Vets are great. Vet Tech gave me a 10 minute lecture over the phone. Extremely irritating manner…read more Quite condescending. Over medicine. Wouldn't let me talk, kept interrupting. Maybe she finally noticed I was getting upset because she eventually stopped talking. I had to send pics via email so she could understand my question about the prescription. I'll try another vet.

If you love your pet do not take him here!!! They will take your money and kill your pet. In…read moreDecember they gave my dog a clean bill of health by March he some how got lung cancer and I was forced to put him down. They took advantage of me in this time charged over $2000 in appointment/test resulting in no answers, referred me to a vet hospital and yet wanted tell I have to put him down and wanted to charge me another $400 so they could kill him. DO NOT GO HERE! They want your money and dont care about your pet

"Had" 2 dogs & 1 cat being treated for a long time there. Try this, increase that, days to return…read morecalls, not refilling prescription by vet on call, so busy there, rushed, felt like a number. Actually heard one vet say in the hallway that she didn't have time for what I stated in my message that I wanted done. May 9th my dog needed to be put down & I wanted this done at home. That vet was on vacation so they said to bring her in. She was 64 lbs & couldn't stand. I found a service that did that. No condolences from them at all. In June I decided to change to another place. My two left were still declining. Got my cat in the following day. He had to be put down. Had an appointment 3 days later for my other dog. The 2nd day I had to take her to emergency in Waukesha. She was critical and also had to be put down. Three pets in less than two months! I let them know about that and not one condolence for any of my pets! Nothing! My other dog they didn't have a chance to met and everyone there wrote something special in a card they sent to me. They may be cheaper there but spend a little bit more and get guaranteed proper care that's needed for your pets and "know" that they're not a number, they're your family! So extremely disappointed and angry. Do not recommend them at all!

We lost our dog few years ago due to negligence and greed of the people working there. We had…read moretrusted them to know what is best for our animals so when they told us our dog actually needed 2 injections instead of one, we trusted them. Turns out that doing those injections on the same day would lead to our dog's health rapidly declining and in under a week our dog went from healthy to deceased from an overdose. It was gross negligence on the part of the vets and to this day we still receiving letters pressuring us to take in our other dog for injections despite the fact of what happened due to their negligence with our last dog. I highly don't recommend bringing your pets here if you value their life. No amount of compensation can bring back what they did. They even fed us false hopes and lies by giving us medications that they claim would help but in reality they knew it was already too late with the injections being in our dog's system.

Called because our cat (we think) has a UTI. Our usual vet can get us in for an Urgent Care visit…read morethe next morning, but wanted to see about something sooner. Saw this place listed as an emergency vet location. Nope! "Sorry we aren't accepting new clients" how can you care about animals, but not accept new animals, and call yourself an emergency vet location. I get if I wanted to set up a yearly check with vaccinations, ok. But animals can die from UTI's going to kidneys.

We have taken our pets into animal doctors for the last 30 years+ every single time we have we've…read morebeen treated very well and so are our pets.Betsy is wonderful and always helped us through any situation with our pets We would highly recommend Animal Drs.

Our small dog was in great distress and needed immediate help. Our regular vet was closing, and…read morethey recommended this location. The outcome was not what we hoped, but it was expected. They were there when we needed them. They informed us of what had happened, and how to go forward. They gave us plenty of time and kindness. I recommend Animal Urgent Care in Oconomowoc. They provided care, and although price is not an issue at a time like that, I thought the charges were reasonable.

From the owner: Privately owned, passionately focused: To provide the level of care that your pet deserves,…read morewhenever you need it.

Called about home euthanasia for my senior dog. Was told yes Dr Innis has openings tomorrow…read more(Thursday). She will be in touch shortly to confirm an appointment. Waited almost all day called again told same thing. Never got a call not even next morning. bad business practice! No feelings what people are going thru! Never again! NO STARS !!!!

The experience I had was amazing from the beginning. It's never easy to let go of your loved one…read more(my dog was my baby since I was 18) & Maryanne was there for me from the moment she answered the phone. She was reassuring & answered all of my questions instantly. She has a huge heart & I was thankful for that in my time of need. Dr. Monica showed up on time, was graceful & empathetic. She went over & beyond with paw print requests. They honestly made the experience the best it could be & I will always recommend them. Thank you both soooo much!

We boarded our three dogs at the Rock River Vet Clinic for a week.. The pens were very clean and…read morethe secretary was very helpful and pleasant. We look forward to boarding our dogs there the next time we go out of town

We were just charged $39.80 for a nail trim. Every time we have taken our pets in for service, the…read morebills have been getting higher and higher. But after calling for a nail trim (last time done by a groomer there), we were charged $39.80! This is a small town in WI with a not very wealthy population. I called another vet and was told they'd charge $15. I'm done with this place. I just had our pets records switched to our new vet. If you want to overpay, give them a try. But personally--I'd rather pay a fair fee and donate the rest to a rescue or the humane society!