I see why Brookfield was so highly recommended to me. Two relatives had their cars repaired at…read moreBrookfield after auto accidents, and were very happy with the service. So, when my car was damaged I remembered the recommendations. I just picked up my car and am very happy with the repairs. The entire process was stress-free. Frank gave me a call at each stage of the process with updates, which was so helpful. Zane and Frank are great. They're both kind, knowledgeable and professional. Thanks for everything guys. I absolutely recommend Brookfield if you want quality repairs done on your vehicle!

Brookfield was highly recommended to me by someone I trust, so I was surprised to have a lousy…read moreexperience. I needed the front bumper replaced. I was told Brookfield did a great job with paint so I was surprised to see a blob of paint left behind. Frank came out to look and said, "Oh, that's the manufacturer's mark." This was, of course, a lie. So, I had the tech come out and look and the first thing he said was, "Oh, that shouldn't be there." He gave me two options: take the car as is, or come back (it needed to be completely re-done to fix this problem). Ultimately, I decided to take the car, but I asked him, "what happens if paint starts to flake off" and he said there was a "lifetime guarantee of their work, for as long as I owned the car." I asked whether this was in writing anywhere, and he said, "it's a verbal agreement." Hmmmmmm..... By the way, when I went to pick up the car it was filthy -- it had rained and there was mud caked in the wheel wells. And there's something weird they do with billing: they don't charge you X dollars for paint, they charge you X dollars per hour of paint. Um, wut? On the whole, I would not say this was a good experience. I didn't appreciate Frank's attempt to con me.

Me girlfriend and I Sara, have used bills auto numerous times, every experience is welcomed with…read morefurriest of friends!! Love the dogs!! But the service is also amazing!! Her Jeep sounds brand spanking new!! And we know where to take the cars when they mess up, from oil changes, to breaks/rotors, tires. Everything is affordable, and they're actually decent human beings at the shop!! Hard to find a good shop like this now a day!

I can't give these guys enough praise. My Jeep broke down on 84 in Hartford and it needed to get…read moresomewhere towed nearby. After glancing at some quick reviews, Bill's looked like my best bet - BEST decision I could have made. They did anything and everything to try to keep costs low when diagnosing my clutch issue and gave daily updates on their progress with pictures! They understand the expenses that vehicles incur and genuinely attempt to keep costs low and affordable. After this major fix, I had another issue and immediately went back to Bill's. The issue was unrelated to their previous work, but Joe (who specializes in Jeeps) drove to Mass to get the part for me that day! They made me feel like a priority both times I have been here, and will take the time to give you the details about their diagnostics. I can't recommend this place enough! Even though I live 30 minutes away, Bill's is now my favorite go-to mechanic.

Rob and the entire staff were super helpful and knowledgeable! Prices were absolutely reasonable!…read moreBest place to bring your car with transmission issues or to get remote starter! Very trustworthy!

I went and tried fixing my "fuel injector" that what they told me they billed me over 400$ they…read moresaid they replace all and removed all , they did not. I have my mechanic friend who was away on vacation that's why I went here cause I need to fix this fast cause I work , he told me they didn't replace anything it's all the same ones he put in ! he said it's a "cob job" stating they used a used wire and even broke one of the clips and replaced it with a zip tie ! 400$ for a shit job and for it to act up again in less than a month is CRAZY. THUMBS DOWN 100%

This place is horrible and extremely overpriced. I told my sister to stop coming here but she…read morewouldn't listen. This is the second time she gets a service here and her car broke down the very next day, leaving her stranded and the car is still fucked her only hope is that the dealership can fix it. So not only did they not do their job and took my sisters money, they made her car worse and have cost her thousands of dollars.

I have been looking for a mechanic to do work on my Honda crv for months and haven't been able to…read morefind anyone. I brought my car in 45 minutes before closing and the owner, Gary, looked at my car and fixed my issue within 5 minutes- and he didn't even charge me! He was so kind and helpful, and he explained everything to me perfectly. I am going to start bringing my car here regularly. Thank you!!

