Incompetent. Mixed up labels on meds. Demands sedation to…read moreeven see my dog because the vet (esp Dr Paul) is terrified of him and doesn't know how to handle a large dog. Mixing labels for medications can be fatal. Literally ANYWHERE but here is better. 0/10

Desperate situation with big Himalayan kitty, Katrina was so consoling and caring. Thoroughly…read moreexplained the beginning, middle and end for the next steps. Many thanks, bett

Best vet , staff are fantastic.....he treated my Malakei (Husky) with such respect and dignity…read more when it was time to leave this world , Malakei could not walk and he had peed all over himself on the way to the vets , the Doctor came out and very gently pick him up in his arms and carried him inside, we said our goodbyes and he left this world peacefully , the Vet and staff are very considerate of your emotions and feelings of losing a beloved pet. I would highly recommend Stone Church Animal Clinic, Thank you for all your caring and respect .

The vet is very compassionate and loving with the animals. He gives you options when available. And…read morestaff is really good. Pleasant experience.

My morkie Sonya and I have been coming here for about 4 years. We are extremely happy with the…read morelevel of service that Drs Mike and Claudia, and their staff provide. Today he completed all of our travel paperwork only to discover I had brought in the wrong form. He happily and promptly corrected MY mistake. He is always thorough and caring to Sonya even though she is less than thrilled to be there. He is very big on ensuring his clients have all the information they need to make informed decisions about their pets health. We never feel rushed or pressured to make decisions. I highly recommend this practice to people who love their pets.

If there were 10 stars I would rate them with those....5 stars is not enough in my humble opinion…read more If you live in the Hamilton, ON area I would highly recommend that you consider bringing your pet here to this VET for care that is way beyond your expectations. This group of VETS work out of conviction not convenience. They make a proper diagnosis and send you home with the knowledge you need and if necessary the correct medications to heal your pet not drain your pockets with endless visits. I am so grateful to have found such a clinic to care for our young dog. The clinic has a staff that goes over and above to accommodate you and your schedule, never have I had to wait for an appointment. Thank you all for what you do Gagemount Animal Hospital, Drs. Keir and Milliken and thank you to all your wonderful staff.

We started coming to Blue Cross Animal Hospital with our BMD puppy. We had first taken him to…read moreanother clinic where the veterinarian never even spoke with you. We were new puppy parents and dealing with recurrent eye infections, a skin condition and a possible diagnosis of entropion without ANY actual conversation with the vet. We had SO many questions about food, treatments, vaccinations; and literally we would get a print off of something from the internet with a "let us know if you want to do these optional vaccinations". The BEST thing we did was take our puppy to Blue Cross. The vet is on the phone with you while they are examining your pet (because of covid). They answered every last question we had and thoroughly explained the optional vaccinations and discussed why (based on lifestyle) some may be worth considering. We have had a different vet each time we have had to bring Hagrid in, but they are all amazing. We couldn't be happier with the care he receives here. They are obviously extremely knowledgeable and caring. Highly recommend.

Such a great place . I feel like Polly ,my Sweet bulldog is…read moregenuinely cared for when we go . Very professional and kind .

Don't bother calling for any advice whatsoever, asked a simple question. Have to book appointment…read morejust to ask it. Fucking garbage clinic take your cat somewhere else.

Creepy cut her paw and since it is a little wait time get an appointment due to Covid-19 Dr. Emily…read more at The Cat Clinic looked at Creepys wound pics and gave her an antibiotic to help her until she can be seen. Where do you see caring service like this,I am so pleased with this business and the way beyond services they offer .... Bravo folks

We are so glad that Rachel Vandendool recommended Beattie Pet Hospital to us . 1st I have to start…read morefrom the receptionist who took my call , her mannerisms over the phone was awesome.The care that Dr. Marwa gave to Emma (our German Shepherd) was outstanding . Dr. Marwa also followed up the next day with a phone call. We made Dr. Marwa Emma`s new veterinarian. Many Thanks Brian---CHEERS !!!!!!!!!!!!!!!!!!!!!!!!!!!!

The staff and the techs here are awesome!...Clearly animal lovers! The vets, however, are…read moreambiguous fakes focussed on money only. We are starting a law suit for what they did to a 3 day old kitten. They take advantage of grieving pet owners to a point just short of illegal but way past unethical. All profit based. If your pet is in distress, I implore you to seek medical help elsewhere. I actually spoke with a former employee about it and she was sorry that I didn't contact her earlier. Sad that these businesses exist. I have to put a one star rating but I wish there was a zero Katie N. nailed it Apathetic. Incidentally, my name is listed as David H from San Francisco (not sure why) but I am on the Hamilton Mountain. Any further details you can inquire at hiraid@yahoo.com

Our family was treated with kindness and compassion. Considering they didn't know us, or our pet, I…read morefelt they handled the situation with professionalism and courtesy.

We called them at 5:30am because our Corso woke up with sudden mobility issues and was crying in…read morepain. They explained that they only have one doctor on staff till 8am so we may have wait a little. We got there at 8:35am and was greeted by the receptionist. This person had ZERO personality or compassion for our fears and concerns and we stood there for 10 minutes filling out their precious forms while our dog sat there crying. These people need some serious lessons on how to communicate and deal with people experiencing the fear and worry of a sick pet. Before we were even brought into a triage room, they made sure to charge us with the ~$255 assessment fee. We were brought into a triage room and told that the technician would be with us shortly. It was ONE HOUR AND FIFTY-FIVE MINUTES before someone finally came to check on us. "Triage" is NOT the right word for whatever that was. The technician was with us for five minutes asking questions and then she said, "The doctor will be with you shortly" and she left the room. Another 25 minutes passed before the technician returned and asked if they can bring our dog into the back so they could do their assessment. STILL NO VET. This is NOT emergency vet service. This is an understaffed walk-in vet clinic. After a 10 minute assessment, our dog was brought back into us and the vet spent 10 minutes explaining what they felt was wrong. She was very clear in the steps they recommended and VERY clear on the costs for each of those recommendations. Evan after agreeing to two prescriptions, she left to type up the summary and write the 'scripts. That was another 35 minute wait, all the while our dog is crying and whimpering in pain. Do you and your precious pet a favor and AVOID THIS PLACE. Zero personality, zero consideration for the animals, zero communication, zero compassion, zero, zero, zero. What a scam. Run. Avoid. Go elsewhere.