I've always had a really positive experience with the staff here. I have not had to do anything…read morecomplicated but any issues I've had have been resolved quickly with pleasant and helpful staff members. I have never had to wait long on the phone for assistance and have been a member for almost 50 years.

Horrible telephone customer service!!!! I've been on hold with my client for over 30 minutes…read morewaiting in queue, still staying "Caller 2 in queue". BS - There is no one answering these calls!!!

Got my first car with them! Very helpful for young people, without much established credit! Have a…read morelot of banks that will work with you got me a LOW car note! I thought I was going to have to pay 600$ being that I am only 20 years old. Czach and his brother are the best. Go to them! They have deals, they can help you! Thanks again guys!

King Motors""...Where customer service is a foreign concept. I purchased a vehicle at "King Motors"…read morein July 2024. When I came to pick the vehicle up to drive it home, I noticed that the inside was very dirty. In addition to vomit and crumbs in the back seat, there appeared to be oil and dirt smeared and spackled throughout the ceiling of the vehicle. Additionally, I noticed that the rear row was covered with food particles and there was trash scattered about the rear of the vehicle. I also noticed that the mileage printed on the bill of sale differed from the actual mileage and that the oil hadn't been changed. Orange flags from Day one. When I reported this issue to the Service Manager informed me that they could clean the vehicle and change the oil for me if I brought it back into the shop over the weekend. I decided to take them up on their offer and scheduled a service appointment for Saturday. When I arrived at the shop Saturday morning there was a long line of cars. When I asked the same Service Manager about the wait period he responded and said that they would not be able to get to me today. No apology or empathy. Nothing but smug. Fast forward, two weeks later the brakes began to squeak. I contacted King Motors and spoke with the owner who asked me to bring the vehicle in to have it inspected. What should have been an hour appointment turned into me waiting for three hours just to receive another excuse about why they could not do what should have been done before the vehicle touched my hands. I also noticed that they key FOB they gave me didn't work for the vehicle. Instead of replacing the FOB, I received a second key that would only work in the door. A week passed, and I followed up with the Service Manager again to address my concerns and I finally was able to get the oil and brakes changed. I ended up paying out of pocket to have the vehicle professionally cleaned. When I brought this up to the Service Manager , he explained that cleaning the vehicle is a complimentary service and that they, "King Motors" didn't have to clean the vehicle. I told him that this was a first for me. Most dealerships clean and service the vehicle before they release the vehicle to the consumer. This, three weeks after having the vehicle in my possession. Fast forward July 2025. I received a call from a receptionist in the office informing me that my warranty was due to expire in October. She then explained that "King Motors" was offering a free vehicle inspection and wanted to schedule me for an appointment . I agreed to have the vehicle inspected and asked her to provide me with an appointment date and time. The receptionist scheduled me for an appointment on 7/9/25 at 4:30PM. Today, I decided to call to inquire about how long the inspection would take... When I called, I spoke with the Service Manager, who said oh we can't take you today something came up.... This after, I rearranged my work schedule yet again to accommodate theirs. No apology, no empathy, no care or concern. I then asked him if anyone was going to at least give me a courtesy call to say that appointment was canceled. His response was you can come tomorrow at 1:00PM. Instead of going back and forth with this man I respectfully disengaged. My experience at King Motors was nothing short of sub-par and unprofessional. Never Again!!!!

I've been a banking customer here since 2005 and I've watched this local credit union grow and…read moreevolve to be able to compete with the mainstream banks with their products offered and updated banking website and app. They've been consistent and they continue to offer the lower rates promoted by credit unions. The membership aka customers receives annual dividends & rebates which is always a nice surprise at the end of the year. They have a plethora of products for all types of products. I'd check them out.

From the owner: When you join First Financial, you unlock a lifetime of valuable membership benefits. Members…read morereceive the very best financial tools available, including savings accounts, checking accounts, loan services, online & mobile banking, eStatements, and more. Whether you need to borrow for your today or save for your tomorrow, enjoy the peace of mind that we will guide you through every step along the way.

I hate that I have had to restore my Rav4 three times but I am happy that I discovered Miller…read moreBrothers Chevrolet Body Shop to do the repairs. When Miller advertised for technicians one of the requirements must have been "and be a nice person". Manager Jamie oversees a smart, experienced and expert crew that does a great job with car bodies and are all friendly, and polite. I trust their honesty and competence without question. If I ever got a Tesla I would entrust it to Jamie at Miller Brothers Chevrolet Body Shop! Oh, and did I mention that they are really nice guys.......

I had an AMAZING experience at Nissan Elliott City back in 2022! Shuja was awesome, knowledgeable…read moreand provided excellent customer service. I explained what I wanted and the desired payments and he made sure he did everything in his power to grant my requests. I traded in my 2019 Altima and drove off in a 2022 Rogue. I even got to ring the bell. I am a Nissan girl, so if and when I decide to buy in the future, I hope Shuja is still around to assist! Still today, I continue to return to have my car serviced. The service team is equally amazing. The cashier is very friendly, in fact the entire team is and they are all very accommodating. You can either opt to be called or texted during your service for progress updates. You can also pay for your service online and pick-up your keys from the sales team if you are unable to retrieve your car when the service department closes.

In February, this dealership sold me a car at a new-car price while advertising it as having "0"…read moremiles. In reality, the vehicle had nearly 600 miles, was missing a second key, and was in a condition that was far from new. On March 2, 2026, the salesperson confirmed by email that the car had been used. Despite 18 contacts with dealership staff, they were unable to locate or provide the missing second key. My experience was disappointing due to the inaccurate advertising, the condition of the vehicle, and the lack of resolution regarding the missing key.

Jenny from customer service patiently and expertly provided outstanding customer service when I…read morecontacted M&T to close an inactive account. Her level of assistance exceeded my expectations.

The experience at this branch was positive. I had successfully brought my account down to $0, which…read morewas required before closing an account. I came in, asked a teller for help, and he directed me to wait in the waiting area for one of the representatives. There was only one other person waiting, and there were two customer service representatives assisting customers, so I didn't have to wait very long. A manager was acknowledging customers, saying thank you for our patience. I was helped within a 5-minute wait, my account closed quickly, and the transaction done efficiently. Overall, the experience was pleasant and professional!

ATM has been broken for over 2 months. What kind of bank doesn't fix there own atm says a lot about…read morebranch management doesn't it !!!

Still amazing customer service.. they really helped me when I was in a pinch and frantically…read morestressing... about a service I needed from them! Even with me making mistakes ! No one was short !!!! The manager Shannon Neal! Amazing ! Amit is very friendly , professional and patience!! Wayne is friendly and so nice as well! I have witnessed Shannon come outside in the heat to help customers at the ATM... she really attentive... approachable, visible like a manager should be. I was offered water on this hot day in Catonsville... small things mean a lot to me ... Thank you again for all of your help! I truly love my local branch !