again the worst place to take a truck been almost a year thought it might have have got better was…read morei wrong waited 3 hours to get in for a fuel filter that took them an 1 and a 1/2 to change...when it can be done in 20 min...i have had road side service( Repaced air bag) and a (brake canaster)done on my trucks that have taken less time so i am very sure there help is unaware of how to work on a truck beware all who go there!!!!!

From the owner: Wallwork Truck Center is your authorized dealer for new and used Kenworth and Ford Trucks. We also…read morerepresent the following trailer lines: Great Dane, XL Specialized, Dragon, East, R-WAY, Demco and Prestige. Wallwork has been in business for 90+ years in the Fargo-Moorhead community. In 1921, W.W. Wallwork Sr. entered the automobile business in Moorhead, Minnesota. He operated a successful Ford dealership through the 20's, 30's, and 40's and moved into the heavy and commercial truck business in the 1950's with Ford heavy trucks. In 1969 Wallwork was awarded a Kenworth franchise and immediately began adding trailer lines. After much success in the truck sales and leasing business, there came a need for expansion. In 1971 personnel were specifically trained in sales, parts and products. In the early 1980's the truck department became what is known today as, Wallwork Truck Center. Today, Wallwork Truck Center is franchised to sell Kenworth and Ford medium and heavy duty, commercial and conventional, cab & chassis, sleeper and day cabs & many other truck and trailer lines including Great Dane. Since the first award in 1985, Kenworth has presented the employees of Wallwork Truck Center with multiple Gold and Silver Awards for dealership and customer service excellence. Wallwork Truck Center has also been honored with the Kenworth Gold Customer Service Dealer of the Year Award again in 2022.

These guys are awesome! Great service department, always have the part you need in stock or can get…read morein a day, Sales Department folks are nice and gave me a great price on a new truck. Very happy with the dealership!

I highly recommend Dave at Interstate MotorCar!! He went above and beyond to help me out long…read moreafter the sale was done. He cares about his customers and it shows! Will be buying our next truck from him for sure!!!

A great pairing of knowledge and customer service. I still have a truck I bought from Dave over 10…read moreyears ago. I went back last year for tires. Looking for my next truck and I will be going back!

The service department does a fantastic job here. They were able to triage my unit within a few…read morehours and let me know that the repair would take 4 more hours, but they would work on it right away because they had the part in stock. Pricing was fair and I was happy to get back on the road to get my load delivered on time. Thanks to Angie the Service Manager and her team. Will be back for service and hopefully a new truck.

My sister had RV towed to Wallwork Truck Center. They let her plug in for a few days. They…read morediagnosed the problem as needing a new distributor cap and oil change. Total $634 originally. They had 2.5 hours of labor, diagnostic fees, miscellaneous fees, parts ($60 for a cap) plus $80 oil change. They agreed to $456. They replaced the distributor cap and oil change. That didn't fix it so they said that it would be entire distributor. That doesn't fly right with me. They also claim the cap from the ujoint was missing so they were going to charge $250 for that. $700 worth of work. I paid the $455 (should not have paid for anything but the oil change). She had it towed to another mechanic. Less than two hundred later, new spark plug wires and a ujoint from another RV, they are headed on the road perfectly fine. Today Wallworks calls me up to get my sister to change review on Google. Give me a break! The audacity.

Two-Part Review - Sales & Service…read more This is a two-part review based on my experience purchasing a 2021 TRD Pro in June 2024 and my ongoing service experience. Sales Experience (4/5) When I came in, I knew exactly what I wanted. The truck had only been on the lot for about a day, and I came prepared with a significant amount down. I thought that might help with negotiating, but eagerness + a rare model doesn't exactly create leverage. Lesson learned. Financing and management were solid. The salesperson was newer and didn't know much about the truck, so I ended up educating him a bit. No hard feelings -- everyone starts somewhere -- but as most people know, buying a vehicle isn't usually anyone's favorite process. Overall, I'd call sales a 4 out of 5. Service Experience (5/5) This is where they've really earned my business. I purchased the prepaid service package and have been consistently impressed. I'm now around 70,000 miles. They've made recommendations when appropriate but have never pushed unnecessary upsells. Oil changes are typically done in about 30 minutes, communication is strong, and they even send technician walk-through videos explaining what they're seeing. One visit stood out -- after an oil change, I had barely left when they called to say they noticed a small amount of oil where my truck had been parked and wanted to double-check everything. I turned around immediately. It ended up being minor residual oil from service, but the fact that they were proactive enough to call before I even made it home said a lot. Most recently, Hunter in service was excellent -- clear communication, honest discussion about what needed to be done now versus later, and he even honored most of a prior 15% service promotion after checking with management. And a huge shoutout to Larry, one of their senior technicians. I mentioned a small bumper issue while the truck was on the lift. He set expectations properly and said he didn't want to risk causing more damage. When I came back to pick it up, they had fixed it anyway -- no extra charge. That's under-promise and over-deliver. Sales was solid. Service has been exceptional. I'm currently considering purchasing a second vehicle -- possibly a BMW M4 or Z4 with the inline-six platform shared with the Toyota Supra. Living in Fargo, we don't have a BMW dealership locally, so service matters. The fact that I'm seriously considering a $50,000 used vehicle partly because I trust this service team to potentially help support it says everything. That level of confidence doesn't happen by accident

Had a new Tacoma shipped to the store, somehow I paid over MSRP for a 25' in 26'. $1000…read morenonrefundable deposit and they left many details out about how stripped down the truck was. SR5 with winter package upgrade and somehow no floor mats, no mud flaps and the one I built on line had the side tube steps and was $2k less for a 26'... I feel like fool!