Jay has been my mechanic for nearly 14 years now. When I was a broke grad student, he repeatedly…read morewent above and beyond to help me keep my car running on a shoestring. When I couldn't afford to do things the normal way, he could usually find a way to do it with wire and some electrical tape. Once, he spent at least an hour (which he didn't bill me for) calling multiple salvage yards to find me an exact match for my bumper, because he knew I couldn't afford a paint job, and he didn't want me to have a mismatched color. And his staff are just as skilled, friendly, and honest as he is. If you're looking for a free Keurig bar and nice carpets, move along. This is not a chain or a dealership. It's a good old fashioned oily workshop with broken-in chairs and faded signage. The kind of place you can relax and trust you're in good hands. Pro tip: Don't be scared to make a follow-up phone call. They're a small shop without a secretary.

Unfortunately, not a very good experience here, at all. Shoddy work and no response from Jay…read moreregarding the problems with the dash cam he installed; when I had originally inquired of service, I said I had a hard deadline to leave the state for a work contract and was told no problem, the job would only take him a few days. The following week I dropped my truck off on schedule and 2 weeks later the job not was still not done, he handed me the rear cam he did not install saying "maybe I could find someone to install it in CA when I arrived"; the backup camera he installed is calibrated about 8 inches off to the left (which i mentally account for now every time I back up) and the wiring from under the dash continues to fall out when I drive bc it was not re-installed properly after he swapped out the $new sound system$ with the apple-car screen that was "necessary" to use backup camera. Such a shame, I handed him nearly $2K and am left with nothing but problems (oh, and the dash cam drains my battery and I have ended up with a dead battery on more than one occasion 3,000 miles from home, but he can't remember if there was a low-voltage cut off to the cam he hardwired to the fuse box)... Bummer for me. Won't be back to CT for 5 more months so I can't even go back in person and Jay has not responded with information on the manufacturer of the product so I can try to figure out how to disconnect it so I don't end up needing a new battery, I'm about to rip the dam thing off the windshield and tear out the wiring and throw the whole damn thing out in the trash. disappointed and puking out my hard-earned $$

Sunshine Care Repair has provided us with excellent, personal and helpful service for many years…read more The quality of their work is professional and reliable; they have addressed the needs of two of our Jeeps consistently. NO complaints ever and Andy, Joanne and staff are wonderful!

Andy and staff are totally with it. They do excellent repairs in a customer friendly manner and…read morewill also provide a ride or loaner car when necessary. Good shop.

I'd rate these guys a six if there was the option to!…read more Being a woman I'm always prepared to get fleeced but when I came here, they drove my car and were just like "nope, it seems to be driving okay! You need a wheel bearing [I promptly forgot the name] but it'll become obvious when the sound gets louder." So off I went, psyched to drive for a little longer without immediately putting the car in the shop. The minute the car does start making the annoying sound I'm looking forward to coming here because what an honest, great set of people. A++

My car broke down on the side of I 84. Guido Volpe was out to tow my car immediately. Got me off a…read morevery busy dangerous highway. He took my car directly into the garage, looked at it immediately, diagnosed the problem and I was out of there within an hour. He gave me supplementary paperwork to give to AAA for reimbursement. Wonderful person. I can't recommend this shop highly enough.

I get my emissions done here all the time. Make sure you bring cash clean very neat very organized…read more Very detailed facility.

PLEASE don't buy a car from l&s automotive. I bought a car from them which I had for 2yrs. Since I…read morebought the car I replace the timing chain, back struts, ac motor and water pump. The warranty they said would cover these part (gold standard warranty) did not cover anything. This place is a professional lemon sellers.. i should have known that while I was buying a car the person had just drove off the lot with the car that he just bought and 20 min later it came back on a tow truck. Do yourself a favor and don't buy a car from these ppl.. their all scam artists.. all the cars they get are demonstrating salvaged cars.. they are liars and definitely not trustworthy.. if you do buy a car take it to another automotive shop and have them run a diagnostic test on the car..DONT TAKE THEIR WORD FOR ANYTHING..