My 84 year old mom came there and needed wiper blades. They replaced them for her. She offered to tip them and they refused. Same thing when she went back for non freezing windshield wiper fluids. Everyone is so friendly and helpful! read more

Wow, my husband and I were on a trip to Tahoe. We got a screw in one of our back tires while on vacation. We were just at a parts store they told us to go down to Chevron. We drove in. The guy was working on a car in the garage. The lady running the place, said " I am so sorry. We can't help you he's working we can probably help you tomorrow." The young Hispanic, and that was working on the car in the garage came out and said "I am waiting on parts. I can't do anything right now I can fix the tire." We were thrilled. They took her phone number. He started working on it right then told us to come back in a half an hour or they will call us when it was ready. About 15 minutes later we got a phone call. We could walk up the street for food. We assumed it was gonna be really expensive since I was kind of an emergency. We were only charged $30 and in an out within 30 minutes let us continue on with our fun trip. There is no way we would've made it back to the other side of town to our hotel with a screw in our tire losing air fast. I wish I would've got the young man's name. We did go in and personally thank him. Great job!!!!! Thanks again read more

Chevron - My little white car they fix the back left tire. (Driver side) - Gas Stations Near Me - Tahoe City, California

I've been a customer for nearly 10 years (not anymore obviously). Most service (basic oil changes) has been fine... except for one - they never put the oil fill cap back on. I found that out while jumping a broken down rig - the guy I was helping out said "hey, you don't have a cap on your oil.." that was about 1,200 miles after the last change. TCC addressed it - they found the cap in the engine compartment - right where the mechanic had left it. I've had two other incidents; one where I got my truck back, and the check engine light was on when I pulled away. I went back the next day and was told (by Dave - who is a really good guy) that "the lights coming on aren't my problem...". I was shocked he said that to me, didn't see that one coming. Next, I get another oil change, and for the second time they recommend new front brakes. Fine, go ahead, get it done. I get the truck back and my E-Brake light is on, as well as the ABS light. I got the same response..."not our problem.." I walked away in disbelief. Please don't accept that response as I did. Make them tend to it. I just left - in shock - and won't ever go back. There aren't many options in TC, and they're clearly well aware of that fact. It pains me to be so negative on them, as 80% of the work they've done has been problem free. My 'idiot lights' are still blazing away (ABS and E-Brake). I'll never go there again, and will certainly dissuade others. read more

Chevron - "not my problem..." - Gas Stations Near Me - Tahoe City, California

This place gets 5 stars for me, very quick and helpful service and the owner is a super understanding kind guy. Best place in Tahoe to get tires second to none! read more

In town and unexpectedly needed an oil change on a rental car. Staff was friendly, communicative and helpful. They managed expectations and took care of me as needed when I was able to make an appointment. Additionally they were super busy but still answered all my questions and treated me like a repeat customer. I saw multiple local repeat customers comes and go. They knew them by name and had a good rapport. I'll be back. You guys were great. Thanks! read more

I used my debit card at this station - a month later my debit card was re-charged the same amount for gas that I did not authorize. My debit card was ripped off by Chevron - do not use your debit card or credit card at this station - ever... read more

I have been bringing my car to this Chevron for 8 years. Trustworthy and top notch customer service. Thank you Arturo, Laura & crew!

Had a flat from a pothole on a snow storm day. They were closed on Sunday, but first thing Monday I went in to see if they can get a new tire on. At first they said they didn't have the size for my car so then I started calling other places to find somewhere that has it. Right as I was pulling out of the chevron to get on my way, the guy ran up to my car and told me to wait a second while they double and triple check. They ended having it and were able to put it in under 30 mins so we were on our way! Appreciate their help after a stressful weekend. read more

I bought snow chains at local hardware store. They referred me to chevron to install them. My wife and I went to chevron they looked at me then at each other said we already are off the clock. They were open for another 20 minutes, I even pointed this out to them. My wife explained my situation that we couldn't get to cabin without them and that I injured myself in industrial accident I couldn't do it. The female who worked inside looked at my wife then the two workers and walked away. They just said no we don't do that and we are off work. My wife told them we are willing pay them extra they said no. Luckily I went back to hardware store and worker did it for me. He explained to us that it's Saturday night those guys wanted get going home. read more

Fast fix to my tire leak and helpful maintenance tips for the next checkup. Great customer service.

