My little girl needed a follow up for her shots and meds. He got greedy fast. Really greedy. When…read moreI questioned the estimate he said he might be able to lower the charges a little bit saying "I could lose my license if...". He didn't approve of my getting my kitty's meds from Chewy (drastically lower cost) or the local compounding pharmacy. Her initial prescription was ordered by his cooperating pharmacy on the east coast. 2 click pens were paid for (per my call to that pharmacy) but I was only given 1, yet paid for 2, later the 2nd was "given to me as a courtesy". The estimate was lowered from $610 to just under $200 for shots and weight, no exam. My little girl was howling and hissing after being manhandled. The building is deteriorating, walkway broken up with lots of debris, lots of scratches and chips in exam rooms, lots of overpriced "products" for sale, staff is harried and seemingly overwhelmed. We are moving on.

When I moved to the west side of Madison I was in need of a closer vet for my cat. Having had bad…read moreveterinary experiences before, I was a little fussy about who I wanted to care for my animal. I found West Towne Veterinary online and went to check it out. I got there right before closing and Dr. Ken was kind enough to take time out of his evening to tell me about their cat friendly practice and show me around the clinic, including the areas that they perform surgeries and teeth cleanings. Dr. Ken has now been daisy's vet for the past three years and I can't say enough about the exceptional care they have provided to her! From the friendly office staff, to getting her in for emergency appointments... they even have cat boarding and a cat gym! They also offer "cats night out" events where your cat can socialize with other cats and you can learn information on how to better care for your pet. And to top everything off, Dr. Ken is one of those veterinarians that paddle boards and home brews. Can't beat that-- I wouldn't go anywhere else!

NEW OWNERS - not good…read more First, when we arrived, told them our dogs were not socialized with other dogs, the owner, Ben took them straight out to the play area with the large dogs. One of our dogs was attacked by a large lab. The staff proceeded to take off her show and hit the dog in the head with it. She said he was a problem dog. Second, when we went to pick up the dogs, they would not release them to me unless we paid the "new" fee, which was ~$200 more than we had ever paid. Evidently, it was up to us to inquire if the rates changed with the new owners. "The rates were posted when you dropped off the dogs." was all the staff person would say. Needless to say this IS NOT Walter's business anymore. Never again!

Have used Rose Run Kennels for overnights as well as day-care. We've taken all 5 of our dogs here…read morefor the last 15 years. I guess that tells you how much we like it! They offer quality care and a clean environment. It's not one of those high-end boutique-style kennels- just a great place to bring your pup for a day or more and have them return happy, healthy and tired. The owners, Walt and Linda, are also Great Dane Breeders who have a wealth of experience and knowledge when it comes to your four legged friends. Highly recommend.

Tonia was great with my girl Gracie! Patient, explained the whole process and Grace came home…read moresmelling great and lookin pretty!

Tanya is by far the greatest groomer I have had for my 14 year old ShihTzu! It's always been a very…read morestressful time for her but Tanya is definitely the Dog Whisperer. She was so calm and relaxed in Tanya's arms when I came to pick her up. Tanya is a perfectionist and will give your pet the full spa treatment. She is absolutely amazing and her prices are so reasonable. She's already getting booked up so call for an appointment. Believe me, you will be so satisfied.

Claudia provided expert, efficient, loving grooming for our former…read more 4-legged friend for over 10 years and now, for our present furry loved one, for 4 years. A home business you should support. Her cost is comparatively low.

We always have such a wonderful experience at The Suites. Easy pick up and drop off. The dogs come…read moreback exhausted from playing. They've even sent us pictures of them while they are there.

The staff at Badger Suites is very caring and responsible. A few times I had boarded my two…read moredachshunds, one or the other needed medications administered. They have no problems when there is a special need. I never worry about the girls when I am away. I am able to go away and know they are well taken care of.

It's hard to find people in the Madison area willing to groom a cat. Becky was very kind and…read morelistened exactly to what i wanted and i couldn't be happier with the results! Will be going back!!

I took a dog to Artepupp this week because it was sprayed by a skunk. I was very impressed by…read moreArtepupp, with the comfortable space, the set-up, the friendly reception and the ease of getting the dog cleaned up. I was also impressed that the groomer came out with the dog and gave me details on how the dog behaved. The whole experience was great and I would use them again.

A gem, so happy to have discovered Elizabeth. I don't think Stanley (our aged Cockatiel) even knew…read morewe were gone! Came home to a calm, happy, healthy bird. We were kept updated with photos, and texts. Absolutely 5 stars!

Prudence & Heart (Elizabeth) is absolutely amazing! We have been customers for 10 plus years…read more Elizabeth offers the perfect combination of professionalism and compassionate, knowledgeable care for our beloved pets. Scheduling is easy, as Elizabeth is a great communicator. Elizabeth also sends pictures of your pets while you are gone to reassure you that all is fine. If any questions arise, she contacts you immediately. She exceeds our expectations every time we use her service! Prudence & Heart has enabled our family to take many, many trips throughout the years without worry or concern. She is like family. You will not find a better pet sitting service in the Madison Area!

We own a breeding pair of Boston Terriers. We also have 2…read moremales, one from their first litter and another male from their most recent litter. Independently, they all behave well, add 3 other dogs and chaos ensues!. We contacted John for help. He quickly identified behaviors they needed to work on, one being impulse control and worked with them 3 times a week. Then we met with John and he showed us what he was doing with our dogs so we can continue the training. At the end of each week John works with our dogs and us to ensure the training transfers from John to us. Our dogs are significantly calmer now and look to us for directions. We have young grandsons who have been able to play with all of the dogs and not be afraid of getting knocked down His methods have been very successful for both us and our dogs. John has a knack with dogs. They trust him and have fun figuring out what behaviors he wants them to do. We hope to have John a part of our dogs lives even as the training piece is ending. He shares great insights, and all while in your home to maximize positive outcomes.

I had the best experience with Rover Rehab. I can't say enough about the knowledge and…read moreprofessionalism that was shown. John came to our house and amazed me at how he knew exactly how to correct our dog. He came 4 times and I can see a big difference already. She is like a different dog. John always made sure he was addressing the problems/concerns we had and answered all of our questions. I HIGHLY recommend Rover Rehab. You won't be disappointed!!