Always in and out in a snap. I love the convenience and speed of this car wash. We hear all the…read moretime. After the automated car wash you can pull to the side and vacuum your car for free.

Our go to carwash in long beach. Easy quick service and the car comes out clean. At 16.00 for the…read moretop tier it's not cheap. But beats the 60.00 ice paid for hand wash at the office. Hubby and I live in downtown long beach and come out this way to get out. Ars cleaned.

Amazing customer service! Arrived on time, got to work right away and did an amazing job on a 18…read moreyear old minivan that's never been detailed inside. Got a lot of the stains out and took his time! Thank you!

Full detail requested. Great Job! Very thorough and clean! Great price for results! Nice guys! On…read moretime and good follow through! My white 4Runner was dirty inside and out. Looks new again, top to bottom. I would highly recommend.

First time here but was blown away how efficient the team is! From package selection to paying, to…read morereceiving my car spotless! They did not try to upsell a product that I didn't need. Very honest work! I will be back the next time I am in town again for sure!

I just left this place and felt the need to leave a review. Overall this place had good prices,…read moregreat customer service, and did an amazing car wash. My car hadn't been washed in a while due to day to day life and then being at the dealership for some maintenance. My car just was dirty on the inside and outside. This was my first time at this business and I had a positive experience from start to finish. One thing that stood out most was that they were fast and efficient while still maintaining quality work. The staff worked together on the cars and I could see how they even did a double check together before calling me over. The manager or boss I assume was even kind and came over at the end to ask me how I liked the work. I appreciate this because it shows they care. I definitely will be back again and if you are in the area and are searching for a place give them a try! Thank you for a great positive experience

Read Before Going! I…read morereally wanted to support this local business, but my experience here has been a complete nightmare, and their customer service is non-existent. If you care about your car, please read this before bringing your car to Bixby Auto Car Wash. On (June 21st) around 1:40 PM, While watching through the viewing window, I noticed the staff having significant trouble guiding my car onto the automated rails. An attendant ended up forcing and adjusting the vehicle on the rail, and right then, I saw my front driver-side hubcap pop off. When the car came out, the hubcap was missing. The manager on duty found it, but it was clearly broken, buckled, and fractured from being crushed against their rail guide. The manager snapped it back on and assured me it would hold, but because the structural integrity was completely compromised, it flew off on the road the next day and is now gone. I took close-up photos of the damage on-site under their canopy before leaving. I have called multiple times, sent a detailed email with photos, and even reached out via direct message. Total silence. I have yet to receive a single response from the owners or upper management. But then again, why would they want to take responsibility for damaging a customer's car? When an issue actually happens, no one here wants to be held accountable. An important warning to future customers: Keep a very close eye on your car while it's on the line. Honestly, it makes me wonder if they deliberately frosted the glass in the viewing area just to keep customers from easily observing their cars getting damaged. They have the exact timestamp (June 21st between 1:35 PM and 1:45 PM) to check their security cameras and verify every single word of this, but they choose to ignore me instead. I will absolutely never be coming back here. Take your business somewhere that actually respects your property and responds when they make a mistake!

Went to Bixby Knolls car wash this afternoon after work to get my truck washed like a normally have…read moredone on Thursdays. I've always left satisfied but today was a different story. I usually get the Ultimate "C" package which is around $43.99 plus extra charge for larger vehicles which is around $50 after taxes. This package comes with armor all on all the trim, side mirrors, running boards, tonneau covers Etc. Today, I received the worst wash ever from Bixby Knolls Car Wash. My side mirrors were left dusty, my tires were dry, half dressed, tonneau cover was left dirty and as if they didn't even scrub it, my truck was left was dirty smudges as if the used a dirty towel to dry it. I feel like I was ripped off for my $65 bucks (wash plus tip) I've never seen such a half ass wash in my life. I will be calling tomorrow to ask for a refund.