I'd give these guys 10 STARS if I could. Especially, Alex. While checking out after getting new tires installed/balanced, and all the normal fluids/oil replaced, Alex pulled out a cracked fuel filter that he replaced. He whipped out a light and showed me exactly where the crack was and why he recommended that it be replaced. I thought, "these guys are under new ownership" (surprised at the level of service). Then, Alex offered to show me the new one that he'd replaced. I took him up on it and we walked to my truck. Then he got down on his back in the puddled water and ice to show me the replaced part and why it was a good $60 investment. Finding this level of service/professionalism is next to impossible to find these days. So refreshing!! Especially from a young man. read more

Best place to buy tires. Upfront prices are good. The aftermarket service is excellent. I drove in this morning without a reservation with concerns about one of the 4 tires I bought there 11 months ago. They were busy. But they freed a guy to take the tire in question off and test it for leaks. They did not make me wait or come back later. Could not ask for more. read more

Very good service. Had my oil changed, wipers replaced, and tires rotated. They are very detailed and give a great report of your car when finished. Would recommend read more

horrible attitude., i was stuck going home with a flat tire.. service person wouldn't talk to me till i parked and got out of the car into the register area then waited twenty minutes to be told by the same person they didn't have time to help me and come back three days later. they wouldn't even mention the other tire place twenty minutes away just mean spirited read more

David is without a doubt I proud man who is a customer service expert. Clean shop all friendly helpful employees. All I needed was a smog check ,it was fast and effectively done. David asked me several times if I needed anything was super friendly and polite. read more

The Tire Service, This was the best I have had in a while. I needed air in my tires but everything was closed, Thanks to Tahoe City Chevron Center for helping me and my family. read more

Came here for a smog check. The staff was very friendly and professional! They were busy but my car got in right away, and it didn't take very long at all. Then when I was paying, the man in front of me was very rude to the staff. They were patient and still very nice to him. Recommend. read more

We use the Tahoe City Chevron for oil changes, and tire service. Customer service has always been excellent. They will even pour the DEF fluid into my truck for me, which is a huge plus since that stuff is NASTY! I've found their prices on tires to be competitive with other local businesses, and they even fixed my wheels (Forester) when Les Schwab told me that I would have to buy a whole new set, because the seal bead was pealing off and causing leaks. Even had them smog our newest vehicle. Definitely recommend Tahoe City Chevron for basic auto and tire care. read more

My husband and I travel on our motorcycles ALOT and this bathroom deserves 5 stars. Its hard to find a place clean enough to feel comfortable using the bathroom, but this one is great! Clean, aesthetically pleasing and comfortable. read more

Went for an oil change, not only did it cost $91. The "mechanics" who (didn't even have uniforms on, just normal street clothes) left my Land Cruiser covered in grease and oil. When i asked them to clean it they did a half ass job to the point where I had to take the cleaning products out of their hands and do it myself. NEVER GOING BACK. Id rather drive to Reno or Carson City. read more

Do not go here. Their communication is terrible and they try to charge you extra. Their appointments are always late and work never seems to be done quite right. read more

We have a business fleet account with this Chevron and I am so glad we do! Their customer service and attention to detail are impeccable. Laura is always cheerful and greets me with a smile and is always one step ahead of me in terms of what I need to have happen next. She's awesome! Seeing her always improves my day and she helps me to expedite any work errands I'm running. David is always friendly and willing to give advice on maintenance issues. I never knew I could like a gas station or service station so much! (I've definitely never written a Yelp review for one, that's for sure!) And in comparison to the Shell station that's next door...there IS NO COMPARISON. Sometimes I have to go in there because the Chevron doesn't have a car wash and it's like the polar opposite of the awesomeness that happens at the Chevron. I feel badly for any tourists who accidentally pull into that Shell station instead of the Chevron because I can't imagine any locals would return to the Shell station after being there once. They're totally out to lunch and they always shut the car wash down early. Super "Tahoe Time" employees there. Wish I could give this Chevron 10 stars!!! Thanks for being so amazing! read more

