Customer service at this location really needs improvement. Before you can use the restroom, you…read moreare required to either purchase something or pump gas in order to receive the bathroom code. The cashier repeatedly reminded everyone of this policy, which felt unnecessary and frustrating, especially for travelers who simply need a quick restroom stop. While it's technically possible to use the bathroom if someone holds the door open for you, the policy itself feels unwelcoming and inconvenient. It gives the impression that customer comfort is secondary to making a sale. Chevron might see this as a clever way to boost revenue, but it's disappointing for customers. If you're on the road, I'd recommend finding another gas station that offers basic amenities, like restroom access, without additional hoops to jump through. I personally will not be returning to this location.

Horrible customer service i had a flat tire and the lady was giving me issues for not pumping gas…read moreand i told her I pump here all the time! Three thumbs down!! This place sucks

Kinda rough around the edges, but I needed fuel and my daughter needed a drink, and they had both…read moreitems at a price that I would expect and the quality that I had hoped.

Great place. Great price. Exceptionally clean. They keep the Santa Ana bums away. Would highly…read morerecommend

I use this station to fuel up my Toyota Mirai with hydrogen. This Shell location has partnered…read morewith Iwatani Hydrogen Fueling Station for my Mirai. (This IS about the Shell station.) Conveniently located off the 55 at E. McFadden & Village Way on the west side of the 55. The station is clean with plenty of driveway entrances and parking should you need go inside. The property is very large as it sits on the corner. 55 South entrance is right down Village Way, while you need to go back over the freeway to catch 55 North. The pumps (both gasoline & hydrogen) are located far enough away from their respective tanks therefore if the large tankers arrive, they don't block out any part of the station. Plenty of space in between pumps. Whether you have an ICE vehicle or Hydrogen EV, this station is great! Highly recommend if you use Shell gasoline or need hydrogen fuel.

they charged me 67 dollars when I used my card to pump gas for my motorcycle I only used 17 Dlls…read moreand try calling so many times and no answer from them i hope they can fix this problem soon

Some of the cheapest gas around, if you're ever in the Downtown Santa Ana area, come here to fuel…read moreup whether you need it or not. I do believe one caveat is that they do close at midnight, sometimes a bit earlier as I've seen, so it's not bad to grab gas on your way back home as long as you're not out too long, and it's a great way to avoid the usual crowd that knows this is where to go. They used to not take Apple Pay, and now they do, which brings them to the 21st century and makes them as modern as any of the big chains. I'm sure the savings is because they don't have to pay as much for a fancy logo. It's a convenient location that gets you back on major roads quick, so it's no surprise that this place wins on every front. TIP: Be wary that it's not a 24/7 joint.

Great gas station in a nice location. Very convenient access. The gas prices are heartwarming,…read moreespecially for California. Highly recommend it to everyone. The guys are open until midnight

The most expensive chevron in the city . For no reason . Not in a fancy area not on a busy street …read more But even busier streets that have chevron are way cheaper . Cmon do better

Ever since my last post, I just prefer to come in the mornings, the morning crew are always on top…read moreof it always so nice and friendly, the older bald guy he is always cleaning the store and keeping it nice and clean very helpful, the nice young guy with the nice hair, I'm assuming he drives the Camaro because I always see it when he is there he is always soo nice, always giving a smile and has great customer service. He was very helpful and mentioned to me about downloading an app that would save me money and get free stuff I believe it's called extra mile he took the time to help me set up my account in like 1 min, appreciate it.

Amazing service by Selina here at chevron always opening the door for our construction crew!read more

Miriam is amazing she's the reason I always come and pump gas and buy snacks and drinks! She's a…read morepeople person and always takes great care of everyone!!

Fast pumps, plenty of room to pump gas, convenient location. Receipt on pump didn't print out, had…read moreto go inside. Average selection of to-go items in store. Well laid out and clean.

So I had a bad experience here because usually the coffee is great food is good, but today Mr. Tuan…read moresuggested that I download the app - that the discount is only for those who use the app. because they suggested "Hanh, Tuan" that I downloaded ,then after I scanned my loyalty card and then put in my phone number. I did this 3 times and they said it's not working. How long does it take until it works? If you just sign up it happens apparently Mr. HANH said he was manager on duty that he "tried to give me discounts* refused to apply for a new customer. As long as you buy 3 he suggested I said I'll buy two at the discounted price. They refused to scan the cigarettes after I logged in and scanned my rewards app. That's some bad customer service they think that they can just refuse to scan the cigarettes I was like "well are you gonna scan it?" HANH was like no. No more. Get out. Mr. Tuan suggested I complain through the number on my receipt because he said "I don't care about that. It doesn't affect me" Then they threatened me that if I didn't leave they would call the cops. I take that as a criminal threat the whole experience. Arrogant snobby service. Find ways to reprimand your workers please

I had a great experience at Santiago Hand Wash in Santa Ana today…read more While I was waiting for my car to be finished, one of the employees (Oscar) came over and politely asked me to confirm my ticket number. Once I did, he handed me **$220 in cash** and explained that the vacuum had sucked it up from underneath my seat while they were cleaning my car. I honestly had no idea the money was even there, and it would have been very easy for someone to keep it and never say a word. Instead, this employee went out of his way to find me and return every dollar. Honesty and integrity like that are hard to find these days. I was so impressed by his character and professionalism that I happily gave him a **$40 tip** to show my appreciation. Thank you to the team at Santiago Hand Wash for employing such honest people. You've earned a loyal customer, and I highly recommend this business to anyone looking for a quality car wash with employees you can trust.

Awesome car wash and detailing services. Staff takes care in making sure every nook and cranny is…read morecleaned, wiped and dry. Full serve hand wash is reasonably priced at $39. Will remember and return.