Living by the beach gets tough, you know? Wind-blowing sand on your car, bird poop, and the sun…read morebeaming on every part of your car! I'm going to be honest... but I have not been taking good care of my Lexus ever since I moved to Long Beach. Lucky enough, Ed saved her life, and once I picked up, I was flabbergasted at how good my car looked! Request a quote or call Ed for pricing and to book a time that is best for you! He is located on 4th street near Coffee Cup cafe. It's at a driveway, and he will move your car under his little tent. Since my car was so dirty, it took him about 4 hours to do a ceramic coating, clay & wax, interior shampoo, engine wash, and headlight cleaning. This was all done for an affordable price! He did a fantastic job, and I will continue to go to him every six months for his services. Just note once he gives you the quote in person, it's cash only!

Ed left my car spotless and truly beautiful. I always wanted to have my car detailed by a true…read moreprofessional and couldn't be happier that I did!!!! It looks brand new and smells fantastic. Inside and out, the bombshell mobile it's incredible clean and shining brighter than a diamond. HIGHLY RECOMMENDED

Circle Marina car wash always clean and fast vacuums are the…read morebest very good quality on the wash staff always there to help very good prices all the time 100% recomendable it's a must go if you like to keep you car clean this is the right place

As a Ceramic Club member paying $35.99/month, I expect the services included in my membership to be…read moreconsistently delivered. Unfortunately, that has not been my experience at this location. For over two months, the drying component at the end of the wash has not been functioning properly. I've even recorded video showing that the system is not making contact with the vehicle as intended. This is not an occasional issue--it has been ongoing and consistent. I spoke with a technician, Kenneth, who provided multiple explanations, including that certain vehicles (like Mustangs) may not always be fully dried due to design. However, I've owned this same vehicle for two years and have never had this issue before--the system consistently dried the front of my car without exception until recently. That explanation simply does not align with prior performance. More concerning was the lack of accountability and follow-up. I was not provided with a supervisor's contact information, nor was I given a clear path to escalate the issue. Kenneth appeared to be doing his best, but it was evident that he has not been properly equipped or trained to handle customer concerns of this nature. This reflects a broader management and training issue, not an individual failure. To be clear, I am not asking for a discount--I am asking for the service that I am paying for to be delivered as advertised. Management should address two key areas: 1. Ensure all equipment is properly maintained and functioning as promised. 2. Provide employees with the training and authority needed to handle customer concerns professionally and effectively. At this time, the service being provided does not meet the standard expected for a paid membership, and that is disappointing. -------------FOLLOW UP TO AARON---- Hi Aaron, Thank you for reaching out and for the explanation. I do appreciate the response, but I want to be very clear about my concerns. For over two months, I've been paying for a Ceramic Club membership that included a drying component that was not being delivered. At no point was this clearly communicated to members as a removed or non-functioning service. Continuing to charge full price while knowingly not providing a key part of the service is not acceptable. I'm also very concerned about the interaction I had onsite. The employee I spoke with identified himself as "Kenneth," but I now understand his name is Josue. That lack of transparency, along with the inconsistent explanations I was given, reflects a deeper issue with training and accountability. This isn't about one employee--it points to a systemic problem in how information is communicated to both staff and customers. I do appreciate that you're planning to install a new blower system, but that doesn't address the fact that customers have been paying for a service that wasn't being delivered during this time. At this point, I'm asking for three things: 1. Clear accountability for the lapse in service over the past two months. 2. A resolution that reflects the value of the service that was not provided. 3. Direct contact information for ownership or senior leadership so I can escalate this concern appropriately. I've been a paying member and expect transparency, honesty, and delivery of the services advertised. Right now, that standard has not been met. I look forward to your response. - Robert

If you are able, visit Gateway during off-hours. Often, there is minimal or no waiting…read more The wash is through. Staff is friendly and helpful. If you require assistance. They are ready to provide assistance. The monthly subscription is a fair value.

Super disappointing customer service today. It was crowded at the car wash and I was waiting for a…read morevacuum spot to open. The attendant told me to move my car all the way forward to prevent accidents, then proceeded to walk away from the line of waiting cars. Then several cars behind me got into vacuum spots before me because of no one was there to direct traffic. I tried to talk to an attendant about the issue, but he just told me that's how it is. I ended up waiting an extra 15 minutes for an open spot. This place is not worth the chaos and disorganization on a crowded day.