If you would like to have your time wasted and treated poorly, this is your place. I made two separate trips and called in twice to have my oil changed, only to be barked at by the head mechanic, wait in an line, spend 7 minuets giving him the spelling of my name and address, only for him to make a call and tell me that they don't have the oil filter in stock to change my oil. If I wen't hurried off the phone when i called 10 minuets earlier to specifically ask if they could change my diesel oil today, maybe they could have actually checked instead of making me drive there in person, in the snow, to be treated like an inconvenience to their business. (Even the man in line next to me comment on how "unhappy" both the mechanic and the cashier looked). Rude does not even begin to describe how i was treated. Do yourself a favor and go anywhere but here. read more

These guys shot me straight when we had a breakdown up in the mountains. They took our Honda apart, figured out what was wrong, and realized that the job was a risky one for them to do (if messed up, could ruin the engine block). On their own, they checked the web and realized that the broken part was actually part of the Honda recall program, called me, and explained that we should ship it to the dealer, at Honda's expense. They ended up being correct. They put the car back together and when we got there with the tow truck, we asked the owner how much we owed him & he said "we're not going to charge you for this". It was a more-than-reasonable thing to do...considering they checked it out, then put it in the garage, then took it apart, then researched online, then put it back together. In the process, i spoke with Luis, Fernando, David, and Bill. They were each competent, friendly, and were spot on with their diagnosis. And they did it for free. Somehow, they got a bad yelp rap so far, but they certainly did right by us..and were the only place open over the weekend in tahoe city. read more

I just bought a Jeep over in Reno, and needed a smog check even though it's brand new (thanks California!). I brought it to Tahoe City Chevron, and the whole process was done in under 20 minutes, even though they had already had vehicles in their bays when I arrived. Everyone was friendly and professional. Couldn't be happier! read more

They are open 24/7 for fuel. They have full service auto repair monday thru saturday and sell new tires. Thus is Luke the old days. Hard to find a brand named service station that hasn't turned into a store or car wash. Great service here. read more

Chevron - Repair bays. Unheard of nowadays - Gas Stations Near Me - Tahoe City, California

Extremely poor customer service mechanic was talking to me as if I was stupid. Because he thought he knew more than he actually did. When I left after explaining the work that needed to be done 3 times he then followed me out of the store to then harass me as I was walking away. In the end I did not have them work on my car and you shouldn't either. They think They can treat people however they like because there's only a few mechanics I town I will gladly drive my car to Reno to have someone who is educated work on my car. POOR SERVICE CHEAP EMPLOYEES CHEAP PARTS read more

Cleanest gas bathroom I've ever been to. Long line of people buying items and extremely busy outside

This is the last gas station you hit on your way out of Tahoe City, however there's a Shell on 89 right before you hit I-80. This station is clean, but I like hitting the Shell better as the Shell has more room and better snack selection. read more

Chevron - the chevron logo - Gas Stations Near Me - Tahoe City, California

Laura and David gave us great advice and counsel on how to best outfit our vehicle with chains, with a big Tahoe snow storm pummeling the area. Even though we discovered (gulp, we are not experts) that we already had snow tires on, Dave gave us great tips on if or when we will ever need to use chains in addition. Or if the CHP will ever check and make sure we had them. So, we gladly shopped with the local Chevron. Expert advice is what you want when you need stress relief on the road. read more

Yesterday morning, we were leaving Truckee super early to make it back home to the Bay Area without any road closures. Unfortunately the 80 closed and we were re-routed down to the 89 to connect to the 50. The conditions were so bad. At times it was white out. After driving for almost 2 hrs, there was a huge sign that said Emerald Bay was closed that would lead us to the 50. (What?! Where do we go now? We are going to be stranded in the middle of this snow storm) After filling up some gas during the blizzard, I went inside to use the facilities and hoping to find another route without having to drive back up to Truckee, which was absolutely horrific. So glad I asked the attendant. He told us to take 28, which was right ahead of us and go around the Lake down to South Lake Tahoe to connect to the 50. Well, that was our only option. He even called Caltrans to make sure the 50 wasn't closed or we'd just be stuck. He assured us that there are places to stay near Heavenly, which we were also familiar with. So thankful for the attendant for leading us the right way during am extremely stressful time, especially with family in tow. Although the blizzard was a complete nightmare, we eventually made it home unscathed. Thank God we stopped at Chevron. read more

