i went to this check cashing place on a friend's advice…read more The location exudes a serene sense of security that makes you feel safe and cared for. It's a classy and tranquil place. Really enjoyable experience! The team that included all ladies crew was kind and smiling. They seemed really interested in making the visit satisfying, they offered me cold water in a warm day. The place is immaculate,i liked the atmosphere here. i felt relaxed and welcomed from the moment i entered. i wanted to cash a check that two my own banks denied to cash, the team's experience and professional expertise made me give them this above and beyond review that they were able to locate the issuer through their own system of database, verified and cashed my check at a very low fee. i needed the funds for my sons tuition and his upcoming basketball tournament related expenses and they literally saved me and my own a whole lot. thank you so much for the prompt and fast acting help, you guys will see me AGAIN

Super friendly and I must say this is the most high end looking check cashing place I've ever seen,…read moreclean, looks like an actual bank , customer service is excellent.

Friendly staff they greet you as soon as you walk in they are helpful honest and reliable. I was…read morehelped by Rosie her Customer Service was extremely expectational her Team Member Jose who was there working alongside her was also very welcoming cheerful and finished up my loan process. It was fast easy and would definitely recommend them to friends and family. Keep up the good work guys

Rosy was super professional and super helpful will most definitely recommend her service and this…read morelocation.

Find another place that knows what they're doing. LISTEN TO THE REVIEWS! From customer service, to…read moreknowledge of service they provide just horrible. They literally hire ANYBODY.

Ace Cash Express has shown me nothing but rude, dismissive, and unprofessional behavior -- from…read moreboth the branch staff and the regional manager. * On Sept 20th, I walked into the Hesperian Blvd location after being told on the phone to "just bring the check in." The rep strolls out from the back with a pile of snacks, looks right at me and my elderly mother standing in line, and snaps: "What are you guys doing? Why are you just standing here?" Excuse me? We were waiting for service in the check cashing line, exactly where customers are supposed to be. Then he yells, "I'm on lunch break, I'll be gone for an hour, I don't know what you're going to do." That's not customer service -- that's disrespect. * A few months prior, at the Santa Clara Ave branch, I was venting to the same rep about rude treatment I had received at Hesperian. He literally called the girl at that branch in front of me, switched to Spanish, and mocked me by saying: "Yeah, this Black lady is here complaining about you." I'm bilingual. I understood every word. That was flat-out discriminatory and unprofessional. When I escalated to Jeannie, the regional manager, her response was even worse. The first time I spoke with her, she acted concerned and promised action. This time? She dismissed me outright: "That's not his character, we've never had a complaint, everyone says he's great." Translation: because other people haven't complained, my experience doesn't matter. That is gaslighting, plain and simple. I had to drive all the way to Dublin just to get basic check cashing service because I refuse to tolerate this kind of treatment. Customers deserve respect -- not to be mocked, yelled at, or invalidated. Ace Cash Express, do better. Until then, I'll be filing complaints with the BBB, CFPB, and state consumer agencies to make sure this kind of conduct is addressed.

I came here thinking it was going to be difficult getting a loan but with the help of Jonathan it…read morewas really easy. I'm so surprised on how easy, simple and quick getting a loan here was. Only after about 20 to 30 mins they were able to just hand me a check with the money I needed. Not to mention the payments on the loan are very low and simple. I 100% recommend coming here if you are in need of a loan quick! Thank you so much to Jonathan for assisting me today and making it possible to purchase the car I want.

I really needed a loan to get my car out of the impound. My cars been in the impound for a couple…read moredays and every day it's there it keeps getting more expensive. I didn't have any money to get it out of them home so I decided to get a loan. The loan is very easy to get approved and I got the cash to Sameday. So I was able to get the car out of impound and now I'm very happy to get it out of there. The whole entire process is very simple. I really liked how the staff was very attentive. They were very patient and they were very helpful. I highly recommend this place to anyone that is looking to get a loan.

So I called up this company recently because my car was impounded and I needed a loan in a urgent…read moremanor.. after receiving a estimate with the rep she qualified me right away and I got approved for a loan that same day. Super excited at the help and that I was able to get my car back and fixed. Thank you so much TFC title loan for helping me!!!

Proud to have been a member since I was old enough to have my own account! Fast, Friendly, and…read moreFamily-oriented is what this financial institution is all about. This location used to be its headquarters, before they moved to the glitzy & ritzy side of the East Bay - can you guess where that is?! Pleasanton! Since I work right next to this branch, it has been super-duper convenient to run all my banking errands during the week; yet alone, having the Hayward staff so vibrant & hospitable - shoutout to Brenda & the rest of the team! Super helpful & don't leave you hanging when you've got any questions/concerns you may have about your account or any information you would like to know. In addition, they also have perks throughout the year - whether it be freebies or some knick-knacks & giveaways as an appreciation to its members like me, who continue & will continue utilizing their services. They are a cash-less branch, though; meaning that you won't find the traditional teller windows here & being able to get cash on hand. They have 2 ATM machines inside that can help you deposit and/or withdraw from your accounts, in addition, to being able to check your balance, as well. They also have an outside ATM machine, just in case you're in a hurry or you come across to this branch on weekends (yep, they are closed on weekends!) - and they just installed a brand new one within this last month. Ample parking is available (they have their own lot), in addition to street parking along Amador - and its members are predominantly Alameda County employees, so make sure to acknowledge your co-workers when you see them here! Haha. Glad to be a part of the 1st USCU family that gives me a peace of mind & trust in having my finances managed by this institution.

Went to deposit cash via ATM.... Machine malfunctioned and Janeth did her due diligence to make…read moresure my transaction completed in 24 hours. Thank you Janeth.

I wouldn't even give them 1/2 a star... They have the money when you need it, but the interest is…read moreso outrageous that you should consider asking your WORST ENEMY before coming here!

From the owner: Turn your Car Title into Cash!…read more Lots of places will give you a title loan, but at Fast Auto & Payday Loans no one knows this business better than we do. Ask us how you can get more money and easy payments that work for you. Fast Auto & Payday Loans gives you fast approvals, great service and you get to keep your car.

I've been with BofA for over 25 years and today made me realize it's time to switch banks. I…read morehaven't been in a BofA in years due to handling everything online. Had to go in today to take care of something I couldn't handle online. I see the place is nice and renovated, but not enough tellers. The line had 16 people in front of me. I waited for 8 minutes with no movement so I left. Tried to find another BofA on the way to San Jose, but they all had the same poor reviews of long waits. Do better BofA!

This location is very bad with customer service and with the line up here is there a long to wait…read moreto to be called they should close this branch or shut it down this is the only location that is very bad

Evangelin Flores was very accommodating, kind, and had such positive energy. Great help!read more

Fantastic Credit Union, love the service! They are always very informative and willing to help…read more Fast. Not salesy but yet offer services they think I may be interested in~ I've also recommended my kids open their personal accounts here as well, thanks for a great 20 years! Here's to at least that many more!

I've been sitting here for over 30 minutes with 1 person ahead of me since I got here to speak with…read morea banking associate to do a bank wire. Seriously, hire more people. I was here yesterday for 40 minutes and left because too disorganized so came back today thinking it was better. Bank is empty, music is loud and people move at a snail pace uuuuggghhhh

Tatiana was super helped up during my visit today, I came in asking for the impossible to be done…read moreand she made it happen. Customer service here is phenomenal. Thank you for all you do!