Hey Everyone, I'm a…read morelil impressed with the customer service of this small quiet car wash! The manager on call (818-319-3383) fixed a minor issue. I came in at 11:50am excited to get the $7 wash have I noticed the employees wipe your car down at the end, which is a big plus, & since my car didn't get all the way clean the first time around, still has some dirt marks, the manager let me go through the wash again and the man at the end is going above and beyond to make sure it's fully wiped down all around and on top because it's a Tesla, it's roof is see thru clear and we can see all the dirt! Anyways, it's fully cleaned again 2nd time around and I appreciate that really because I do ride share everyday in my car and I need a clean car! None the less, I like the vacuums! They're strong. Thank you

Good value at this semi-automated carwash located in Long Beach, CA…read more Probably the cheapest car wash near us, this was my first time going through it. It wasn't busy when we stopped by on a Wednesday early afternoon. It is initially set-up just like a car-wash at a gas station, where you drive to the front of an automated building. Before you enter, an attendant will ask for payment and credit cards are accepted. He will direct your car's front wheels to the right spot, ask to put your car into neutral, and the track will slowly pull your car through the wash where soap and cloth wheels will wash the dirt from your car. As you exit, there is another attendant that will hand-dry both sides of your car which is a nice touch. You can then drive to an open parking spot where there are vacuums on both sides to use...this is included as part of the wash. There are 3 levels of pricing, with the lowest (simple shampoo and hand dry) being $7. None of them includes an undercarriage flush (this is a must in places where they salt the roads, and was the main reason I would even get a car wash)...not necessary in Cali. Per my wife, the vacuum was especially strong today, and useful in getting out the beach sand. Also ended up losing some loose change (amazing how coins will end up in any crevice). I wonder if somebody looks for these when the vacuum traps are cleaned out.

Love this car wash and it's so simple and super user friendly! After buying my new car I knew I had…read moreto switch to a do it yourself car wash that's open 24 hours. Some tips off the rip, I would recommend not using the horse hair brush, only for tires and rims, it gets busy in the evening and be sure to hit the paying button to end wash. Also if you are a newbie like me, I looked on Chat GPT for advice and even went on tik tok and it told me I just needed 1) Pre Soak 2) High pressure soap 3) High pressure water wash and guess what it's been the best simple advice and the high pressure is enough to wash all the dirt, sand and bird poop without scratching the car. It's an overall well maintained facility and would highly recommend.

This past Saturday, I lost something that was very personal to me, so I spent the day retracing…read moreevery stop I had made, hoping to figure out where it had gone. One of those stops was Town & Country Car Wash, where I had washed my truck earlier that day. I called the number listed online, not expecting much, but I was genuinely impressed. I spoke with two different employees, and both of them were incredibly kind, patient, and willing to help. A couple of hours later, one of the gentlemen actually called me back and stayed on the phone with me while he reviewed the surveillance footage. He watched as I washed my truck, followed my vehicle as I pulled out of the bay, and even zoomed in on the ground to see if anything had fallen out. Unfortunately, we didn't find what I had lost, but that's not the point. Out of every business I contacted while trying to retrace my steps, Town & Country Car Wash showed the most compassion, put in the most effort, and treated me like they genuinely cared. That level of customer service is incredibly rare these days. I've always thought this was one of the best car washes in the area, but now I have even more respect for them. Great wash, great staff, and people who go above and beyond for their customers. Thank you again for taking the time to help me--it truly meant a lot.

I've been a customer for years (very satisfied with the results) but lately the hours of operation…read moreis not as stated on the business site! Are the hours part time - business closed ... what 's going on? After posting I subsequently received the correct operational hours and my car was thoroughly cleaned-good service! Thank you Robert!!!

HORRIBLE SERVICE !!! DO NOT GO!!! Wanted to test this place…read moreout and get the regular wash and vacuum and they convinced us it'll be worth going diamond wash, so we did. Come to find out they finished right when they finished someone else's basic car wash( they came after us) so took the exact same amount of time on ours . We get our car and there's still dirt on floor and the wipe off and dust off they do is them spraying gloss and cleaning with it as if it were cleaning product to the finishing faster ! But it's so noticeable!! -pros They use clean water They use soap -Cons They don't keep there word on what they'll deliver They don't vacuum correctly They use same drying towels from car before They use gloss interior finish as cleaner ! DO NOT WASTE YOUR MONEY HER SCAMMMMMMMMM