Reviewing for Splash car wash, not the detailing component…read more They need to bring Jack back. He ran a great ship. They need to bring Hugo back, he was amazing. Joshua is the only one left who actually does his job. And Jose the manager spends all his time whenever we're there watching people work instead of working himself. It takes a solid 30 minutes to get a basic wash now. Used to be in and out and super clean in under 10 minutes.

Recently got a monthly membership. So far I have been sent away because the machine broke down. And…read morethen just today pulled up to go through...everything shows they are open, the garage doors are up and there is what seems to be an employee car parked in the back but there was not one person around. What a waste, cancelling membership ASAP!

Went to this car wash and it scratched the hood of my car and the owner won't even contact me back…read morei had a month pass and canceled it after this its sad it was a nice place but this new owner can't even take responsibility for what this car wash did to my car

I go here because I always get a decent car washing (for automatic) and nothing on my car gets…read morescratched or broken. So, 3-star car wash because that should be expected. The newer staff loses a star because they put little to no effort in the pre-brushing off of the car (and this is for the past couple years now). Sometimes they barely swipe the brush past the vehicle. This is not going to help with dried bird poop. I pay like $15 or $16 for the wash, tip a few bucks to the pre-brush crew, and a few more to the towel-dry guys at the end (who get an extra star), so over $20. I wish it was 5 stars! You can do it guys!!!!

Hands down my favorite place to take my car. I love that they hand wash and dry it, so you don't…read morehave to worry about a brush or machine scratching the car. They do such a great job on both the interior and the exterior. They have different packages that focus on different needs. (seats, carpets, etc) This was my first time getting #7, the carpet shampooing package. My kid dropped a large sugary beverage and it spilled all over. I cleaned it the best I could, but the next day my car still had an awful overwhelmingly sweet smell. I felt like I had a brand new car after they were done with it! I've been coming to this car wash for 4 years and they never disappoint. They are pretty fast and efficient. They pay attention to detail and even vacuum my car seats- which I appreciate. I recommend coming early during the week because they get very busy. There's an outdoor seating area while you wait. I usually pick up food nearby and eat. (On Queen St, there's so many food options: Fancy Bagels, Starbucks, Dunkin, Ellie's Farmhouse - our favorite brunch spot... etc. Jersey Mike's, Chipotle, Moe's, Buffalo Wild Wings, iHop, a ton of fast food restaurants, etc. depending on the time of day!) I tell everyone about this place. They are wonderful! It's relatively inexpensive, especially considering that they have consistently done a great job every time. I've never paid more than $70 before tip. Tip is completely optional and they've never asked/ they aren't pushy or expectant about it. You can give a tip directly to them or discretely put it in one of their secure tip boxes. The cost of a wash without any special package is $20-something I think. (I forgot to take a photo of the sign.) They have a punch card for loyalty - and they do a free wash on your birthday! ****The prices in the sign photo attached to my previous review are old, from 2022. Prices have increased since then but they are still very reasonable!***

Amazing! Best car wash I ever got for the value!!! $30 they hand wash and vacuum clean the inside…read more I will be back!!

The value I received from the Optimo wash was beyond reproach! They cleaned the interior and…read moreexterior all by hand! 100% satisfied by these people for what I paid!

After they finished cleaning my car, l immediately noticed that all of my 4 my rims were damaged…read moresomething that was not there before I arrived. Seems like some kind of acid was sprayed on my wheels. I brought this to the attention of the owner, Victor, expecting at least an apology or an attempt to make things right. Instead, I was met with no apology, no accountability, and no compensation only the runaround. This experience has shown a complete lack of care for loyal customers. I would not recommend giving them your time, trust, or money

I've been coming to the auto wash for years, always had a very pleasant experience especially…read morewhenever I got my car's interior cleaned and exterior. Excellent prices, always friendly staff and in the past, I've gotten headlights, brake lights, and windshield wiper blades replaced at low prices. Would totally recommend 10/10

Joel is one of a kind and a prime example of old-fashioned service. He was efficient, courteous,…read moreand knowledgeable with our car. A true stand out and if you ever need service, you can be confident in going to this business because of employees like Joel. I don't normally write reviews but today I had to because of such great service. Thank you

This is such a great place. I love to take my car here. The car wash is really nice, does a great…read morejob on my car. While I'm there I can take my dog for a bath, and she really likes getting her bath here. It's a great place, affordable and awesome service . Highly recommended.

Just arrived at 4pm on November 30th to use the self-serve dog wash which is supposed to be open…read moreuntil 5pm. Both dog wash rooms were closed -- Doors locked, lights off. I walked around the entire building to find an employee for help I couldn't find anyone. Another dog owner drove up with their pet and said that he had called before bringing his dog today and was told over the phone by the staff that the dog wash was open until 5pm. He also discovered that it was closed. It's incredibly inconsiderate of this business to lie over the phone and say they would be open until 5pm when that wasn't true. We will never return. The other dog owner recommended the dog wash at Tractor Supply in Wallingford. We will be going there from now on for our weekly washes.

Reasonable pricing and professional workmanship. Takes pride…read morein explaining the ceramic wax procedure and address my questions and cocerns.

Stopped in today @ Get Detail , awesome experience great bunch of guys who did awesome job Tinting…read moremy Dodge Charger Scat pack! Clean well run shop! Highest recommendation

Customer service was great. I called to explain I had used the touch less wash and it left dirt on…read morethe car. As there was no attendant, and the number on the machine resulted in me dialing a fax, they said I could come over. I showed the receipt for the platinum car wash I purchased and they said they'd run my car through again. I said that I'd hope they'd run it through as the platinum again. After leaving, I noticed the tire was still as dirty as before, although the other spots of the car had been cleaned. I didn't expect spotless, but was a bit disappointed that the car wasn't as clean as I had hoped -- especially for two times through a wash. Not sure I got the platinum package the second time through as the attendant didn't shine the tires or seem to add any attention to that area.

I bring my car here all the time for a car wash and not one time I was treated wrong. Everyone is…read moreso polite.

Best place to go for a car wash or an oil change great service very reliable. I've been going here…read morefor five years now because you can't put a price on good service.

I usually leave reviews for restaurants on Yelp but today I wanted to share my experience with Eric…read more, he's truly a gem , a hardworking humble and kind soul . He makes going to the car wash a pleasure , easy drive through and always has towels , sprays and even tire shine as well as good running vacuums ( all this offered even to non members ) Now that's so considerate because most places don't do that He also runs specials and allows you to join and never limits you like some places to only "new customers" Today I had to ask him to refund a car wash because I bought a membership a day or two after and with out hesitation he helped and told me no problem. To me that's the place you want to go for all your car needs , you are treated like a Vip and next door there's a oil change and a nice lounge area with coffee while you wait , can't beat that !! Thanks Eric if you see this and thanks so much to all the guys there they are so helpful as well ...Seriously the Best no doubt