James is always so helpful when I need some extra cash! I've been coming here for a while when I…read moreneed some emergency funds and they are always ready to help when needed.

I walked in there yesterday afternoon. Some guy behind a plate glass didn't even bother to stand…read moreto greet me. Immediately I got a very bad vibe. That is the most basic of customer service. A greeting with a smile. He asked me what brought me in. I told him I wanted to check into a small personal loan. He proceeded to rattle off a ridiculous amount of documents I would need. I told him t him that was too much. I walked out very dismayed. This brief experience was not good at all. Would I recommend? Definitely not. You are much better off getting a cash advance app than dealing with these clowns. I would never even consider going there again.

I would leave ZERO stars if not for the app not allowing. Absolute garbage customer service unless…read moreyou enjoy listening to coworkers and customers discuss weed dispensers for a 1/2 hour waiting in line with other pissed off customers. A guy walked out of line because of this stupidity. Which I should have also done. Absolute garbage !

Maria, Shorty & all the ladies at this location are very nice & they are always very helpful. Have…read morebeen coming to this office for about 6+ years. Thanks ladies:)

I've bin coming here for quite some time on and off. when I need a loan, They are the nicest people…read moreand very understanding and helpful. Even when your having problems they will try there best to work with you! I love how caring they are and understanding. Fast cash or fast direct deposit Bela & Irene are AMAZING

The nicest people work here they go above and beyond to help you get a loan, it's a personal…read morefeeling feels like family. They explain everything, and answered all my questions. If you every need a loan give them a try.

After having unpleasant experiences with the collections department last year at Cash Factory USA,…read moreI decided to give them another chance. I recently applied for a loan online using their website and was preapproved. The following morning, I received a phone call from a friendly and professional representative named Rachel. She needed recent copies of my pay stubs and was able to update my current address on her end, which was very convenient. While going over the contract, she encouraged me to ask questions. The funds were available in my checking account the next morning. I'm thrilled and delighted that Rachel turned my negative experience into a positive one by providing excellent guest service.

Attn; CEO or Rod Avery…read more My name is Matt and I called in to pay off my loan. I was answered by the rudest person Rene and James Ext 1323 and Ext 1321. They then proceed to tell me I was in breach of contract and why did I get a loan from Cash Factorry in the first place. This place is aweful and I will make sure everyone hears of my experience with CF. You guys are a joke to yourselfs and society. And Rene and James are he reason I am speaking my story to he whole internet. Ext 1321 and 1323. Listen to the calls. TERRIBLE CUSTOMER SERVICE

I needed some quick cash in an emergency, so I took in some old jewelry - gold chains and things…read morethat were at the bottom of my drawer (some of em were even broken, turns out it doesn't matter!). I hadn't ever done that before, so I was a little apprehensive. But they were very nice to me and gave me a good price. I don't know the neighborhood, but I got a recommendation from a neighbor. So I took a chance. I'm so glad I did. I wasn't sure what to expect, but they took good care of me! I'd recommend them to anyone who wants to sell their gold jewelry. I see they also buy gift cards you don't want, so I'm going back next time I get those. I never know what to do with them, I didn't know anyone bought them.

Poor service and sketchy for those that don't know, they don't give you your change back unless you…read moreask for it.

After some technical difficulties, Yessenia (guessing on the spelling, sorry) was able to get me…read moreexactly how much I needed. Thanks!

I borrowed money from cash 1 loans they are predatory lending to people…read more And when I make my monthly payment the interest is so high it never comes down My bill never comes down it's ridiculous I would advise no one to use this company try somewhere else I have receipts and can prove it! Steer clear of this business at your own detriment

I have the extreme pleasure of doing business with this amazing company. They are professional,…read morekind and humanize every interaction. You're not just another customer or a case number you're someone that they value and truly do business with. One person in particular is BETTY! BETTY, is not only knowledgeable, kind and purely amazing she has a heart of gold. BETTY MAKES AN EFFORT TO ALWAYS PROVIDE A GREAT EXPERIENCE AND TRULY HELPS IN ANY SCENARIO SHE CAN. MY ADVICE TO YOU READING THIS REVIEW IS , stay on top of your payments, be TRURHFUL AND most importantly be ONTIME. I recently ran into some hardships in my life and Betty has really helped to turn my shit-u-ation around! It brought me to tears to my eyes having Betty to be able to help me espeically this time around. Berty, takes amazing care of me when most businesses and even family or friends don't. Thank you thank you thank you Las Vegas Finance and especially to Betty! Go in today and see my girl Betty! She will take good care of you as do all the wonderful people that work here. I highly recommend!!

Would give this place zero stars if I could.... Submitted my application and attached my documents…read more Got an email days later asking for the documents again. Sent them again and days later again still no response. Then was notified they ran my credit and didn't even inform me. Still haven't received a response and they not once have even called me. Look elsewhere!

Absolute scam. You will get emails and phone calls saying that you are "approved". You are not…read more After you give them a ton of personal info they tell you that they can't help you. This is a scam. Do not give these criminals your business.

This company is a total scam, how youre gonna charge people so much for late fees and returned…read morechecks , you think they're going to have the money by charging them that much ? or you're getting them broker and miserable. And they make you pay insurance over the loan but you can't and won't be able to do anything with that insurance money. SCAM

Thanks for the help for the loans. Great advice and customer support and help me get through the…read moreday by processing me what I need for my loan

Esmeralda was professional and courteous. she answered all my questions and was very pleasant. iI…read morehighly recommend The Charleston Title Max