While visiting Tahoe this past Memorial Day weekend, I ran over a big nail that embedded itself into one of my tires. I stopped into this Chevron and was told they could patch it up for a reasonable ($25) fee, though the wait time would be three hours since there were a few cars in front of me for service. They called me back maybe an hour later saying my car was ready! All around great customer service, and on a holiday weekend I was grateful they were there. read more

I'm new to the area and decided to give tahoe city chevron a shot, I needed to have a basic oil change on my 2009 Toyota Tundra, they had my truck finish in less than an hour, Laura was really helpful and friendly I highly recommend this little station I even started to get gas here because everyone is friendly. read more

Wow, I am surprised no one else has reviewed this place. I would give it one star, but I'm being nice because they do have a decent price to switch tires (snow tires to summer tires and vice versa), and they do have good prices for gas and don't charge the holding fee like the Shell next door. Okay, that being said - this place is definitely a one star or less for all other automotive repairs, and I am serious. On multiple occasions, they have had no friggin clue what is wrong with my car, but decided to make up some b.s. and try to charge me. At the end of my last car's life, they actually charged me almost $300 for the car to break down in an intersection a week later (where I had it towed back to Chevron), and one employee admitted to "jerry rigging" it. Ummm... I'm sorry but who the F wants to pay $300 for a jerry rig? They proceeded to tell me the car was unable to be fixed... I asked for the $ back, but nope. And not only that... they still charged me the regular price to put my snow tires on the new car, even though they basically admitted they had screwed me over... Please, I warn you... do not go here for anything besides gas and tires, and even then beware... read more

Our brakes were acting up and the tow truck operator recommended this service station. The next morning they checked out the car - brakes, fluid etc. and test drive the car. David the manager informed us that they could not find a problem and we should take it back to the dealer to reset the computer system- and that it was safe to drive. All this diagnostic work at NO CHARGE. :))) ps we did not have any problems on the way back. read more

So frustrating! Was told during an oil change I needed new brake pads. Purchased them and then they squealed like crazy! Took my car back in and they said nothing was wrong, sometimes they just squeal. But, maybe new rotors would help. Got new rotors. Didn't help. People would turn their heads when I stopped because it was sooooo loud! Took my car to another shop and they said - "Bring it back! They installed really cheap pads. That's the problem. Make them install better pads." Nice. Sorry, not going back. Ever again. read more

Stay Away! These guys are the worst. They broke a part on the car while repairing another. Then they told us they "found" another problem and had the part on order. Of course, the replacement part for the one they broke didn't arrive as planned and we were stuck without our car for an extra three days. Finally, we took the car back and brought it to a much better repair shop and got it running again. Tahoe City Chevron cost us an extra $500 in repairs, the use of the car for our entire trip, and an extra 8 hour day fixing the problem they created...and this didn't bother them in the least. read more

Worst customer service I have had in a long time! I brought them some mount and balance work for my truck. Javi told me my tires wouldn't fit and I needed spacers. I bought the spacers then went online and found the tires were actually smaller than my current tires. I wasted money and time on spacers I didn't need. I came back and politely pointed out that I didn't need spacers and could I get them mounted. The manager David said let me get my tire guy, Javi. Javi walked out and said "What's the problem?" After I explained again Javi then stated "whatever, you can get the tires mounted and it will be your problem!" I asked him to please be polite. He made additional rude comments and walked away. Maybe Management should not let him talk to the public! I won't even buy gas let alone tires or tire work from Tahoe City Chevron. I see now I should have looked at Yelp as there are countless bad reviews. read more

NEVER come here! I took my car in because it was leaking oil and overheating. I got it back the next day and thought everything was fine. 2 days later a hose bursts leaking oil everywhere. They claim that it had nothing to do with the work they did and that I would have to pay them to fix it. I pay for it to be fixed "upwards of $500 at this point". Finally, I go to pick it up for the second time and i find my rearview mirror is broken off of my windshield with a chip in the glass. When I ask them about it they claim they didn't touch it; making up excuses such as "maybe the sun melted the glue off" after this happened many of my friend told me they had similar experiences wth chevron. I will not be returning there even for gas. read more

It's like they don't even want your business. Twice now I have been turned away basically. Once with my car sitting on a tow truck in front of the shop......pretty hard to believe that I couldn't leave my car to get a tire mounted... read more