I had my car inspection there! 2 of the mechanics worked at…read morethe Mobil gas station that was sold in West Lawn. 5 stars

My car left me stranded earlier this year an hour from my home. After finally getting my car towed…read moreto the correct location, thank you yelp for finally correcting the address, I was pleasantly surprised at how quickly they called me with the repair I needed and what I needed to the get my inspection completed. The price was fair and the work was completed within a day.

I've been a customer at West Penn for all of my vehicle maintenance, but after a recent visit, I…read morewon't be returning. During an oil change and tire rotation, they called and told me a stud was over-tightened. I pointed out that I've only ever had work done at their shop; logically, it would have been one of their own mechanics. They immediately denied any responsibility, claiming it couldn't have been them. Rather than argue, I accepted their explanation at face value, and paid my bill in full and respectfully let them know that I'd no longer be bringing my business there. They left a typed letter and $20 in cash under the invoice on my front seat; not as a sincere gesture, but as a passive-aggressive parting shot. The letter reiterated that they didn't think it was their fault and criticized me for bringing my own oil and filter (something they had never brought up as an issue before). It was unprofessional, unnecessary, and left a bad impression. Ironically, their education of bringing my own oil made me realize it's better to support local shops by letting them supply parts too; something I would've been happy to do for them had they addressed it professionally. This shop had all the opportunity to maintain a long-term customer relationship, but instead chose defensiveness and condescension. I can't recommend West Penn to anyone looking for professional, honest service.

I have been bringing my Hyundai SantaFe to West Penn Auto consistently for 5-6 years for routine…read moremaintenance as well as unexpected issues with my vehicle. After getting my wheels rotated during one specific visit, I was experiencing a thumping/rattling noise when turning my wheels. Come to find out, one of the front wheels was extremely loose, turns out lug nuts were not tightened. After this mishap, I decided to bring my vehicle to a different mechanic when experiencing issues with the engine. Upon further inspection, the vehicle actually had two other major underlying structural issues including a completely rotted frame. I was told that if I were to drive over train tracks too fast, the vehicle would completely slide off the frame. I wish I could say West Penn was vigilant enough to discover this issue months earlier considering their friendly staff and low prices. I will not be returning.

Simply the best! Great friendly, honest service at…read morereasonable prices. No need to go anywhere else. Nothing fancy but great knowledgeable people.

An excellent full-service independent vehicle repair shop! They are very honest and trustworthy. I…read morewas originally referred here by my Buick dealership for catalytic converter replacement and I've been coming here ever since! I HIGHLY recommend this shop to local residents and visitors to the area!!!

Good local mechanics you can trust. The most important thing I value is trust when it comes to car…read morerepair.

Called about issues with my daughters car who is attending college in Millersville.. She took it…read moreover to S&H and he checked it and as I figured it was the alternator.. They gave me a round about price to replace and it was in line with what I was told at the dealership.. My daughter dropped the car off on Friday.. With the holiday being on Monday and the snow storm they fixed the car on Thursday.. I felt sorry for them since the alternator they put on wasn't working so they had to take it all apart and replace with a working alternator which is not an easy job.. I had them change the oil and filter as well.. The price was actually lower than the estimate.. Their shop is within walking distance of campus.. I HIGHLY recommend S and H Automotive Repair..

We were traveling through Lancaster County in our 2005 Honda Odyssey when the A/C suddenly stopped…read moreworking the day before we were supposed to leave town. We were worried traveling all the way across the country in smeltering heat with a baby, but Steffy's Garage in Leola completely exceeded our expectations. They got our van in the very same day, diagnosed the A/C issue quickly, and had us back on the road with an unbelievably fast turnaround. Even more impressive, the team was willing to stay late if needed to make sure we could continue our trip. Everyone we interacted with was friendly, professional, honest, and communicated clearly throughout the process. It's rare to find an auto repair shop that combines excellent customer service with efficient, high-quality work. If you need auto repair, A/C service, or Honda Odyssey repairs or any repair in the Leola or Lancaster area, I highly recommend Steffy's Garage. Whether you're a local or just passing through like we were, this is the kind of shop you hope to find when you need help.

Great bunch of guys told him I was from out of town and my situation being stuck overnight with my…read morewife and my little boy and they got to my problem immediately in the morning and got me back on the road within a couple hours. I'd recommend them.

I have been taking my vehicles to this shop for a number of years. In my experience they have been…read morehighly competent for repairs and prices are fair.

I took my Isuzu npr to get the transmission repaired and they fixed it.It had electrical issues and…read morethey only repaired the problem. They never pushed a rebuild on me . Butch who works there is very friendly and he explained the issue thoroughly.

I don't know why these reviews are here. I got my truck done by Todds and they fixed someone elses…read moreshitty work on it. They offered me heavy duty upgraded parts and make it future proof. Not much more to complain about. I even bought an extended warranty that they offered! They do good work.

Purchased my second vehicle with Judy from Lancaster Toyota. Once again, it was an amazing…read moreexperience. I highly recommend visiting Lancaster Toyota for your new Toyota vehicle needs! I will definitely be back to purchase future vehicles! THANKS AGAIN!

BUYER BEWARE!!!!!!!!!…read more My husband and I have ALWAYS purchased our vehicles at Lancaster Toyota, sadly we can NEVER recommend them ever again! Our 2023 4-runner has only 22,000 miles on it, was almost one month after the 3 year warranty and the passenger side camera went black. It failed. We took it to them to be diagnosed, spent $185.00 to be told yes it needs replaced and we will not cover it under warranty! We immediately reached out to the manager and was told because we had our servicing done elsewhere they will not honor the warranty! They said we could try to go to Toyota Corporate and see if they will honor the repair so I reached out to Toyota corporate and they told us the dealership CAN replace it under warranty, but they choose not to!!!!!!! We have been so loyal to them for the last 35 plus years and they chose NOT to do the right thing! It will be the last Toyota we will EVER purchase. Unbelievable and very sad..... we were shocked and very disappointed