Ken is the man!…read more While at another well-known tire store, I was informed after a tire rotation, that my rear breaks were at 3mm and needed work. I was quoted $399. Something didn't feel right, so I contacted Ken at Safe Auto Service and made an appointment. I brought the car to Safe Auto. They did a test drive and pulled the wheels apart for inspection. Ken informed me my brake pads were good and did NOT need service. He could have just as easily confirmed I needed work and charged me. An HONEST man! I now have a new repair shop going forward.

Brought my 2015 GMC Sierra 1500 in to have the AC checked (blowing warm). Thoroughly checked all…read moresystems and checked for any leaks/repairs required. Determined a recharge was all that was necessary. Price was extremely reasonable. These are good, honest mechanics not looking to take advantage of their customers. I'll be returning for future service. Highly recommend to all!

I had my car brought here after the garage I usually go to isn't equipped to handle this particular…read moreissue (chewed wires = very labor intensive) Steve did his utmost to fix everything that he could. The damage was extensive. I was pleased with the time and effort Steve and others at Civali's spent on my car trying to get it operative and believe they would have been able to if insurance had okayed the additional steps and parts needed

Excellent work, they really know how to troubleshoot. It's always a good thing to support local…read morebusinesses and this one totally deserves to get my support.

Oil change. Polite speedy and professional. Will be back…read more again. Reasonably priced as well

I have been doing business with this company for a few years…read morenow with my Jeep Grand Cherokee. A few weeks ago, my Jeep engine light started to flash on my way back from my son's basketball game. It got the point where my gas pedal was on the floor and I couldn't accelerate at all. I called Computer Tune and Lube and Dan, the owner, told me to drive it straight to their shop. So I did, and he said he'll have his team take a look and give me a call. Gave me a loaner (2010 Toyota corolla, that sounded worse than my Jeep). Told me not to drive it on Monday (day of the blizzard). With a quarter tank of gas and the way it sounded I just drove it home. Within a few hours I got a call from Dan. He explained that "fuel started to leak on my exhaust tank, which caused my catallactic converter, radiator, temp gauge, etc to not work properly and he'll have his guy start tonight if I give the okay. He told me it would be around $3,800 plus tax for everything. I felt EXTREMELY pressured. I told him to let me talk to my husband and I'll give you a call back. He said, "I'm leaving for the day, and so will my guy unless you give me the okay to go ahead. Otherwise, I can't get to working on your car for another week or so." So I did give the go ahead since I needed my Jeep fixed soon with 6 kids and activities and sports going on next week. Fast forward to last week, I picked up my car on Wednesday and paid in full the $4,267.28. The invoice was 2 pages long! Dan even said " you got a lot of life left in that Jeep. My brother pays over $1,300 for his new jeep, so no need to get a new car anytime soon" Well, yeah especially since I just put $4,000 into it. On Saturday, I drove my jeep on the highway it started to flash with the engine light again. Then my temperature gauge went all the way up to "H." And then it went right back down to "C." Thought it was a fluke so drove it home. On my street, I could barely accelerate and it started to smoke. After getting a second opinion, from another mechanic, they told me this is the shops fault. He said "you just paid to have your radiator replaced which is what cools your engine and prevents it from overheating. See if they can take a look at it free of charge since they caused it." On Monday, I went in person to talk to Dan and see if he could resolve this. He told me that it's my "fault I drove it. I would have to bring it back in the shop and he'd look at it and if it's on them, they would fix it otherwise I would pay for the tow and all other costs associated with it." I told him my jeep never overheated in the past and I just got my radiator fixed from your team and now my engine overheats. He says "it's an old car and has a lot of issues." I felt scammed and didn't trust him after that. I contacted the BBB and decided to write this review to warn others, especially women. His shop caused my jeep to overheat and now after $4,000+ of repairs I can't even drive it. It's NEVER overheated before and I just paid for all those parts to be replaced and then my car overheats and he won't even look at it free of charge? Women, moms, beware, this guy takes FULL ADVANTAGE.

Denya's did such a great job with my car. I needed two doors, and the car repainted, and…read morepinstripe done to match the other side. They took care of everything from the rental to detailing and waxing my car to topping off fluids and changing a break light bulb. I can't say enough, the shop was so clean and the employees were happy, you can tell they enjoy what they do and are taken care of by the owner. Thanks again Denya's!! Kim Meriden

Highly highly recommend! Ron was great to work with throughout the entire process. Very responsive…read moreand constantly kept me updated. Excellent customer service!

30 minutes in and out. Sales tax sucks. Kind of a janky location. Bring cash or check.read more

If you want true and honest service to your vehicle, you should be going here to Steve and his…read morestaff. They are friendly, courteous, keeps a customer first mentality, has a quick turn around time, and has gained trust in the community.

I strongly urge anyone considering Duddies Automotive on Broad Street in Meriden, CT to stay far…read moreaway from this shop. Joe Duddie cost us our vehicle due to his negligence, and we were forced to take him to civil court, where a judge ordered him to return our payment. Despite this, Joe ignored the court's deadline, and even after I personally reached out and gave him an extra 24 hours to respond, he never replied. Joe Duddie is not the kind of person who takes accountability. He lies, leaves out critical information about the work he performs, and when things go wrong, he refuses to take responsibility. Just like others have shared in their reviews, our experience echoes a pattern of shady practices -- Joe performs faulty work that ends up ruining vehicles, and then refuses to inspect or correct his own mistakes. This is not an honest mechanic. Do not trust this man. Do not bring your vehicle here. There are plenty of reputable shops in the area that value integrity and customer service -- Duddies Automotive is not one of them. and still no payment has been received even after being ordered by the court.

This is my place to go trying to think of what to say of how amazing the shop is I really really…read moreappreciate the work and help they have done for me, I have had badd experience with different shops with lies and fraud but this shop has helped me. I love the young lady who I talked to she so sweet and the mechanic workers amazingly amazing all I know is I had a great experience thank you idc how far I am I'm towing, and bring my cars here.

friendly and reasonable. I would recommend getting a quote and proceed if you could afford it.read more

I called to confirm they do emissions testing and was told their hours, no appointment needed. I…read morewent the next day (Saturday) at 11pm and they were closed although they told me 1pm and their door confirmed.