Very lowkey LIQOUR spot…read more It's definitely a good spot you wanna go to for some booze. Very clean place. The staff was pretty cool friendly and helpful. My first time here and they make you feel welcomed. Very good variety of drinks I'll be back when I'm in the area it's just nice in there and big selection.

I live in Lake Balboa and have been a customer at Vintage since they were the Wine & Liquor Depot…read more I've always been grateful to have a store in my neighborhood with a wide variety of options and a knowledgeable staff. Unfortunately, tonight I had a bad experience at the store. I usually go there for craft beers. But a couple months ago I stocked up on some white wines. One of them described itself as light and crisp on the back of the bottle, which is in our taste wheelhouse. Well, we've had the bottle for a couple months and when we opened it last night it was a deep golden brownish color and the nose immediately let us know that the wine had turned. I poured the glass back in the bottle and put it back in the fridge. This evening I came into Vintage with the bottle and saw two staff members. One of whom I'd dealt with multiple times. They were watching the World Cup game on their TV monitor. I greeted them with a friendly hello and inquired about the game. Then I told them that I'd purchased a bottle of wine that had turned and asked if I could be credited. I didn't have the receipt but I'm on their points program and I knew they'd have a record of the sale. The person I'd dealt with before shot a look to their co-worker as if it was an odd request. But the look on their faces said they thought I might be trying to get something over on them. They went on to let me know that they have a zero return policy on alcohol. I told them I understood but that they sell expensive wine and surely if someone spent a lot of money on a bottle and it had turned that they would take the product back. The response I got honestly made me feel like they didn't understand the concept of a wine "turning". They suggested it might be accommodated in the form of wiring me money but it needed further approval. I told them to forget about it. To keep my wine and the money. It wasn't the money it was the poor customer service. I paid for my beer and left. I wouldn't have minded them getting clarification from a manager on the issue. But the vibe that was given back to me was that my request was not legit. Earlier I said that I appreciated their knowledgeable staff. But there has been some turnover in recent months and the people I used to rely on for suggestions haven't been there in quite some time. If your staff is educated enough to know the zero-return policy they should be educated enough to know that some wines go bad and that customers aren't being difficult for returning the bottle. Sadly, they've lost my business.

Clean nice friendly staff faster service ,convenient schedule special during weekend nice inventory…read more., coolest beers and wine

This is my favorite place to go! The employees are very nice and always friendly. The store is…read morealways extremely clean! Give it a try! You'll love it!

Great looking liquor good price Good service great workers…read moreExcellent selection's wine and cold beer

AVOID AVOID AVOID Wish I could give 0 Stars…read more they over charge everything DOUBLE the price Total wine has the same stuff for HALF the price We came to explain and the worker (some old grandpa) wasn't being reasonable and didn't want to help at all We got Clase Azul and paid 100 extra. Never coming back I hope everyone sees this and sees that they overcharge everything in the store So not worth it at all

Stopped in over the weekend with the Ladyfriend to pick up libations for a party. Decent selection…read more The prices are what you expect for a place like this. The guy behind the counter was friendly. My only knock is that the parking lot looks like the Northridge/North Hills chapter of the Good Sam club with there being several cars, vans, and an rv with homeless people living in them. Thank you, Mayor Garcetti. I digress as some are panhandling and in a very hostile manner. Not cool at all, if you just want to stop and buy, then someone is in your face asking for money. With the nearby Rite Aid closing, I can only imagine how much more blighted this shopping center will be in the near future. Oh and the guy on the bike with the locs shades in front of the massage parlor was classic, like the sphinx telling the Ladyfriend and I it was raining the day of our visit. Thanks, Captain Obvious. As for selection, this store has a good tequila selection, and the beer is good as well. They should clean it better, it stinks in there. It would take maybe 10 minutes tops to mop the place out. So, it gets 5 stars on the ambience, prices, and selection.

No real Custemer service . No prices on a lot of the items . And on top of that the associate gave…read moreme a total on my purchase but on my card i shows a higher amount charged . My first and last time going to this place. Will not buy from here ever.

Beware when coming here. Always check your money as I gave a 100 dollar bill and got a fake 20…read moreback. I didn't seem to check right away but by the time I needed to use it I was told it was fake. JUST MAKE SURE TO CHECK YOUR BILLS BEFORE YOU WALK OUT. Never did I think I would have to double check bills but apparently I do. Just beware

Good service been coming here for many years…read more Anything you need quick and go! The parking isn't too bad but a lot of people.

Great location. Clean store. Awesome liquor prices. Cheapest store in Granada hills. Lovely staff…read more It feels like family when you go there. The owner did a wonderful job. 10 stars out of 10 what a variety of craft beers. My everyday go to store in LA. Service is A1

Great selection of craft beer and wine. Friendly staff…read more Being coming here for years.

I am being coming here for years I know the bold guy is a little off but today definitely not a…read morecustomer service at all Very very disappointed

Great place. Nice conversations . Lots of laughs and great stock of spirits. Highly recommend.read more