We needed to help a dear friend move to a memory care facility in summer of 2019. We searched,…read morevisited, and interviewed sites. We were so grateful to find St. Anne's Mead on 12 Mile in Southfield. There are various approaches to memory care but we really like SAM's approach the best. They utilize an approach called Best Buddy...where SAM actually hires someone to keep the seniors engaged informally. They have PT and OT of course elsewhere, but I love that this person's main role is to sit with a resident to share a cup of coffee or visit with someone alone on a couch, etc. The Program Director has a very sweet little dog she brings 3 days a week and the residents light up when they get to hold or pet her. The staff are all very respectful of the residents and do seem to like them greatly. They have many activities scheduled throughout the day so there is no sitting and staring at the television for hours. Their meals are delicious. As noted by other reviewers, the building is an old-style nursing home, but the interactions, smiles, and kind staff make it a very hospitable place. The memory care unit was recently renovated with nice size rooms and large private half-baths (showers without assistance can be quite dangerous for seniors with memory issues). They have their own dining area and integrate into the activities of the larger facility as much as possible. Don't be put off that the building is from the 1960's. It has everything you will need for quality care for your loved one who is struggling with memory issues.

My mother was moved here in early 2017, after a stay at the hospital. She had been living in a…read moresenior living apartment, but needed more help. While the building is on the older side, the staff at St. Anne's was absolutely fabulous. My mother had the opportunity to return to the senior living apartment as she got stronger, but she didn't want to. She was happy staying with the wonderful people at St. Anne's. My mother passed away this week, but I am very thankful for the staff at St. Anne's helping make her last year as pleasant as possible. Thank you.

I cannot say enough positive things about Eden House and the care my mother received there. My mom…read morelived at Eden House for 5 1/2 years. She had dementia and had previously resided at a higher-end memory care residence, a place that had a fancy physical look, design, and layout but did not serve her well; her care at that other facility was substandard and she suffered several unexplained injuries. We're so glad we found Eden House. The caregivers are all attentive and excellent. They made great efforts to keep my mom and the other residents comfortable and well-attended. As my mom became less and less mobile, she was at higher risk of developing a pressure sore and that eventually happened, which was not at all something Eden House could be faulted for. The amazing thing was that, through the great care Eden provided, it completely healed and never recurred. The caregiver-to-resident ratio is excellent. They prepare very good, nutritious meals. Eden House is extremely well managed. The home and rooms were always immaculate. We visited frequently and never observed any problems. Management and staff were always willing to communicate with us and kept us informed of any developments. The staff and management were always pleasant. They responded to all questions or concerns we had. It is clear they care a great deal for and about their residents. The physical location is great and the setting ideal, in a quiet residential community with a lovely yard and city park nearby.

Marvelous staff and excellent owner! We were so fortunate to come across this Assisted living home…read morefor my father who suffered of Alzheimer. We moved him to this facility after he broke his hip and he lived here for the remainder of his life (4 months) . During this time there would have been no better place for him. He was looked after by an extremely caring staff who tended to his well being with respect and excellent care. Some of the staff even spoke his native Italian with him and while in the very late stage of Alzheimer we still know by crooked smiles to the caregivers that he realized how they genuinely cared for him. If you are looking for a clean, excellently maintained facility with a caring staff and an owner who is an advocate for her residents, you will really want to check out Eden House. I would not hesitate to recommend the place. I know that from the clean facility, home cooked meals and best staff around Eden House was a blessing for my father and all of us.

Larry Campbell I had the opportunity to tour The Reserve at…read moreRed Run. This is a beautiful planned senior community for independent, active seniors with support services available. Three of my friends and clients have recently sold their homes and chose to move into The Reserve. They picked The Reserve because of the features and competitive pricing offered. All have told me how much they are enjoying the private amenities, staff, food and services - Along with community atmosphere. You are close to everything! I highly recommend The Reserve at Red Run for anyone looking for a wonderful community to live and thrive in.

I am a big fan! I called with an immediate need for full-time care upon discharge from the hospital…read moreand the owner and caregiver came out to the house early the next morning for an interview. Wow! The caregiver is a rockstar and the owner of the company checks on regularly. I am super impressed with the customer service AND the great care! Thank you!

This is truly a caring service from the initial interview with Jerry (owner) and his…read morewell-thought-out decision to assign Jennifer, a beyond experienced caregiver to me. I could offer a long list of superlatives regarding my positive experience with this company, but I simply state that Synergy Home Care of Rochester is "perfect".

I do not recommend anyone go to StoryPoint Birmingham. I just spent seven months trying to get them…read moreto refund money due to my father, after we moved him to a different assisted living facility. I feel the staff is inadequately trained and the employees in administration are incompetent and have no attention to detail.

I have the pleasure of working at StoryPoint in Birmingham Michigan. I have been working for the…read morepast 7 months as a caregiver through an outside agency. I have learned so much working in the Memory Care. The staff is hardworking and very caring to the people living there. They recently hired a new director who has implemented some changes that have made the Memory Care a better run place. He has been able to give the caregivers information about Alzheimer's Disease in colored cards that detail the stages of disease, which can help make understanding how to take care of each individual with care. The facility is clean, and beautiful. I would recommend StoryPoint to anyone looking for a place for their family who needs memory care.

My parent has been at Stonecrest several months. There has been radical staff changes during that…read moretime at all levels including management. There have been several recurring issues, major and minor. Poor communication of issues/priorities is a problem between managers and care staff, this very frustrating for residents and families. There are some benefits to be fair and report both sides: staff are kind to residents, food is excellent, activities are frequent. Still advice to families is to make a decision with eyes open, this is a new facility (1year old) with much to work out still.

So thankful we found Anthology. After being somewhere else that was a disaster, the whole family…read morewas able to sit back & relax. We chose Anthology for the location, cleanliness & freedom to visit according to State Covid Protocol. They did a through job keeping track of guesst, visitor Covid tests & quarantine when necessary. The staff (Management, Health Assessors, Main Desk, Nurses, Janitorial, Maintenance , Dinning, Therapy, Activities...) are all as sweet as can be, which is very important, but they also follow all of the rules. Kaitlyn, the pleasant & very organized, manager, gave me her contact info & assured me I could call her anytime, She would immediately reply, which was such a difference from the last place mom stayed. It took a few days for mom to make her way out of her room, but once she did, she made many friends & loved the activities. Legacy in house PT OT & exercise class was an absolute blessing. Unlike other therapy places, they didn't give up on my mom.