They have a very nice lady working there. Once I hop inside, she very nicely as what she could do…read moreto help me. I told her that I wanted to cash a check, and she informed me that THEY NO LONGER CASH CHECKS!!!

If you ever need emergency money cash now California is the best place to go it's quick and easy…read morethe lady is really humble she greets you with a beautiful smile with a good aura I highly recommend them to everyone who is in need of extra money or a bill to pay it's quick and easy that's about 5 to 10 minutes and she works with you too

If you're a new customer be prepared to spend some time. Contrary to other posters, I had a very…read moregood experience here. An extremely nice Indian woman assisted me, I came to cash a check that Chime refused to accept. I was worried that this place would refuse it as well. I explained to her what the check was for (a class action case), and that I had googled the case to confirm it was real, and contacted the case administrator to confirm it was real. I walked out with a little less cash than I expected. But for some reason they insisted on putting a portion of it on a Green Dot debit card. Overall I was very pleased. Then I drove to a retailer that Chime said would take cash deposits. The lady working the service desk didn't think it would work. As we followed Chime's instructions on how to deposit the cash, those didn't work But the lady at the service desk had a suggestion Slide your Chime card through the payment machine. It pulled up a dialogue box asking if I wanted to add cash. I selected YES, and it asked me for an amount. Turns out $500 is the limit you can deposit. So I did that and then deposited the rest in a second deposit Only downside was this retailer charged me a transaction fee of $5 per transaction. Overall, it took WAY longer than I expected. But I got it done.

Excellent customer service! The staff was very helpful, kind, and professional. They helped me with…read moregetting a cashier's check and made the process easy and smooth. I really appreciate their patience and assistance. Highly recommend!

Staff are very friendly, they have good customer service, very helpful and easy to talk to.read more

Nice and reliable staff. And they are open on Sundays. Their…read moreexchange rate is always on par or higher with other remittance places.And... they always answer their phone.

HORRIBLE place. No customer service whatsoever. Incredibly rude…read more NEVER EVER USE THIS PLACE! I should have listened to the other reviewers here.

very slow costumer service, the perks are I can send a message along with the money. I can call and…read moreask how much is the currency exchange and for every 10th transaction the 11th one is free. they give you a red stamp card in order to keep track of how many stamps you have. they close early on sunday and they only accept commuter check before 4pm. if your planning to transfer your commuter check to bart get there early because it takes a while for that process unlike the one in bart stations where they do it very fast.

Great customer service good satisfaction when coming in always greeted when u walk in the doors…read moreleave happy LESLIE IS AWESOME

It's a good place to cash your check when the banks won't for whichever reason. They only charge a…read moresmall fee and it's quick, fast, and easy!

Alina was amazing very patient with me. We got the transition complete. Will come here again…read more Thanks again

The staff, I was looking to cash a check and they treated me like I was a criminal. One of the…read morefemale staff members was unprofessional and created an unfriendly atmosphere. All for them to tell me that they could not cash a legitimate check. Meanwhile, I traveled to another check cashing establishment and had zero problems... Cash1 needs to reevaluate their staff. This is pathetic

Find another place that knows what they're doing. LISTEN TO THE REVIEWS! From customer service, to…read moreknowledge of service they provide just horrible. They literally hire ANYBODY.

Ace Cash Express has shown me nothing but rude, dismissive, and unprofessional behavior -- from…read moreboth the branch staff and the regional manager. * On Sept 20th, I walked into the Hesperian Blvd location after being told on the phone to "just bring the check in." The rep strolls out from the back with a pile of snacks, looks right at me and my elderly mother standing in line, and snaps: "What are you guys doing? Why are you just standing here?" Excuse me? We were waiting for service in the check cashing line, exactly where customers are supposed to be. Then he yells, "I'm on lunch break, I'll be gone for an hour, I don't know what you're going to do." That's not customer service -- that's disrespect. * A few months prior, at the Santa Clara Ave branch, I was venting to the same rep about rude treatment I had received at Hesperian. He literally called the girl at that branch in front of me, switched to Spanish, and mocked me by saying: "Yeah, this Black lady is here complaining about you." I'm bilingual. I understood every word. That was flat-out discriminatory and unprofessional. When I escalated to Jeannie, the regional manager, her response was even worse. The first time I spoke with her, she acted concerned and promised action. This time? She dismissed me outright: "That's not his character, we've never had a complaint, everyone says he's great." Translation: because other people haven't complained, my experience doesn't matter. That is gaslighting, plain and simple. I had to drive all the way to Dublin just to get basic check cashing service because I refuse to tolerate this kind of treatment. Customers deserve respect -- not to be mocked, yelled at, or invalidated. Ace Cash Express, do better. Until then, I'll be filing complaints with the BBB, CFPB, and state consumer agencies to make sure this kind of conduct is addressed.