Darryl and Chance, in the Service Dept were helpful and took great care during my Miata's…read morePre-Inspection. And Red, in Used Car Sales was verhelpful and friendly.

Moving goalposts at Family Mazda. Be aware…read more After my daughter's car was totaled and during the second weekend of car searching, we eventually wound up at Family Mazda. We own a 2023 CX-9 and the dealership experience back then, under the Moffitt name, was excellent. After a poor visit back in 2024 under the new ownership, we decided to give them another chance. Unfortunately, that was a mistake. Over two weeks, we worked with Owen on a new CX-50. Early on he assured us the trim included heated seats (key feature for my daughter), only for us to discover later that it did not. He blamed the Mazda website, tried to upsell us to a higher trim despite knowing our budget, and even pushed a CX-5 despite knowing we were not interested in that model for her. So the deal stalled for a couple of days. Despite all that confusion, eventually we decide to move forward with the original numbers we agreed on, contingent only on seeing and test driving the vehicle after they completsd the dealer trade for it. My daughter drove in from out of town for this, based on the assurance that the deal would be honored. When we arrived to finalize everything, he suddenly "forgot" the special promo this entire deal was structured on - being the same promo we'd discussed consistently over the life of this negotiation (ice storm also delayed things). After multiple trips to the sales manager, he returned with numbers nowhere near what we agreed to. He even "forgot" the down payment amount the entire deal was built on. His final attempt looked correct at first glance, until we noticed he'd quietly increased the down payment by $1,533 to force the monthly payment into that original range. At this point, it was clear..either the original, "agreed" deal was never real, or they were hoping we wouldn't notice the changes. This wasn't just some misunderstanding..it was a low level tactic used only by salespeople who do not respect the customer's intelligence. Inexperience mixed with ego is not a good combo in sales, and it cost them our business. The situation even got my wife (who is very non-confrontational) visibly confrontational. That fact alone says enough. There is more I could say about how this was handled, but for the sake of keeping this review as brief as possible, I'll leave it at that. Between this and my experience in 2024, I can confidently say: we will never return to this dealership. Moffitt Mazda, you are dearly missed.

Most honest mechanic I've ever met hands down. Very reasonable pricing., and Super quick. Me and my…read morebuddy were on the way from Dallas to Orlando and our wheel bearing in the front right wheel went out and we called around and found this place we got there in and out he had us back on the road in 3 hours . If we hadn't called him we would be on the side of the road with a totaled car or worse. Personally one of the most humble, honest and genuine person I've ever met, I would refer him to anyone in the area extremely efficient service. I also enjoyed that he showed us exactly what he was doing and how everything worked I learned a lot in the 3 hours I was there and hope to visit again next time I'm in the area! LIFE SAVER

Excellent! Very fast and reasonably priced. Took really good care of my truck in an emergency…read moresituation.

I walked in to look at one Toyota Avalon, only to walk out with a newer Avalon, in great shape, at…read morea price less than I had set to pay for the other. I love my Avalon. Reasons I bought it: SBC provided me with a desirable, quality vehicle, the salesman was knowledgeable, and financing was easy. You never know what life is going to hit you with. On the day of my purchase, I also had to attend a funeral. These guys went above and beyond that day, in helping me, earning a genuine FIVE-STAR rating from me. FIVE STARS for SBC cars!

It is a place where you feel welcomed and Derrick helped me out so much. Every body made you feel…read morelike family.

My husband's Infiniti broke down one evening, so he called Integrity Imports to have it looked at…read more We had it towed there, thinking it was the transmission, which they don't work on, but when they called back he was told it was a dead battery. They completely checked over his vehicle, put in a new battery, and it runs good as new. Honesty was a huge factor in this review.

