Quick and friendly customer service. Brittany is always there to greet you with a smile and help…read moreyou with the services you need.

The worst check cashing store I ever used.. I heve been using check cashing stores for years. I…read morejust recently moved to Benicia two months ago. I get paid weekly and live across the street. I work in union construction, and for multi-million dollar companies that have never bounced a check in my 10 years in the trades. The first two times I have tried to cash my payroll check there there "system was down" the next "they weren't cashing checks at the time". I have been driving all the way to Vallejo to a California check cashing and have had no problems, up until last week I gave it a shot and by golly they DID IT! Signed me up an account and was relieved I didn't have to drive into the next town after a 10hr brutal day in the hot sun.... but then after waiting 15 mins for them to verify my check the very next week she told me "the person verifying checks told me not to cash it." She couldn't give me a reason why and the corporate office was closed by the time I called. And was advised to call back after 10am tomorrow and before they close at 5pm, in which I will be working.. I do NOT recommend this place to anyone who doesn't have time to waste, time that I could be at home with my wife and 5yr old daughter.

The staff make you feel welcome and they are very good people and that's what makes me happyread more

Consistently Good service! The first time getting a loan…read morehere was great, so I hoped it would be the same the next time around. and it was! The manager is very easy going, friendly and professional. Great service, they made me feel like I am one of a family member.

Quick and easy..in and out in 10mins with money. They didnt ask too many questions..just got…read morestraight to the point. I will definitely be coming back if needed.

I've been coming here for years and all I have to say is I'm glad I'm done with allied cash. To be…read morehonest it's not even the business itself, but more along the lines of the lady's (short Asian and heavy set Hispanic) attitude when I come in and try to use services that they offer. Today was my last day it was the last straw I got talked to like I wasn't even a human in these lady's eyes. Not only did I have to wait outside for them to open the door during business hours I got treated poorly.

I've had to visit this branch a few times to take care of business, and the workers here are very…read morenice and personable. I have had several pleasant encounters with Nicole, I believe she's a manager there. She was very helpful, she even walked me through the use of their ATM machine - being a new customer at Wells Fargo. Haha! She also informed me of different types of accounts that would be more beneficial to me and my situation. I also worked with Quinton, who helped me with my account on two occasions. He is knowledgeable, professional, and also personable. He recognizes me when I come to the branch, and says hello. Honestly, I've never had experiences like this at a bank before so this is HUGE. Kudos to a well-managed branch with pleasant people.

Money.read more

Kiara was excellent! I went in at 5 and was out with my check by 6! Smooth, easy and pleasant…read moreexperience (:

Did not acknowledge I did not speak Spanish until after I told No habla Espinol. The man was rude…read moreby telling me that car titles do not have more than one person's name on the title. I told him that I have 3 cars and both me and my husbands name is on them.

Even though I was denied due to credit. Their customer service was top notch & I appreciated their…read moreefforts. Addendum post to follow.

I've been a customer here for years. This bank is amazing. They know your name when you walk in…read moreafter you've been there for a while. They've gone above and beyond for me recently having financial problems and my account accidentally got it overdrawn fee that I really just couldn't afford and I've always been in good standings with them and they went out of their way to take away the fees for me as a courtesy as most banks really don't care For that reason and that reason alone and the girls that work there are amazing. I will always Bank here. I appreciate their help in my time of need. They were very sweet.

I've always had great service at the Westamerica Vallejo branch. But recently, I had a dispute for…read morea charge on my account. Alexis, in the Vallejo branch, went above and beyond to be helpful. Explained the process of disputing in detail. Today, she called me personally that the credit had been made to my account. Alexis is to be commended for her great customer service and caring about the customer. Great follow-up and a very pleasant person to deal with. Thanks Alexis.

Where do I begin. Hilda was rude, indifferent, and…read moreunapologetic. I had an appointment at 1p, got there twenty minutes earlier just to be sure I was there on time. When I stepped into the place, the guy at the front asked for my name and appointment time, I said 1p and told him my name. He directed me towards the seating area and told me to wait, that the person who would be helping me would be available soon. By 1:01, I guessed they were finishing up since sometimes things go over with stuff like this. By 1:30, I decided to give it 10 more minutes. The guy at the front had visibly gotten up a total of two times after 1p and gone to knock at the door for the lady whom I guessed was also going to be helping me. I don't know what he told her, but it didn't alleviate the situation in any way for me since I was still there waiting without any updates at all. By 1:40, I asked if I could step out for moment to buy a snack since I hadn't gotten a chance to eat earlier in the day. The guy at the front looked at me and said yes, only to follow that response with "can you wait a few more minutes, she's almost done." My stomach had been growling for the last thirty minutes, and was starting to cramp, so I politely said that I would be quick and come back. He took my W-2's before I stepped out so he could hand them to her if she finished before I got back. It took me five minutes to walk to the Dollar Tree around the corner of the building, grab a snack, then five minutes to get back. When I got back, the door to the lady's office was open and the guy at the front told me she was ready for me. When I stepped into her office, there was no greeting, no smile or even a look to signal that she acknowledged me at all. (And I'm not trying to say that people should smile all the time. I don't, so I don't expect anyone to do so. But at least as a greeting to someone you've kept waiting for almost an hour past their appointment time, it's the bare minimum.) I sat down at one of the chairs across from her as she went through my documents, punching them into her computer. "I started looking at your 2023 documents, you're getting .... back for your federal," was all she said, which I had asked if she could change since I had already received my federal and only needed my state taxes redone for that year. I had said, "I had hoped to see you before you started so I could let you know about my federal taxes once my appointment had began, but since I didn't know when that would be, I couldn't tell you." She then edited the e-document and started rushing through the 2025 tax forms like she was in a hurry. I couldn't help but feel like I was wasting her time throughout our whole interaction, or lack there of. There were no questions, no comments, nothing. I watched her staple things together, get up to print things out, then come back and sit down without a word. She handed me a pack and told me to sign it, then showed me the amounts I'd be getting back. After that, she closed the folders and started organizing her own stuff, only saying a quick, "Okay, that's it. You're set." I paid $240 for this kind of service, only to have it rushed into 10 measly minutes where I couldn't ask a single question. Don't ask for Hilda. Save yourself an hour or two. Aldo, Fatima, and Karla are great, go to them instead. Yo page $240 por un servicio como este, para solo tener 10 minutos muy apurados y sin poder hacer ni una pregunta. No hagan cita con Hilda. Mejor con Aldo, Fátima, o Karla, ellos si los cuidan bien.

Aldo and his staff are the best! We've been going to him for the past 10 years and we're never…read moredisappointed! Recommend 10 out 10 times.