Very personal, responsive and compassionate service start to finish. Cannot recommend MWD and Chad…read morePendley enough.

I had very mixed emotions about using Yelp to write a review about a funeral home - Yelp is…read moresupposed to be for happy things. However I am so appreciative of the folks over at Mayes Ward-Dobbins that I just had to write a review, so that others can see the wonderful services they provide. James and the whole team from Mayes Ward worked with our family through the entire end of life process. From the planning stages into the actual viewing/funeral/burial once my father-in-law passed away, they were right by our sides, providing excellent guidance and support. Their facility on Church Street is modern but tasteful, and provides ample room for even large scale visitations and funerals, such as ours. The staff worked closely with us to take care of all the little things, such as easels for pictures, TV hookups for a slideshow, and water and mints for... well, you can guess how we were feeling after several hours of up close and personal chatting with friends and relatives. My points of reference for end of life services are limited to when my grandparents passed away last year, however when I compare the experiences I cannot help but feel blessed that we were able to work with Mayes Ward-Dobbins for my father-in-law. They are kind but thorough, gentle but competent. My condolences go to anyone who is in need of funeral services, however if you are in that situation, Mayes Ward-Dobbins is a wonderful and compassionate place to go for the next phase.

Funeral and staff were wonderful. Price was perfect. Cannot find anything bad to say about my…read moreexperience with them.

These kind folks went above and beyond the call of duty in taking the best possible care of our…read morefamily in our time of need. They gave us their time generously as we planned out different aspects of the funeral; even more importantly they didn't try to pressure us with any hard sells like some other funeral homes that our family has had experiences. They are also up front with their prices on their website, unlike many other funeral homes, which helps the family to know what they are dealing with cost wise before coming in. We hope we aren't in need of these sorts of services again for a very long time but if we are we know that these people will take loving care of us.

We had a funeral service for my daughter Roxanna yesterday and everything was beautiful, but we had…read morethe most beautiful flowers arrangements and we went back the next day to look at the grave site and all the flowers were gone, according to the manager she said that they have lots of deers that they come and get the flowers, but even the orchids with the plastic containers they were gone. I don't believe that because there were no deers tracks, and deer never eat everything including plastic and glass. I think somebody is stealing the flowers as soon as the members leave the place. It's very sad that we spent $1000 on the flowers and my daughter couldn't have the flowers on her grave. They need to have security 24/7 because it's not right what is happening.

My father-in-law died from COVID in February. He had already paid for all arrangements at KMP. I…read morehave never witnessed such an unprofessional and dishonest business. His wife was treated as if she didn't matter, as if her husband didn't deserve respect. On the day they scheduled for us to inter our dearly departed, we spent half our day waiting and being lied to and ignored. After much pleading they finally handed us Fred'a remains in a grocery bag while we stood in a small showroom as customers came in and out deliberating coffin prices. To this day, our Fred has been in an unmarked, unsealed box outside --that we were actually forced to clean ourselves that day. For five months, this operation has stalled and lied, and still hasn't bothered to fulfill ANY promises made. Their lies continue. Stay away from this company. Their review pages are all clearly fake. Be warned. Negative stars weren't offered.

This has been the most pleasant and warmest experience I have ever received. The funeral director…read moreAnna is amazing and even though we are not done engaging with them, they have been nothing but incredible and extremely patient with the entire family. We are grateful for their unwavering support and care. Excellent job !

On numerous occasions, I have dealt with Davis-Struempf through arrangements for family, fellow…read morechurch members, and friends. On every occasion, the Davis-Struempf staff has always been extremely professional, most helpful, and very compassionate in the time of sorrow. The staff is knowledgeable with respect to the necessary business details required when a loved on passes. They make every effort to provide assistance and make the experience as tranquil as possible.

I absolutely do not recommend this funeral home. Their projector was not working adequately and…read morelong story short we ultimately could not show any pictures during the funeral. We offered to bring our own projector and that was not allowed either. They were very COLD and NOT adaptable in helping us find solutions (during a difficult and painful time for us). They also are technically challenged so any little hiccup just throws them. It's like it's the 1990s.

Good people I felt heard and they were very patient They understood what I needed When I called for…read morequestions they answered me right away I really appreciate the care they took on this emotional situation I Felt at peace to bring my husband here I knew that they would take good care of him Thank you very much

Attended friend's mom's visitation. Mama Jo was well taken care of and looked very nice. The…read moreviewing room was large with plenty of seating. That made it comfortable for us visitors, specially during Corona we did not have to be too close to anyone. Also I liked the way family photos were projected on a TV screen. The receptionist was friendly and helpful. So overall a sad situation was made bearable by the funeral home.

My experience was several years ago, so hopefully they've improved. There was plenty of room for…read moreit. My experience seems to square with the more recent reviews. My Dad and I went here when my Mom passed away because it was the closest funeral home and you don't have time for research when these things happen. I typed up an obituary for my Mom. Somehow after Winkenhofer got hold of it, it was filled punctuation errors and typos. I checked my original to make sure I hadn't made mistakes, but no, my original was fine. I re-typed it for them in the office. The version that showed up in my parents' hometown newspaper still had the typos, though, and the guest book also had typing and spelling errors. We had to ask for those pages to be corrected and reprinted. Visitation begins, and someone asks if my parents "had the same last name?" I look at the funeral program, and they've printed my Mom's maiden name as being the same as my Dad's last name, as though they were cousins! Fortunately they were able to correct that and reprint these in the back before more people showed up. (Despite the price you're paying, these are not printed on a press, but on a regular desktop printer.) Unfortunately, less than a year later my Dad passed. Despite my previous experience I went with Winkenhofer-Pine Ridge again because, as I say, you don't have time for shopping around at these times, and at least I knew their process. My Dad had requested John Lennon's "Imagine" to be played at his funeral. This was about $350 extra, even though I knew all they did was set up a boom box behind a bouquet. We get to the funeral home, another Dignity franchise in my parents' hometown...and Winkenhofer forgot to bring the boom box. The home loaned them another one, and it wouldn't recognize the CD. So much for one of my Dad's final requests. Lastly, Winkenhofer-Pine Ridge issued the death certificate, and they marked my Dad as a non-high school graduate. He DID graduate! He would NOT have wanted to go down in history as a dropout! I insisted this be changed. The woman agreed to do it, but said, "No one is going to look at this." How about I'M going to look at it, the guy paying over $10,000?! As stated at the beginning, this was several years ago, so hopefully they've gotten better, or my experiences were an anomaly. They had TWO chances to get it right, though. I never got around to filling out the J.D. Powers survey I got years ago, so I'm glad I can write this.