A very nice neighborhood pet store. Excellent groomer on site and easy to get appointments for her…read more Lots of cats that are all vaccinated and neutered for sale. I believe they charge $200 per cat, which is a fair price. This store is owned by Mary and Joe who bought the place when it moved from the former location. The usual inventory of pet supplies and aquarium fish. Sure you might get a part time person who isn't very knowledgeable once in awhile but generally well trained staff who love animals. Don't believe those earlier posts about cleanliness and poor hamsters up for adoption. That's not the way it is here. Go see for yourself and clear your head playing with some kittens!

The staff is kind, but the place smells horrendous! And no wonder, cats roaming everywhere and…read morespraying on items. The last time I went (which will also be my LAST time), there was a woman sitting in a chair spooning clam chowder from a can onto the floor while all the cats licked it up straight from the floor. There's GOT to be some health code violations going on in there.

I brought my cat here for a ruptured anal gland and I wish I could give this place negative stars…read more I have never in my life encountered such a horrible vet. She was incredibly uncompassionate, belligerent when discussing things I did not want performed, very unprofessional and in the end, down right incompetent causing my cat more pain, fear and general trauma. My cat is terrified of the outdoors, hates cars and being in a carrier. She doesn't like strangers in the best of times so naturally, when you add sick and in loads of pain to all that you have an animal that is going to be quite hostile. I told the staff flat out, my cat has all her claws, she's scared and she will attack if you're not careful. The vet ignored my warning, and just grabbed my cat without taking any precautions (like having an assistant firmly hold kitty while she did her prodding). She was quickly put in her place for being so stupid. Any pity I felt for her scratches evaporated when she muttered "that's just great" while storming off and slamming the exam room door behind her. Her behavior completely terrified my cat. She was so scared she was pressed against me trembling. The whole thing was a major warning sign to me so I got her calmed down and back in her carrier, figuring if the vet wasn't apologetic and as sweet as pie when she came back we'd leave. When the vet came back, she was far from sorry. Instead, she started giving me the third degree about my cat not being spayed. I was taken aback by her aggression and the tangent from my cat's problem. She's an indoor only cat, with zero interest in the outdoors and besides the rare butt problem is very healthy. I believe spaying to be cruel and unnecessary in this situation and told her so. She became increasingly hostile and aggressive about it until I finally told her if this is a real problem for you I'll go elsewhere. She continued trying to argue with me at which point I had enough and realized I neither trusted nor respected this woman as either a vet or a human being, and didn't want her anywhere near my cat. I left and went to the emergency vet. They were as awesome as this vet was vile. I'm left wondering if she thought she could somehow guilt-trip or bully me into paying for additional unnecessary services. She was certainly using all the tactics...In any case, I am Never going back and I strongly discourage everyone from getting services here.

East Towne Pet Clinic has been taking care excellent of our cat since we moved to Madison in 2001…read more He's had some health issues here and there, so we've come to know the vets and staff at the clinic well, and we've always been happy with the care they've provided. Most recently, a new food prescription has really helped him. They'll even do house calls if kitty doesn't like to visit the clinic - we were doing this for a while as he doesn't really love going to the doctor's office. It's funny because he runs right over to see them when they come over, proving that it's just the trip to the vet's and the disruption of his naps that he doesn't like, not the people. Mulder will turn 18 soon and we couldn't be happier with the care he receives from the vets and staff at East Towne!

Debbie is ahhhh-mazing! She has a way with cats. We brought our cat, Rosie, there for grooming…read more Debbie put her at ease and did a great job. Now we bring Nora, who has a totally different personality, and Debbie handles her so well. Debbie teaches the cat and the owner how to work with her to get the job done. The world is a better place with Debbie and Dan in it.

More than 5 !!!! Have been getting my dogs bichon/ bichon mixes (plus fosters) for over 20 yrs. I…read morehave been extremely happy with Deb's grooming and attention to detail. She always brings attention to possible concerns for me watch ie redness around penis, ear problems etc. She listens to me about health concerns ie hearing/vision, temperament ie possible biting or skittishness, how short or long to cut. I'm currently on 4 dogs needing grooming. Deb suggested I try bringing in two at a time. She followed up a few sessions later to see how it was working & whether or not I wanted to go back to bringing all 4 at once again. A few yrs ago, I had an emergency foster needing grooming. I took to Petsmart East. Worse grooming experience! I now watch through their window and watch the groomers.Not the most patient groomers-watch how they tug the leash or push down on the dogs. I found Deb based on a co-worker's recommendation after a horrible experience with now defunct groomer at Noah's Ark. The groomer shaved so close on muzzle he had razor burns! Hopefully Deb will have recommendation when she retires (which I hope is not in the near future)!!

Dudley went for his first groom with Brooke today and looks amazing…read more He is a strange dog that is sometimes skittish and sometimes aggressive. Definitely has his own opinions. He was longer than normal since we recently moved but Brooke did a great job with him. She has been great as far as communication and quick to respond to my questions. I would recommend!!

I've left a review before, but want to leave another because Freddy is the best groomer we've been…read moreto! He does a FANTASTIC job with our doodle. Always just about 2 hours, which is amazing since I have a big boy-other groomers have taken close to 5 hours! My boy has never come home with any cuts and Freddy always keeps him super cute. Highly recommend Freddy for your grooming needs!

TYSM to Cece!! My v nervous basset hound was wayyyyy due for a bath. She really did not want to go…read moreback to the grooming salon so both the front of the house team member and Cece (the groomer) got some treats to coax her back and spoke very sweetly to her. Ultimately, the suggested that I walk back there with her before they got to work. I was so impressed with how much they took my pupper's comfort into account and how the validated her dramatic behavior. Penny came out in an adorable valetines kerchief, smelling soooooo clean! She was a little damp because she did NOT like the dryer so, rather than push her, they did some work with the dryer and some had drying well. Again, putting her comfort first cannot recommend enough!

Took good care of and spent extra time to make my rough collie beautiful during shedding season…read more Will be going back for sure.

If I could give this company zero stars I would. When I dropped my poodle off for a grooming I…read moreasked her two cut him short but keep his face and ears long. When I return to pick up my dog I can see his pink skin everywhere. Not an inch of hair left on the top of his head or ears. I detailed to her that I wanted an inch of hair left all around his body. She didn't listen. And I have no retribution but to leave her a terrible review. She shouldn't have charged me for this, but turned around and charged me $80 to have shaved him to the bone! She's a scam pet groomer!

Tracy always does an amazing job! She is so good with nervous dogs and mine don't mind going to her…read moreand typically they don't do well getting groomed. They always look great when they leave too:)

My favorite place to bring my pup!…read more I have a doodle and other groomers have never been open to suggestions on what I would like the cut to look like. Joan is great, she does exactly what I ask for and she's so kind too. My dog also tends to get overwhelmed in the presence of lots of other dogs so going here I great. She doesn't have kennels full of dogs waiting so it's quiet and relaxing for my pup.

Joan is the best! Lola has been getting regular nail trims at TT Grooming for years, and Joan went…read moreabove and beyond to help her overcome her extreme anxiety at the groomer, for which we are both so grateful! I can't say enough good things about Joan and TT Grooming - the rates are the best I've found in Madison, she obviously loves dogs and works hard to help them feel safe and comfortable, and she does a great job with every groom. I highly recommend TT Grooming!