Your Employee Rachel deserves a 5-Star rating!! she goes way out of her way to help people. the service and the kindness working with older people is amazing!!! thank you, Lawrence read more

Net Spend is the worst, not Check City...the ladies in the office are wonderful. Once again Net Spend is holding my money hostage. They say I have had fraud on my account which is not true.I had them transfer money to my account from some mystery that I do not have access to on Tuesday, 3/11 and I didn't attempt to make any more transactions until Friday, 3/14. At that time they blocked my card and I just have to wait to get a new card. They have done this no less than five times in the last couple of months. *****BEWARE****** Do not use check City or Net Spend, They are crooks**** read more

This is the worst check city location in all of las vegas. I travel all of las vegas for work and go to the nearest check city location at the moment. I have been to this location N20 before and even though they have at least 4 or 5 people working in there they can't seem to do things in a timely manner. One time there was a hold on my account at a different location and these people couldn't figure out a way to clear it and said I need to go get that cleared at that location. I just went down the street to another location and they made some calls and cleared it like they are supposed to do. Then today I went to take out a loan and they said there was a note saying I am supposed to bring in my new paycheck stub. Like any normal person I don't carry my paycheck stubs around so I told them I'll bring it next time. After a few minutes of deliberating and going back and forth between the managers I could see I will be there for a while and probably be denied like the last time they didn't know how to resolve the issue so I asked for my card back and just went to another branch again (n26) and Of course within minutes at the other location I was given my loan and asked to bring in my paystub next time. ​ I borrow too much money from check city to have to deal with nonsense. If the other locations weren't so good, I would just go to another money lender. Give me my loan without the bs or I go somewhere else. It's that simple read more

Jennifer was amazing at getting me what I needed. Thank you Jennifer, your service was way better than craig and lamb.

Everything was horrible about my visit earlier today. I came in with a check to cash, two tellers were at the desk one completely free just lallygagging around while I was waiting, meanwhile the heavy set lady at the desk was telling me she would be right with me, whole time she was doing nothing trying to fix her attitude. Finally I get to the desk apologizing for coming in late (7:30), again she hits me with an attitude while trying to explain she can't guarantee to cash the check. So then she proceeds to take my check and hold it while I'm trying to complete an application, once I finish the application, she takes it and proceeds to tell me she can't contact the owner of the business that gave me the check, just because she didn't want to. So I tried to explain that it's fine and that I can contact him right in front of her to verify any info she needed. She then proceeded to say no because of the mailing address, but even then I tried to explain that he has a different address on his website for deliveries but she was just cutting me off telling me that she's not doing it. I can't stand ignorant and lazy employees. read more

First time using a check city. Called ahead and I didn't get his name but the gentlemen on the phone was very polite and explained the process to me. Went inside and Leilani was the one helping me. She was very polite and had a great energy. Love this location read more

Check City - Check Cashing/Pay-day Loans Near Me - North Las Vegas, Nevada

Came to cash out my check after struggling everywhere, i came in the morning and I had Jennifer , Vanessa, and Joyce helping me out being super kind and attentive. 10/10 recommend this location thank you guys for you help! read more

HORRIBLE CUSTOMER SERVICE I came in to cash a payroll check and a money order and a black gentleman with a Mohawk was extremely rude. He charged me 5% when he was only suppose to do 1.9%. I explained to him that my check was a payroll check and he called the company to verify however he kept adding more unnecessary stipulations after admitting that my check was a payroll check. When I explained to him his error he shoved my check back underneath and told me to go to another bank. SALE ID: N20-37-188210 This occurred 7:30am at 825 w Craig road suite 103 & 104 Please help this gentleman he needs to be coached on how speak to customers, and how to have positive attitude. I have a lot of struggles to face on all I wanted to do was cash my check , I didn't appreciate the aggressive behavior and unwelcoming attitude and negligence to the consistency of your prices in regards to service. Ultimately this caused damages to my overall mental health. read more

Check City - Check Cashing/Pay-day Loans Near Me - North Las Vegas, Nevada

Vanessa, Rachael and Dianna are very kind and understanding when using their services at CC

I highly recommend the teller Justina she's very polite and patient I've dealt with her more than once and she's the same every time Great service! read more

So I've been to this location a couple of times already an the times I've gotten Cheyenne she has been terrific always nice well mannered and super friendly always goes above and beyond to help me out get out of there fast! Will definitely recommend if she available her service is 10/10!!! read more

Thank you Jayde and Roman, you guys were there for us when we needed help. Something as simple as cashing a paycheck, just made our day.

Love this location. Everyone is fast and friendly. Vanessa always goes out of her way to greet me.

