Josie at the front desk needs a raise! She is simply amazing with the customers and is…read moreknowledgeable beyond her scope of duties. I'll come back for a loan just for her exemplary customer service.

Nicole helped me and it was an easy great experience. I was only there about 20 minutes and felt…read morelike a valued customer! 5 stars!!

Terrence took very good care of making sure I had foreign currency before my trip…read more It was my fourth time getting Currency from them and each time has been perfect so hats off to a wonderful group of Customer Service oriented dedicated staff

Easy cash checking spot if you don't want to go to your bank. I believe the pricing per check is…read morealso good because other places I've been too over charged me. Sometimes it's long because of a lot of people otherwise it's quick in and out.

The girls are very friendly and super helpful. They answered all of our questions and concerns I…read morehad. Good environment overall.

Yes I will see at 930. Odessa I like. She always are friendly and efficient. When I talk with her…read moreshe helps me and get a new loan

Communication! I was on my way to the place. Call them up and I was told that my check was already…read moredeposited. Before, Chino store got closed. I never had any problems. Once they deposited my check. I never went back

Claudia was super patient and helpful! Also Everyone is so…read morekind Whenever I visit this location I have absolutely no issues which is nice since some places customer service is not the best, thanks y'all

I am so surprised to have stood in line for 25 minutes to get help sending a wire (not enough staff…read moremanning windows) only to find out I needed to make an appointment. No one manning the reception desk so I could find that out in a more timely manner. This branch always makes me think of what I picture a Soviet era bureaucratic office would look like.

Money hungry Selena was very rude. Even after the fact catching her miscounting my money and tried…read morepocketing $100 that is owed to me. Good thing and luckily her coworker was there to help finish this transaction and was able to give me every penny, and had a better attitude, that Selena clearly don't have. People should look out for Selena. Corporate should look into to their employees better.

Great customer service Maria thank you so much! With my loan and helping me everything I come in.read more

I took my friend here to cash her check. Many other places said they didn't have the capabilities…read moreto do so. But here, they did! The cashier inside was really nice. They are open Monday thru Friday 9 am to 6 pm and Saturdays 9 am to 4 pm. Closed Sundays! Thank you for making my friend happy! We will definitely refer our friends here if needed!

Thank you yahaira for helping me out! Very professional and polite ! She was able to help me get on…read moredirect deposit and put me on the flare account she made sure it was the right account for me!

Twice I've gone, depending on the hours displayed under their yelp business page. I dont know who's…read moreresponsibility it is to post the actual hours, but whomever the may be, is really frustrating people's financial plans. I really don't like posting negative reviews about places, let alone about a financial type establishment, but I find it necessary when someone is happy their financial situation/problem is potentially solved, and then the solution seriously disappoints. Like I said, I'm all about always looking at the positives on people or businesses , but businesses in this category, should at least be reliable on their posted hours If there are typos, I apologize!

The younger girl helping out was very rude. She had no patience and rolled her eyes when I informed…read moreher it was my first time sending money. Do not go unless you want to feel judged or just feel dumb.