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    7 years ago

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    Shell-East Cotati Carwash

    Shell-East Cotati Carwash

    1.3
    (32 reviews)
    0.6 mi

    Been coming here since I moved here a few months ago. Good price and friendly, very helpful, staffread more

    Would give ZERO stars if possible. Horrible place that I do not recommend and will never use again…read more I went here to purchase gas and decided to get a car wash as well. After I was done fueling I went to the car wash which was empty and input my pin and was directed to drive forward. I drove forward until I saw the light turn red and then looked down to put the truck into park and double checked all the windows. When I looked up I saw the yellow light flashing to back up which I started to do and then the wash completely turned off. I backed up to see if it would restart but it did not so I went into the store to see if they could restart it. The lady said she needed to watch the video which she pulled up and it showed that I had stopped, the light went red, and then started flashing yellow for a few seconds and then right when I started to notice and back up it shuts off. She then tells me that this is not a "malfunction" so they cannot issue me a refund and restart the wash???? I tried to discuss this with the lady but she wouldn't listen. This is illegal. How can you charge a customer 17 dollars for a car wash and then when it aborts the car wash you don't restart it or offer a refund? This feels highly illegal and I am reporting to the FTC and california department of justice as a deceptive business practice. I don't typically leave reviews but this was absolutely unbelievable and then when I told the lady that this was poor customer service she told me that she wasn't being rude so it wasn't bad customer service... what??? Absolutely ridiculous and this business just lost all of my family and friends business.

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    SHELL E. COTATI AVE.
    SHELL E. COTATI AVE.
    Rude incompetent manager outside, talking on her phone instead of running an efficient functioning business
    Rude incompetent manager outside, talking on her phone instead of running an efficient functioning business
    The free bee is gone thanks a lot for proving my last Yelp correct

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    The free bee is gone thanks a lot for proving my last Yelp correct
    Costco

    Costco

    3.4
    (249 reviews)
    2.0 mi
    $$

    I love Costco for many reasons: great deals on clothes, food, gift cards, and appliances; a full…read moregarden area; and the fact that our Costco carries local wines and offers great deals on wines and other liquors. And the gas station is always a winner; sometimes it's crazy busy, but it's also very efficient with its setup. I just paid $6.39 a gal, omg, we are all suffering right now with gas prices. Even though it's rarely a great idea to come on coupon day lol, and don't forget the $1.50 hot dog and Coke, you cannot beat it. I got one today, perfect And I've been a member forever lol my dad put me on his eventually I got my own membership totally worth it, I'm black card so I get my dues paid and have a little present 2% cash back and it's just my hubby and me and we still stop to get our regular must haves. If you're not already a member, I think you should check it out. It's definitely worth it, especially if you have kids. Cheers, my friends SYOY June 3, 2026

    Recently, I've been going to Costco more because they have things I like on sale. I also love that…read moreCostco now has more Asian food options, and when they're on sale, the prices are so good. I saw har gow on sale today, and I'll definitely get them next time once I make some space in my freezer lol. Today I went to grab eggs and just browse around, and I saw this mocha crunch cake it looked amazing . Even though I wasn't celebrating anything, I still ended up getting it lol. Last time, they had a tiramisu cheesecake that was so good, but sadly it was only seasonal. I think I got it around Feb 2025, and I really hope it comes back. Overall, the Rohnert Park Costco is less busy, which is nice, because the one on Santa Rosa Ave is always too crowded, hard to find parking, and has longer cashier lines.

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    Costco
    That little bit $200 although I had 3 cases of the Pellegrino lol I love my bubble water
    That little bit $200 although I had 3 cases of the Pellegrino lol I love my bubble water
    Ribeye marinated and ready for steak fajitas

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    Ribeye marinated and ready for steak fajitas
    Chevron

    Chevron

    2.5
    (11 reviews)
    2.5 mi

    Please excuse the profanity I will be repeating, but in order to relay my shock, I have to use…read moredirect quotes. Would like to start by saying that this Chevron Mini Mart has some excellent Managers and employees! John is definitely a standout! Have always received polite and efficient service when I go in 3 - 4 days a week to play Lotto. Today, walked in and the first thing Twan said to me "you playing 50 Fucking Lotto". Wasn't even a question. When I responded with, you know it's inappropriate to use profanity". He said, "is Frick'in better?" In total surprise, I stepped away and found another young man (who was stocking) and asked him to help me with my Lotto. He did put the slips through and had to have Twan take the cash. I then told the other youngman the reason why I asked him to help me and asked Twan to repeat what he said to me. Had to ask him three times and finally, he said, "Fuck". I told him, as least step up, be a man and admit to what you said." Around that time an Assistant Manager (?) came out and apologized. Horrible service, foul language, no recovery! Depends on where your standards lie . . . this should not be tolerated. Check the video . . . and hopefully you have the audio?

    Haven't used oil stop in years. Mainly because of the constant up sales. Decided to use today…read more Service was very slow. Sat on the rack for 45 minutes before anyone even approached me, mostly because I got out of my vehicle and complained about the wait. Ended with sticker reminder being broke

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    Humm
    Humm
    Chevron
    Chevron

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    Chevron - servicestations - Updated July 2026

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