I am updating my review based on this quality customer response! It's appreciated that your team…read moretook the time to speak to these possibilities for future users.

Offsite does secure document management, storage, and destruction. I was in need of their…read moreindustrial shredding services which can also be used for residential personal document shredding. The building is very easy to find. I was greeted immediately by Tony who was very friendly, professional, and knowledgeable. Document shredding is by the pound ($25 for first 100 lbs and twenty five cents each pound after that). He took care of the two paper bags of personal documents I had. So much easier than shredding your documents at home! The office is clean and efficient. Very helpful staff and services. I will definitely return to Offsite.

I have been using Pirates Cove Ann Arbor for almost 5 years now and have been extremely happy with…read morethe service and facility. The facility is well kept and clean. Any time I had an issue (which every time was self-created) they responded quickly to take care of it and always kept me informed. The people at Pirates Cove are always friendly and great to work with. I would definitely recommend Pirates Cove Ann Arbor to anyone.

Great facility. Very clean, well managed, and with good security. I looked at a few other places…read morebefore choosing Pirates Cove. Many thanks to Teresa (with no "h") and Christine, who provided outstanding service and made the whole process fun.

Wow''' The best thing I can say is EXCEPTIONAL . Easy access, very pleasent help, clean and it…read morelooks very new. Rates are veery reasonable. Thank you pirates Cove!!!!

Brand new clean facility, complete with friendly, family-oriented staff who work and live onsite…read more If you rent here right now, chances are great that you will be the first person to ever occupy that space. Straight-up, no high-pressure sales, the property is very secure, but access is easy. The hours listed through Yelp are for the front business office. Gate access for existing customers remains open until 9 pm. This is not a 24 hour access facility. I have a larger, climate-controlled unit. One of the nice perks of this place is the overhead motion-detecting light system. I don't know if all inside units have that, but it's nice and not usual. It is not cheap to store belongings in secure climate control, but I think the prices here are reasonably competitive. The owner told me that if they decide to do price increases they space them about 11 months apart and the increases would be $3 or $5 at a time not $20 or $50 like I watch the other places do. Very few people these days can afford to pay for a whole year's worth of storage at a time. I see a lot of these places lure people in with nice introductory rates and promotions, to then jack the prices way up once they are all moved in. Moving is expensive. Storage is expensive. If you aren't careful you could lose everything. I did not take my decision to store my property here lightly, and like I said so far I am happy with the experience.

We had Alejandro, Hector, Ben, and Rodrigo help us move this week and they were amazing! They were…read morecourteous, professional, careful, and a ton of fun to be around for 7 hours. Would highly recommend the company and that group specifically!

We have moved several times including cross country and within town and Handle with Care had the…read morebest movers that we have ever had. This is the ONLY move we have had where the movers haven't damaged/scratched something. They sent a 3-person team (Andy, Yeri, and Dan) for $189 per hour. They arrived at 8:45 and left our new place at 1:45 moving 3 bedrooms, study, and basement. They wrapped all of the furniture in pads and plastic wrap before they loaded. At our new place, they placed furniture where we wanted. The new place has hardwood floors and they removed metal feet from our furniture and replaced them with felt pads that I already had. Andy even offered to do a simple repair (they didn't do the damage) on an old piece of furniture. We were amazed that they could carry two things easily and go up and down the stairs without banging into the walls. When their hands were empty they ran up and down the stairs. When they left, my husband and I looked at each other and said, "wow! They were amazing!"

I just want to state for the record... The person listed in…read morethe prior review, Cheryl, is NOT the manager at Green Trees Mini Storage. She was filling in as my replacement while I was away. I do not know first hand what transpired between the renter (Talulah b?) and Cheryl that would have led to such a poor review. I do know however that for over 5 years I have been the manager and have taken great pride in working with my customers. I do realize that our economy has been rough during the past few years, but to say that I don't work with my customers is totally false. We are a business, and just like any other business that a payment is due monthly, there is a limit to which we have to say enough is enough. After rent has remained unpaid for 2 MONTHS, the goods will be sold at auction if full payment, including all late fees and other associated fees, have not been paid. I wish I knew who Talulah b was and had the opportunity to speak with her regarding her unfortunate experience during my absence. We are a great facility, one of the most accommodating in the entire area. Please give us a chance to serve you. Sincerely, Jill Coloske - Manager 810-231-9446

One of the worst self storage companies I have ever dealt with. The manager, Cheryl, is one of the…read morerudest, nasty people I have encountered. They will be very accommodating when you call to set up storage, but after that - her hours are 9am-10am M-F. If you are more then 15 days late, you have to pay in Cash - they will not accept a check (regardless if you have never bounced a check with them) and she will not make accommodations to meet you outside of her 9-10am hours. At 45 days late they schedule you for auction. They do not try to contact you other then a few phone calls. They will not send a certified mail notice because they are not required by law. They will not work with you AT ALL. If you lose your job and are struggling to make payments they will not accept 'half' payments of any denomination. You pay in full or at 60 days (in cash - money orders are not even accepted) your unit is auctioned. I feel they are more interested in auctioning peoples units rather then working with their customers. They do not plow in the winter and the gate is NEVER locked. Anyone can have access to your unit off the street. Then when you do pay on time and give them a check they hold it for weeks without cashing it. It can really screw up your book keeping if you are not diligent in watching your transactions. I am moving my stuff from this facility immediately - I advise you to do the same or better yet do not even store your things with them to begin with. There is no working with you if you fall on hard times - they want to auction your unit and do not care about their customers.

Super helpful location manager here. Great communication via email (like many, we need it for kid's…read morestuff over summer). The building very well maintained clean, and even the bathroom is clean! Highly recommend. Ann Arbor is a small city, just a few minutes extra drive from campus, that's all.

Michelle the manager is awesome!!! She is very personable and will help you with anything you need…read more I would recommend using Stop N Lock.

I had a really great experience here with phenomenal customer service - I had a concern and they…read moreemailed back right away and resolved the issue with no problems.

I had a miscommunication with them about the terms of my storage space lease and they ended up…read morebeing extremely accommodating. That is the benefit of going to a locally owned place like this over a big corporation.

Basic storage place. Ask for 1st floor which you will pay more. Pain to climb stairs or use…read moreelevator and then drag stuff. We drove right up to our unit. Quck and easy to unload. They charged 12 dollars for lock. Checking in worker was hiding. Had to do everything online. Afraid of covid which i cant blame her. 50 percent off first 3 months. They have uhauls somtimes. We got reassigned 5 miles away. Penske is next door. You get AAA duscount. 7x24 entrance.

When looking for longterm storage, I wanted an indoor, climate-controlled facility. Most storage…read morefacilities in the area only offer outdoor units, so pickings were slim. I was super happy when I discovered Affordable Storage! As compared to the other similar option nearby, I found Affordable Storage to be much cleaner, the units easier to access, and less in/out traffic, which made me feel more secure about where I would be leaving my belongings. There are a variety of bins and carts available for you to use when shuttling items between your vehicle and storage unit, which I have found very useful. The only drawback is the hours, which are pretty limited; especially on Sundays, when you can only access your unit for three short hours. Having said that, you just need to plan accordingly.