Sat in the drive thru for 5 minutes completely ignored while the cashier sat there on the phone,…read morebefore I finally drove off to go inside. I'm still standing in line waiting for two clients in front of me. It's not even busy, but because they're taking their sweet time and don't have a second pharmacist, there's now two more people in line behind me. (Line 5 deep now and still no second pharmacist) I'll be picking up my meds at Target moving forward. Horrible service.

Absolutely disgusting service in the pharmacy! 14 people in front of me and only 1 pharmacist? I…read moreWILL NEVER GO HERE AGAIN! I had to use them because Jonathan's Pharmacy in Apple Valley was closed on a Sunday. Stay away from this horrible customer service here!

I had a great Experience here at pilot. I wanted to take a minute to thank Courtney. She had the…read morebest energy and made the entire experience enjoyable. Working two registers at once while taking the time to interact with families. She was making a little boy in front of me smile and laugh; she made everyone feel so welcomed. She impressed me even more when she was helping what seemed to be a newer employee with what she needed help with on top of what she was doing as well. She is a positive light to this Flying J. I will definitely be revisiting my next road trip through California.

I understand that certain refunds require manager approval, and I completely respect that employees…read moreneed their breaks. However, I was disappointed with how the situation was handled. I wish the cashier had offered another solution or checked if someone else could assist. It's the little things that make customers feel valued. I hope management can improve the customer service experience moving forward.

A liquor store connected to a Shell gas station. I like this location for it's good selection of…read moredrinks and vapes. Has everything else a gas station store would have; sodas, chips, snacks. The employees have all been cool and nice. The store is nicely lit at night and they have two individual bathrooms for men & woman. The store looks really organized and clean too which is nice. The store does get busy at night during the weekends but I've never had an bad encounters.

5 stars for the nice cashiers. 0 stars for the aggressive and violent customers that make it feel…read moreunsafe. I am seriously concerned for the cashiers' safety. Not even 10 minutes ago a large, elderly woman with a small child came in swearing up a storm at the cashiers to get her Courvoisier "because it's payday." She was screaming to get her drink "right f-ing now." She told the cashier to "hurry the f up." I honestly thought she was going to pull a piece. There are two individual bathroom stalls and one guy didn't lock the door and was sitting on the toilet when I went to check the door. Yikes. After I used the other restroom (clean) another woman came in screaming "how long is this going to take" that the pump outside wasn't "f-ing working" (this is the convenience store connected to a Shell station.) When the cashier told her she had to pick the nozzle she complained about the customer service. When I checked out with my fruit snacks I asked the cashier if it was normal for customers to cuss them out he said yes. I am seriously concerned for the safety of the staff here because of the out-of-control customer base here.

I had some scratchers to redeem and happened to be driving by this depot that has the Valero gas…read morestation tied to it. First time here... upon entry, the atmosphere of the depot is different compared to other food marts. This one is unique indeed... I think it is the colors of the merchandise that creates a different feel. Anyway, I walked around just to see what they sell. Well, they have draft beer + lots of other beers (there is a beer cave???) and a good variety of snacks and stuff. I wanted to buy something because I was in here for a while. I was looking for Jarritos which is a Mexican soda. Funny, I asked the staff and they weren't familiar with it, but two customers answered my question instead LOL. Anyway, they don't carry Jarritos. I ended up getting a can of Arizona black & white iced tea. First time trying it... it was okay. Not too sweet, but not bland either. As for the scratchers, I had won $18 + 3 tickets. The nice gentleman behind the counter said I can get the whole sha'bang in cash $21... I took the cash... I scratched enough already LOL. Should I have future scratchers to redeem or need to get new scratchers or lotto tickets, I will return here for sure. Thank you!

