I took my friend here to cash her check. Many other places said they didn't have the capabilities…read moreto do so. But here, they did! The cashier inside was really nice. They are open Monday thru Friday 9 am to 6 pm and Saturdays 9 am to 4 pm. Closed Sundays! Thank you for making my friend happy! We will definitely refer our friends here if needed!

Thank you yahaira for helping me out! Very professional and polite ! She was able to help me get on…read moredirect deposit and put me on the flare account she made sure it was the right account for me!

Been coming here for a couple years now. I usually come here to send money to Mexico when my…read moreparents go! Unfortunately my parents traveled to Mexico due to a family emergency during covid and they needed me to send money so I came today and my service was top notch as always, I was greeted as soon as I walked in the door to my luck nobody else was there so the process was very fast, since my information was already in the system it made it even faster the young lady also updated my info but I was in n out within 5 minutes!

The girls are very friendly and super helpful. They answered all of our questions and concerns I…read morehad. Good environment overall.

Money hungry Selena was very rude. Even after the fact catching her miscounting my money and tried…read morepocketing $100 that is owed to me. Good thing and luckily her coworker was there to help finish this transaction and was able to give me every penny, and had a better attitude, that Selena clearly don't have. People should look out for Selena. Corporate should look into to their employees better.

Great customer service Maria thank you so much! With my loan and helping me everything I come in.read more

One of the best loan places i've ever been. Both of the ladies in the front were such a huge help,…read moreone started me off and the other finished my paperwork. I didn't catch their names (wish I would've) but they worked 6/3/19. Process was super fast even though I had a couple of personal issues. They honestly did their best to help me out. I give them 4 stars due to the area it's in.. BUT custom service, clean location, fast, friendly and good environment. I felt very welcomed seeing them welcome every customer with a huge smile. Thank you girls and thank you OPORTUN! Totally recommend this place if you're in need! It's a great opportunity!

I needed money to get my mother's bathroom fixed. She lives in a fairly older building and needed…read moresome plumbing redone. She has a fixed budget and no other way of getting money so I decided to help her out. However, I didn't have a savings account to help so I looked into payday and title loans. Title loans seemed like they would be more reasonable for me. I walked in and out with money instantly. Her plumbing is fixed and now I am almost done with repaying the loan. Thank you Car Title Loans Ontario.

I stopped by and had the opportunity to interact with Brenda. She was very friendly, welcoming, and…read moreprofessional. She took the time to answer my questions and was very helpful. Great customer service and a positive experience overall!

Amazing customer service they always hope for the smile.. very grateful ....... thank youread more

More than 10 years ago I wrote my review of the credit union. I was very happy then and decided…read moreit's time to reassess. Over the years I've had some headaches, debit cards getting compromised and needing to be replaced, cards being declined because the travel note I placed fell through the cracks. But I cannot overstate how much I love this credit union. They are always there and they always treat me like a person, like I have value. Whenever I've had a problem I've called Sandy, now VP of Operations. She has never failed to solve my problem quickly and get me what I need. But Sandy and Branch Manager Albert recently wowed me even more. My 28 year old daughter's car died recently. Despite her efforts to build credit her credit report was literally a blank page. She needed a car and had no way to get one. Her father helped her look but this is the absolute worst time to buy a car. And arranging financing at these small dealers could easily be called loan-sharking. I called Sandy to see if she had any advice. Less than two minutes after I started my story she exclaimed, "have her get online and apply for a loan through us!" Did I mention my daughter didn't have a credit union account? So the next day my daughter and I went to the credit union because I'm a big believer in face to face interactions. We met with Albert, the Branch Manager. He seemed to genuinely want to help my daughter, but I never imagined how much they would help. She had to open an account, of course. Then they gave her a credit card with a decent limit and approved her for a loan for more than she wanted to spend. Even better, he told her that in six months they'd run her credit and as long as everything looked good they could significantly lower her interest rate! Bottom line, they saw my daughter and see all their customers, old and new, not as digits in a spreadsheet but as people with potential. I'm never changing banks as long as I'm in California.

I stopped by the Upland branch on 7/8/26 at 1:51pm, and unfortunately the experience wasn't great…read more Even though the lobby was empty and I was told someone would be right with me, I waited several minutes without being helped. With three employees at their windows and only one open window, it felt like I was overlooked. I've always had good experiences at the Rancho Cucamonga branch, so I'll continue going there and won't be returning to the Upland location.

Visited this location 12/2 around 4:30 PM. I mixed up my…read moreappt. date, but this branch was very easy to work with and assisted me. Wait was not too long. Wanted to thank the gentlemen in the front who assisted me during check in, and Aaliyah for making the process super easy. Both very well mannered and sociable!

I typically handle most of my banking online, but I visited the branch in person for a specific…read moreneed. I was assisted by Aaliyah Covarrubias, who was truly one of the best banking representatives I've ever worked with. She was personable, knowledgeable, and efficient, making the entire process smooth and pleasant. Overall, it was an excellent experience, and I genuinely appreciated her outstanding service.

I need to be honest I'm shocked that this credit union had even one negative review. The staff here…read moreis always very friendly very professional. They're so helpful when you have questions.. I actually look forward to having an excuse to go in.

Well, let's see... this arrowhead branch is in a grocery store, but it has an arrowhead ATM outside…read moreof the branch. Every time I have come to this branch the staff have been so polite and very courteous. Customer service goes a long way! Today, I went in the branch to get an auto car lease buy out, Leticia was so nice, she introduced herself and was very knowledgeable with every step. The transition was very smooth and I'm very satisfied. Great job to all the staff, I'm very happy to be an arrowhead member since 2001.