On December 27th while returning home to Dallas, I experienced an automotive issue (problem…read moreoccurred once before previously in November). Integrity Imports was the closest repair shop. The entire process and experience was a breeze! Courteous, professional, and knowledgeable! I explained what the previous problem was and they went right to it and had it repaired in seconds and the cost was very reasonable! I highly recommend if you reside in the Bossier City-Shreveport area that you consider Integrity for your automotive needs. If you are traveling and find yourself in need of automotive repairs, near Integrity, you are definitely in the right spot! The name alone speaks volumes! I am considering scheduling the repair needed for one of my trips through the area!

Mike in service gave me grim news about my 10 year old 4Runner. A very expensive system had failed…read more So I made the decision to just look at the new 4Runners. I inquired about a good salesman and he referred me to Mark Bailey. Mark was amazing he let me do all the talking and was not pushy at all. He took all my wants, needs, and dreams and made them a reality in less than 24 hours. Matthias finalized my warranty and made it very easy to understand. It went from very sad situation to getting my dream 4Runner in less than 24 hours! Easiest vehicle purchase I've ever done. Go see Mark he listens and makes things happen.

WTF, please stop putting your dealer logos on cars. It was flaking off by me rubbing it of with my…read morefinger. So I tried to polish the rest of the letters in black glue off by hand and this happen. The logo was burned into the base coat and clear. Now I will have to pay and spend more time to take it to a body shop to touch up paint and refinish this area. This is total crap ya'll should be sending me a check to get this fixed. Can't you just sell your cars with a dealer license plate frame like good old nomal dealers. I wish this site would allow no stars. You guys suck!

I had the best experience at Orr BMW. I was in Louisiana from out of town and my BMW oil level was…read morelow. I bought a quart of oil and was expecting to pay to have somebody put it in and one of the service personnel put it in with no charge. I was in and out in less than 15 minutes. Everybody was very nice and helpful!

Horrible service. Went in for a recall and possibly a replacement part. Was told the replacement…read morewas ordered and should be arriving the same day as the recall repair, all lies. Recall completed and was told they replaced the damaged part but it was covered under warranty, all lies. I noticed damage on the warranty part and pointed it out and the female confirmed the damage. Now, she said I texted her about the damage afterwards, all lies. Parts Manager called after I left a bad review and I told him everything, so he said he woukd review cameras, which proves nothing. The damage appeared to be done by pushing down or a tool. Shawn the Parts Manager offered to cover labor, but I have to buy the replacement part, which makes no sense if the part is supposed to be covered under warranty. They're corrupt and liars.

Buying my GMC Terrain from Morgan Buick GMC in Bossier City was quick and painless. They didn't…read morehave what I was looking for, but Shea Maddox went above and beyond to find the perfect car for me. He went as far as going to pick up my car from another location. Everyone was very professional and kind. I highly recommend Shea Maddox for your next vehicle purchase.

I am extremely disappointed with my experience at Mike Morgan GMC of Bossier City, especially after…read morebeing a repeat customer. I had already committed to purchasing a vehicle, and the only thing left was for my credit union to finalize the loan paperwork. The dealership sent the paperwork to my credit union Monday evening, and I stayed in contact with my salesperson at least three times to provide updates that everything was nearly complete. The financing was finalized at 8:30 a.m. this morning. Less than 24 business hours. Despite knowing the paperwork was in its final stages, the dealership sold the vehicle to someone else the night before. As a returning customer, I expected better communication, honesty, and a reasonable opportunity to complete a purchase that was already well underway. This experience showed a complete lack of consideration for customer loyalty and professionalism. I understand dealerships want to sell vehicles, but selling a vehicle out from under a customer who has financing actively being completed is incredibly disappointing and unacceptable. I would strongly encourage anyone considering doing business with Mike Morgan GMC of Bossier City, and specifically Keith Gorman, to proceed with caution. Based on my experience, I would not trust that a vehicle will be held even when all indications are that the sale is about to be finalized.

My salesperson Emily was very kind and helped to ease my Used Car buying experience.   She treats…read moreyou like family.

Our 2020 Honda pilot has had issues with the infotainment system. Have had it in 4 times now with…read moresame issue. With that being said it was always covered under warranty. Customer service and turn around times are great. Always had a courtesy vehicle when requested.