My companion and I agree, this is the best gas station convenience store we've ever been to! (Never…read morethought I'd EVER put those words together.) Massive selection of drinks, a giant walk-in BEER REFRIGERATOR ROOM with selections from breweries and microbreweries throughout the country and maybe the world. Plus, tucked into the far back is a little Mexican hole in the wall restaurant counter called Papa's Tacos Casero, which has the most amazing, amazing dinner fries... Got the Baja fries and they were LOADED with bacon, shrimp, carnitas/beef (or whatever meats add amazing flavor), roasted veggies... This place is AWESOME!

The employees here are remarkable! Having to deal with all the homeless and thugs around here they…read morestill are pleasant and helpful especially Chris on the graveyard shift. I look forward to my morning trips there.

After driving the uber-rough roads traveling to Grand Canyon West Skywalk, my car looked so dusty…read moreand dirty! I have never ever seen my car looking so disheveled. I stopped by Whiskey Pete's-the last stop before entering California trying to clean my windshield and windows, but my windows remained visually impaired returning to California! I visited the Arco Car Wash in Victorville hoping the majority of the dusty grime would dissipate . . . paying $6.95 for the full service car wash, but the car wash was terribly insufficient removing the fine desert dust, dirt, and grime. I went inside the Arco Store wanting Yolanda Magna, sales clerk to let me re-do my car wash, but she left. The other sales clerk inside said, "No." So, I couldn't re-do my car wash! Waaahhh~I guess I have to wait until I arrive home to properly have my car washed. What a drag seeing outside through a dirty windshield!

There was an issue on the delivery of my mother's prescriptions. A pharmacy staff told her that it…read morewas picked in Arizona. She lives currently in California. To make the matter worst, she was told that the pharmacy cannot dispense another prescriptions as there's already an existing one in AZ. That staff even told my 80 YO mother to follow up with Walgreens in Arizona regarding the issue. I called and talked to David, their pharmacist. He understood the discrepancy and the necessity to expedite re-dispensing her prescriptions to prevent health issues - hypertensive urgency. We were told to come for pick up within an hour. Later, David followed up on the process issue. Just to found out that my mother got enrolled to mail order system without her consent and the mail order distribution center is in AZ. This is what a good customer service supposed to be. Not to let your customers leg work for the resolution of the issue.

These people are so rude and unorganized. I delivered my prescription and the front desk lady takes…read moreit and says I'll receive a text for when it's ready. A few days go by and I decide to call only to find out it was never input into the system. Which doesn't make any sense because she got all my information and kept the prescription. The lady over the phone wasn't helpful, when I told her this she said "Alright have a good day. Goodbye." And hung up. Definitely go to a different pharmacy.

Why would anyone not Like it here? Look you all know I'm a soda addict. So of course I'm going to…read moretry to save money. This place has $.89 drinks any size all day every day seven days a week! Not to mention they always have sales on their snacks. They have protein bars and a variety of beef jerky's. Perfect for my low-carb diet and for when I need a quick snack to hold me off till I get to eat! The bathrooms were recently renovated so they try to keep on top of it. The staff is cool and chill. I don't think I ever met one I had an issue with at this place.

Cleanest bathrooms ever! Friendly service. My new gas station stop on the way to Johnson Valley.read more

Four stars just for location and convenience. Clean, good gas prices and the rest I'm sure you…read moreknow. Who hasn't been to an AM PM?

Customer service is awful , I believe she's the manager named Marissa. Shes rude and arrogant…read more She gives this business a bad rep.

Gas is more affordable than Costco, they have a wonderful car wash at Mr bubbles and they have…read morekrispy krunchy chicken! Love this place! I can get everything in one place!

Was supposed to have a lower price due to having a loyalty account but the pump did not lower the…read moreprices after following the instructions of the cashier. The cashier proceeded to say she did it wrong and sorry but nothing she could do. I lost 25 cents a gallon and she pretty much said it well. Thats horrible customer service and no attempt to remedy the situation

This is a really nice gas station. The bathrooms are clean and the store is well organized. The…read morebest part is the service from Manuel! He is so good at his job and nice to everyone that comes in. This is the place to stop when you're on the road.