BUYER BE WARNED - DO NOT BUY…read more Sam and the Bmore Motors company don't do good business - Sam has no integrity - this company will take your money and turn their backs - I was told that they will honor their 3 month warranty or 3000 miles - NONSENSE - I bought a 2011 BMW from them and it a piece of junk - death trap and they refused to correct the error - stating that they repaired it twice - well STOP USING JUNKYARD PARTS FOR REPAIRS and maybe you would not have to keep getting complaints - don't believe ANYTHING THEY (SELL) tell you - it's based upon untruth and deception just to take your money

I would give zero stars. I'm having the worst experience with the car I purchased from them last…read moremonth. I brought the car back 3 separate times for repair. They kept it for a week each time & lied about it being repaired, they turned off the check engine light & it came back on 2 days later. The refuse to get the car up to par, it would never pass inspection. But they're fraudulently use the inspection credentials to sell lemons. They also decided to keep my tags that I paid 1000 for in my finance agreement, which they also committed fraud on. I'm getting a lawyer & hopefully they won't be able to screw anyone else out their money.

I visited the Norris Honda service department on 1/10 to have a recall taken care of. Norris wasn't…read moremy first choice as I purchased my HR-V from Brown's and I've had all previous recalls handled there. But Brown's hadn't returned my request to make an appointment and Norris scheduled me to come in just days after I called. I arrived at Norris at 7am. The tech noted I had 3 recalls, not just the 1 and said he could do all 3 in 4 hours. Since I expected to be there 3 hours, I shrugged and went with it. Settled into the fairly comfortable guest seating area. 2.5 hours later, the tech came and gave me my keys, said my car was all done. I was beyond pleased! Excellent customer service, I appreciated them taking care of all my recalls (Brown's NEVER did that), and it was a much quicker turnaround than expected. This was a bit of a hike for me, but if Brown's keeps the nonsense up, I will be back!!!

My husband and I bought a Honda Passport 2026 from Norris Honda. The finance manager, Paul Donald,…read morewas the easiest finance manager we have ever dealt with and we have bought at least 8 cars. The sales manager, Brad Alterwitz, listened to our concerns, he remembered what they were and addressed each one. Our salesmen, Wesley Perdomo (Wes), was young which concerned me but he was able to confidently answer every question on the car we were looking at and ending up purchasing with him. This Norris Honda team, Wes, Brad, and Paul I can give 5 stars to for buying a car. I would buy from them again.

This is I where I bought my first truck! I knew I wanted a Colorado and wanted to make sure I got…read morethe best (and fair) price for it! George, Tony, and Joe Evans were pivotal in ensuring I got the right Colorado to fit my needs. When the one I wanted sold one day prior, the trio were very attentive to getting the exact model back on the lot ASAP! Nathanial was super helpful in helping me finalize the paperwork and showing me some neat stuff! When I saw a scuff on the truck Nathanial was quick to take it around back and have service clean it up before I left the lot!

I am very disappointed in level of service I received from Bob Bell Chevrolet service dept. On May…read more23, 2026 i took my car in for simple oil change. After short wait in customer lounge area I was called by service depot that my oil change was completed. On May 26, 2026 my check engine light came on. I contacted Onstar to run diagnostic check. Onstage provided codes to maintenance issue. I took the vehicle to another mechanic and advised him of my problem. He checked my vehicle and advised my oil was almost dry. Also my coolant and washer fluids needed more fluids. He replaced needed fluids,check engine light issue resolved. I contacted Bob Bell and they refunded my money for ghost oil change. I am satisfied on refund but disappointed on amount of my time,energy,and angst on dealing with this issue and level of service from Bob Bell with whom I have been doing business for years.

Well 11 months has passed since we bought our car here.We've had to replace a catalytic converter,…read morea starter, PCV valve and the TRANSMISSION.Please don't buy a car from these rip off artists.

Lawsuit is needed against this company. Their business practices are completely unethical. Check…read moreout the reviews of their clients. It's not a pretty picture. My car was run into by one of their clients back in July and they have essentially ignored me while I've been without a car. They shrug their shoulders, ignore your calls, lie to you about what is actually happening and dismiss you while your bills accumulate and you still have to find ways to work. It's absolutely unacceptable service. I've never dealt with ANY company this pathetic. I wouldn't recommend this insurance company to my worst enemy's dog. How this is legal I have no clue. But it's time for legal action.

Saw a vehicle on cars.com listed for $4799, called confirmed price and test drove it. Then after…read moretest drive I was told the price was $7200. This was to be a cash sale, I mentioned that before the test drive as well. the cars.com ad clearly started 'cash price' was $4799. I told them multiple times I did not need financing. They will push you for their own financing, at an ultra high APR. Then when you offer to pay cash they won't meet the price quoted in their own ad. They will 'bait and switch' you or just lie about pricing. Stay Away!

I wish I could give you a ZERO STAR review, but that is not an option. I bought a 2012 Nissan…read moreAltima 3.5SR - GREAT CAR right!?!?!? NOT if you get it from this place. I told them I needed a reliable vehicle, because I drive have to drive to work everyday. So.... less than 50,000 miles into my vehicle purchase I begin to have transmission problems on a non-repairable CVT transmission that cost $4995.00 to replace. This is after replacement of all brakes, strut assemblies, new CV axle, and all new tires. Now, I have NO job, a car payment that is behind, and a car that does 30 mph after a slow rolling start. STAY AWAY FROM THIS PLACE!

Ismael at the Pulaski Hwy location is exactly the kind of salesman you want to deal with when…read moreyou're car shopping. Knowledgeable but not a know-it-all. Very helpful because he is a great listener. I can see why he is the #1 salesman in the group!

I wouldn't by a car from them again... car was only worth 19k car is already falling apart I feel…read morescammed

If you want an insurance agent who treats your policy like a puzzle he's determined to solve, talk…read moreto Marques Johnson at State Farm. I came to him for a Tesla quote after Geico gave me a shockingly high rate, and he patiently (and creatively) worked through multiple scenarios until we found the perfect fit. I ended up moving my auto, home, and renters insurance to State Farm. Couldn't recommend him more!

Stephanie has helped me with a variety of insurance products! Her office is always helpful. I have…read moremy car, homeowners, life insurance, and health insurance products with her office.