Stay away from.this place impolite employees not willing to help i was trying to oriented a friend that never send money thru western union before and employeed refused to help to send the money this is unaceptable this place should be close or change the management its the second time i have issues with impolite employees i drove more than a half hpur for nothing i apoke with assitant mgr rachel stands that not store manager are working also no willing to apologize read more

My mom and I went in to go get a bus pass and Britney was very helpful. Britney made sure to answer any question we had and even asked other coworkers if she wasn't too sure. read more

Was definitely unaware this business existed u til I had to cash a money order! No other bank would cash it, got to Check City where they did have me fill out an application with my personal information (Yes they ask for Social). Anyhow, glad I found them, I occasionally have to do a money order for a specific bill and was regularly going to Walmart where they charge $0.88 cents, plus waiting is usually well over 30 minutes. Which was always the most dreading part of getting my Money Order. Now thanks to Check City, I'm in and out in less than 10 minutes since their lines aren't as bad plus they do money orders for FREE. To my shock the nice teller gives me my dollar back and was even shook that I was waiting so long plus paying for my money orders. Now thanks to Check City getting a money order is one less thing to dread about every month. read more

I wish I could give this place zero stars. I like the company it's self, never had an issue with them at all but I just moved homes and this is the closest location... I rather drive somewhere else then come here ever single time I come. I need to update them with new info, I have brought multiple pay stubs every single time, and they don't accept my bank statement because my wife's name shows up. So much for quick and easy. read more

Never will I come back here again. It took my teller 13 minutes to process a 3-5 minute transaction. Every other teller rotated 2 or 3 times while I sat and waited. If you go, don't go to Amber. Update: I was contacted by an employee a few days later. He explained that there was a technical malfunction, the teller now knows how to handle the problem if it should arise again, and they were sorry I had a negative experience. It was nice to have a follow up. I'll try them one more time in the future. read more

I came in with doubts and left here confidently satisfied! Took a short amount of time and Alicia (Check City rep) was patient and helpful explaining each approved loan to match my needs. Friendly and professional ! read more

This place is terrible. Everytime I come here there's a problem. I come to this location because it's close. But I never get anything done. Hate this place. Just close down. You never help anyway. read more

OMG!!! If I can give negative zero to this location, I will do it!!! I went to this place to withdraw my money from my netspend card... and it was Amber ( the teller on duty) who processed my transactions ... but instead of 3 transactions , she did 4 transactions on my account and debited on my bank account on the spot.and as a result , I am short of one grand... and when I came back to the office ... I saw the manager leaving the place... and it was another teller named Ryan who's trying his best to help me ... now it's under investigation and accdg to Netspend Fraud Dept, it will take 10 business days to check where's my one grand now... Bravo As of 02/07/18 And finally they returned my money back !!! The truth will prevali... shame on you Amber of Check City.... read more

STAY AWAY!!!! I came in here a while ago to get a wire transfer done and not ONE person could help me!!! They even messed up my address!!!! The girl Destinee couldn't help me so she called her supervisor Jesica and she said they did everything right. NOT!!! I came home to find out the money never went through so I had to call AGAIN!! The same people picked up and I asked to speak to someone higher up who could help me. I was put on hold for 10 minutes before a manger answered and was able to help me!!!! I will NEVER come here again!!! read more

this place is terrible paid 30$ to cash a 500$ check from my retirement fund. 5% of my money for nothing a 5 min transaction seem very unfair read more

I had been driving all over town to different check cashing places, banks and even casinos trying to get my apartment deposit refund check cashed. Cash City was the only place that would cash the out of state credit union check. Thank you! read more

I came here for the first time to purchase a money order. Terrible customer service!!! I was told to use the ATM because they do not accept cash, that was fine. However the ATM was not working properly. Instead of doing her job and coming out to assist with the transaction, I was told from behind the desk that maybe it's my card. Smh.. This will be my first and last visit to check city. I guess people no longer get paid to know their job, now a days it seems you can just throw out an uneducated guess and receive a paycheck. Where do I apply?? read more

I received excellent customer service. I went in to cash a 401k check. I thought I would be there for at least an hour while they verified the check and request back office approvals. The entire process only took about 15-20 minutes. Thanks to the friendly and efficient Sabrina. read more

The air conditioning in this location has been out for at least a month. I asked the service counter girl to speak to a manager about it and she stuttered and said he was out of town. Then they tried to tell me some pre versed AC excuses. I work on ac units for one and Ive been in the place several summers to know the unit has functioned in the customer area just fine. I am appalled they would let their customers sit in sweltering heat 20-30 people at a time waiting in line sweating their B's off for over a month in the summer. The customer service has been exceptional over the past few years but this is ridiculous. To whomever told the counter people to give bogus excuses instead of fixing the problem, said it to the wrong person.... read more

Literally standing in this place RIGHT NOW! I walked in at noticed no one greeted me. There was no one in the front at all. So I coughed so they could hear that a customer had actually entered the building. Someone stood up, made EYE CONTACT WITH ME and said nothing. About 5 mins past while two employees stood silently counting money in the back. Then another employee appear from the back and helped me. While at the window he was not paying attention, talking to the other employees. I mistakenly thought he was talking to me, so I politely said "I'm sorry?" I soon figured out that he was not talking to me, because he completely ignored me and continued talking. I find this ridiculous! At least greet someone who is patronizing your business! Basic customer service skills were NOT there! read more