he said his computer does not work and decided to re-book my flight and it is really hard to understand their language to communicate with them! Never ever book from this freaking company. Don't waste your money and time with them! read more

I booked a flight from Detroit MI to Mumbai IN. We confirmed 2 checked bags + carryon were allowed on flight Air France and Delta. On our return we had to pay 16600 rupees for baggage What a rip, wish our money can be returned. read more

The most disgusting travel agency I have used, ever!!! Their agents are standoffish and they are not customer friendly at all!! Pass the buck to someone else is their motto!! Zero stars if I could! read more

Booked a full round trip to Europe.Delays on arriving at the destination of 3h, delays of 20h on returning flights, called the agent, passing the call from an agent to another..If you actually get lucky and reach an agent really working to get the issue resolved, just know that they must put it through a supervisor and call dropped.Cheap Airlines are really ignoring the documents and evidence , refuse to pay compensation of 1000$ for 20h delays of the flight7756 on July27, booked by ourself. The only available last minute ticket was 20h later, for July 28, as we have been left without the last ticket. Initially we have been told that the last ticket (we paid twice) a sum of 407.$ will be refunded, along with insurance for the trip114$.Also, they refuse to pay compensation of 400$ for 3h delays of LH 1418 on June 27, on the last step of the flight through Europe.We received nothing from 1923$ we requested and went to BBB.Cheap Airlines as an agent is liable thourgt the costs if problems arose, they should solve it and recover the costs from the airlines because they have contracts with them.They are liars, get extra charge on your tickets, dont care about their clients, only to make money. Not a trustable company, will not travel with them anytime soon.I have even mentioned language barrier issues so stay away from this company. read more

CheapOair - Travel Services Near Me - London, XGL

HORRIBLE experience. CheapOair refusing to give me access to my travel credit: dishonest, give confusing and conflicting info, hidden terms, hidden fees, inflated prices meant to extort from innocent customers. CheapOair is a fraudulent company that STEALS from their customers. Never ever do business with them and warn anyone you know to never as well. CheapOair is a criminal business. How do we do a class action law suit? read more

We booked our tickets for our vacation and after many tries because the flight it wasn't available with the advertised price. When finally went to check out page we receive a charge from American Airlines for $3914.20. I paid with apple pay so I am able to view the charges in real time. Flight Price Details 2 Adult Tickets ( $978 .55 each) $1957 .10 2 Child Ticket (12-15y, $978 .55 each) $1957 .10 Subtotal $3914 .20 Agency Fees $164 .00 Flight Total $4078 .20 After that (the charge from the Airline) we assumed that everything it was ok and we booked the car rental and the hotels according to our booking. The next day I tried to select seats but it wasn't possible. I call them and they told me that was an issue with the verification of the Card!!!! I let them now that I am alredy charged by the Airline succesfully but they told me there is an extra measure and the ask me some "nonsense security questions". After that nonsense verification they told me that the tickets will be issued in 3 to 5 minutes.. Ofcource our tickets never issued. I call them again to ask them what is goin on and where is our tickets and they start again to tell me about the verification proccess wich already passed hours ago. After hours with them finally they told me that they can give me the tickets to that price but to an increased one price by alot. When I told then that they already charge us they reposnd that the price changed and they can't do anything about it. I forced to dispute the transaction and make changes to our plans because flights are no longer availabe for those dates. We lost a lot of money making those changes and I added frustrution and stress to my family because of their lies and incopedence. Stay away from them.. They are liars and they don't care about their clients only to make more money. read more