The positive...They came out on the same day, In the time frame promised. Con: Technician was not…read morethe best, he was not able to resolve the issue nor did we like his demeanor. We felt as if he didn't really care. However, the owner did refund our money since they weren't able to make it right.

DO NOT USE THIS COMPANY!!!! Worse service ever. I rarely…read moreleave reviews, but this experience has been unacceptable. I paid $445 for a refrigerator repair, and the issue was never fixed. My refrigerator is still not getting cold and the freezer is not freezing, despite the technician stating the problem was resolved. What makes this even worse is the complete lack of communication. I have now had multiple appointments scheduled with a 3 hour service window, and no one showed up. No call. No message. Nothing. I rearranged my day more than once just to sit and wait for a technician who never came. At this point, I feel like I wasted my money and my time. I do not understand how this company has positive reviews on google, when based on my experience they are the worse. I have made multiple attempts to get this resolved, and instead I have been ignored. I am now pursuing further action to recover my money. If you are considering using this company, I strongly recommend looking elsewhere.

I went and bought all my appliances from this place, not knowing what to expect. I was greeted by…read moreMelany she's very friendly and showed me what they have. I bought 4 new appliances with fair price. The conditions of the appliances were new. Derrick set up everything in my home plus he took the old appliances. He was very nice and friendly. One thing I liked about buying from this place was because Melany wasn't salesy or pushy. I took my time and I'm glad I came here for my appliances.

Lady was friendly and honest. She pointed out any scratches we didn't notice in the appliances…read more Her husband came and installed the appliances and hauled away the old fridge. It came with a warranty we didn't need so far. It's been a year with no issues.

Christopher came to my home the day after I called his company. He text me live messages regarding…read morewhen he would arrive. He quickly assessed my garage refrigerator and gave me an estimate. Lucky for me he had the parts in his van. Prior to leaving Christopher verified that this 25 year old frig was working. Christopher was efficient, professional, friendly and knowledgeable. I will definitely use Christopher again should an appliance need a service call.

Didn't use them, I called for service on a Samsung refrigerator. they referred me back to Samsung…read more They were "professionally friendly" on the phone

We needed a 2nd refrigerator and found the perfect size at Mike's. He was so helpful - even…read moredelivered it within about an hour of our having purchased it. His store is clean and organized; he is not only knowledgeable but also very kind. I highly recommend his shop - how often do you get a quality appliance with a warranty at a fair price with the owner right there to answer your questions and deliver + install it? Definitely not with the big box stores! Support small business!

Mike was very helpful and knowledgeable about not only his products, but the accessories and other…read morethings needed for my purchase. He's extremely kind. His store is clean and his products are top of the line. Will be going back if/when I need another appliance.

Andy was amazing! He is a great asset to Famous Tate. He helped me with an issue with my GE…read morewasher. He listened, researched and provided a solution. Beside Andy being awesome he was able to include in his team the GE rep and Josh C technician. I cannot thank Andy and team enough. The customer service provided made me one happy customer.

After a month and a half of an arduous process with a faulty 5 month old machine-..Thank you thank…read moreyou and thank you to Andy for making things right! Long time customer-8+ purchases later-will now continue as my go to for bedding/appliances. Recommendation : Just do some research on products online prior to in store purchase.

Had a dryer give out on me after piecing it together for the last 30+ years. Stopped by Appliance…read moreCenter to look around and found a dryer for a great price. Loaded it up and got it home. It ran for a couple of cycles and stopped. Called the company the next day, explaining the situation, we were told to bring it back, and he would fix it. Took it back, and it was going to take a little bit of time to repair. Instead of having me sit there and wait, I was told to just pick out another one. These people are the nicest and easiest people to work with. I will continue to come here as needed, and I will recommend them to anyone.

Don't do it. Just go to Lowe's and purchase something new. We bought a fridge in January 2022 for…read more$480. Their warranty is 90 days. We started having issues eight months out and they serviced it for free, which was nice. We had additional issues 11 months out from buying it and we are now told that the fridge is in bad shape and would need an $800 repair. They were not willing to accommodate us, but just give us free delivery on an additional fridge, if we were to purchase it. It makes me sad that we wasted our money on this appliance center for a fridge that couldn't even last 1 year.

On time. Great service! Friendly service people. Knowledgeable technicians and would recommend.read more

Didn't even bother to come out to see the job requested and quoted an absurd rate (4x what all…read moreothers quoted) when I asked why they were super rude about it. They had me send a picture of where I wanted an outlet put in instead of looking for themselves. Avoid this business.

Love dealing with Freddie's. It's used appliances so you don't get brand new anything, but they…read morehonor their rates & if they can't fix something on a service call & you purchase something they credit the cost of the service call towards your purchase. Also if they sell you something & it doesn't work they honor their 90 day guarantee. Kim is on top of everything (had to give her a shout out because that is always who assist me on the phone when I call.) I have never had a hassle from them at all.

Highly recommend them. I live in NY and purchased online a dresser with mirror for my 87-year-old…read moreAunt who lives in Florida. They delivered the dresser the next day, unpacked the box and set up the mirror for her. I will be eternally grateful for their compassion and professional service. Thank you so much for helping me help my Aunt via long distance.

We had a great experience at American Freight Tampa! Both Roman & Cary were super helpful and…read morehelped us find the perfect set for our kitchen (fridge, stove & dishwasher). They explained the coverage & talked us through all options! We will be back soon for our washer/dryer!! Thanks guys!!

I don't know where to begin this company i have used them in the past & i needed someone honest and…read morereliable! Look no further this company is very Professional, fast , efficient, honest, GREAT customer service and reliable they did the job very quickly as it had only been a week i was without my dryer so things pile up quickly. Thank you ABC Team i appreciate you guys very much

If you are looking for an outstanding appliance service company stop searching and get in contact…read morewith ABC!! Amazing communication, expert handling of the issue and awesome customer service!